92
Customers have installed this app in at least 92 active instances.
92
Customers have installed this app in at least 92 active instances.
    by SoftComplyfor Jira Cloud and Jira Server 7.2.0 - 7.11.2
    Supported
    SoftComply supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    SoftComply supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    UnsupportedData Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    SoftComply Risk Manager is a risk management add-on for Jira to track and report safety critical product risks

    SoftComply Risk Manager is a risk management add-on for Jira to track and report safety critical product risks

    SoftComply Risk Manager is a risk management add-on for Jira to track and report safety critical product risks

    Identify, mitigate, verify & trace product risks

    Visualize risks in customizable risk matrices

    Reporting of your risks couldn’t be easier

    A fully customizable risk table to manage risks with any method. Complete traceability of risks through links to mitigation actions, test cases and related risks. Quick filtering and sorting of risks for better overview.

    A fully customizable risk matrix – you can change the dimensions and acceptability levels for risk classes. You can visualize risks both at the initial and the final state through initial and residual risk matrices.

    Easy Risk Reporting: Risk Plan has your chosen risk matrix and Risk Report has both your initial and residual risk matrices in it already. Both include embedded guidance of ISO 14971 requirements for medical devices.

    Identify, mitigate, verify & trace product risks

    Visualize risks in customizable risk matrices

    Reporting of your risks couldn’t be easier

    A fully customizable risk table to manage risks with any method. Complete traceability of risks through links to mitigation actions, test cases and related risks. Quick filtering and sorting of risks for better overview.

    A fully customizable risk matrix – you can change the dimensions and acceptability levels for risk classes. You can visualize risks both at the initial and the final state through initial and residual risk matrices.

    Easy Risk Reporting: Risk Plan has your chosen risk matrix and Risk Report has both your initial and residual risk matrices in it already. Both include embedded guidance of ISO 14971 requirements for medical devices.

    More details

    SoftComply Risk Manager is a fully customizable product risk management add-on for Jira for safety critical domains like medical device, automotive, aerospace, aviation and manufacturing.

    You can choose from a wide range of templates to manage and visualize product risks.

    You can track your product risks to requirements, mitigation actions, test cases and other risks.

    You can easily generate risk reports (based on ISO14971) that you can tailor further including both your Initial and Residual Risk Matrix.

    SoftComply Risk Manager is fully customizable - you can change the size of the Risk Matrix, add or remove the Risk Classes, Severity or Probability and define new fields.

    You can customize the SoftComply Risk Manager for hazard analyses, FMEA or any other risk management approach.

    You can easily import your existing product risks to the SoftComply Risk Manager. Full list of features here.

    Need a FDA/ISO compliant Quality Management System? Check out the SoftComply eQMS.

    More details

    SoftComply Risk Manager is a fully customizable product risk management add-on for Jira for safety critical domains like medical device, automotive, aerospace, aviation and manufacturing.

    You can choose from a wide range of templates to manage and visualize product risks.

    You can track your product risks to requirements, mitigation actions, test cases and other risks.

    You can easily generate risk reports (based on ISO14971) that you can tailor further including both your Initial and Residual Risk Matrix.

    SoftComply Risk Manager is fully customizable - you can change the size of the Risk Matrix, add or remove the Risk Classes, Severity or Probability and define new fields.

    You can customize the SoftComply Risk Manager for hazard analyses, FMEA or any other risk management approach.

    You can easily import your existing product risks to the SoftComply Risk Manager. Full list of features described here.

    Need a FDA/ISO compliant Quality Management System? Check out the SoftComply eQMS.

    Reviews for cloud

    (6)
    Sign in to write a review
    by Angela Bishop on 2017-06-29
    Professional, easily configurable, intuitive, and very relevant to Risk Management. Would appreciate some additional functionality - when adding columns, need to include a <List> field type; also essential is being able to access the awesome SoftComply-specific fields in dashboard gadgets; really fabulous would be a dashboard gadget that illustrates the Risk Matrix. In the meantime, this is probably the better of Risk Management add-ins for JIRA.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you for your feedback, Angela! We are delighted to hear that you found the SoftComply Risk Manager useful for you. As we are constantly improving our products, we also add new features, including the ones you mentioned, to the next releases. Should you have any questions or additional feedback, feel free to email us. - Kind regards, SoftComply Team

    by Tom Stamp on 2017-03-30
    Overdue, highly useful, risk management add on for medical device software (and hardware) development to the ISO 14971 standard for those using JIRA and Confluence. I think this would also be suitable for those doing safety critical software development in other engineering domains. The traceability features are great, giving the ability to trace risk control implementation and mitigation. The automated risk management plan and risk management report generation into Confluence is also a great feature, this should speed up our risk documentation. The choice of risk matrices and the ability to define risk levels is useful too. One feature that really stood out was the risk-line duplication tool, this helps speed up risk assessments significantly.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you, Tom, for your positive review! We are happy to hear that our product provides you the support you were looking for in managing your medical device risks! - SoftComply Team

    Reviews for server

    (6)
    Sign in to write a review
    by Angela Bishop on 2017-06-29
    Professional, easily configurable, intuitive, and very relevant to Risk Management. Would appreciate some additional functionality - when adding columns, need to include a <List> field type; also essential is being able to access the awesome SoftComply-specific fields in dashboard gadgets; really fabulous would be a dashboard gadget that illustrates the Risk Matrix. In the meantime, this is probably the better of Risk Management add-ins for JIRA.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you for your feedback, Angela! We are delighted to hear that you found the SoftComply Risk Manager useful for you. As we are constantly improving our products, we also add new features, including the ones you mentioned, to the next releases. Should you have any questions or additional feedback, feel free to email us. - Kind regards, SoftComply Team

    by Tom Stamp on 2017-03-30
    Overdue, highly useful, risk management add on for medical device software (and hardware) development to the ISO 14971 standard for those using JIRA and Confluence. I think this would also be suitable for those doing safety critical software development in other engineering domains. The traceability features are great, giving the ability to trace risk control implementation and mitigation. The automated risk management plan and risk management report generation into Confluence is also a great feature, this should speed up our risk documentation. The choice of risk matrices and the ability to define risk levels is useful too. One feature that really stood out was the risk-line duplication tool, this helps speed up risk assessments significantly.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you, Tom, for your positive review! We are happy to hear that our product provides you the support you were looking for in managing your medical device risks! - SoftComply Team

    Reviews for Data Center

    (6)
    Sign in to write a review
    by Angela Bishop on 2017-06-29
    Professional, easily configurable, intuitive, and very relevant to Risk Management. Would appreciate some additional functionality - when adding columns, need to include a <List> field type; also essential is being able to access the awesome SoftComply-specific fields in dashboard gadgets; really fabulous would be a dashboard gadget that illustrates the Risk Matrix. In the meantime, this is probably the better of Risk Management add-ins for JIRA.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you for your feedback, Angela! We are delighted to hear that you found the SoftComply Risk Manager useful for you. As we are constantly improving our products, we also add new features, including the ones you mentioned, to the next releases. Should you have any questions or additional feedback, feel free to email us. - Kind regards, SoftComply Team

    by Tom Stamp on 2017-03-30
    Overdue, highly useful, risk management add on for medical device software (and hardware) development to the ISO 14971 standard for those using JIRA and Confluence. I think this would also be suitable for those doing safety critical software development in other engineering domains. The traceability features are great, giving the ability to trace risk control implementation and mitigation. The automated risk management plan and risk management report generation into Confluence is also a great feature, this should speed up our risk documentation. The choice of risk matrices and the ability to define risk levels is useful too. One feature that really stood out was the risk-line duplication tool, this helps speed up risk assessments significantly.
    4 out of 4 found this review helpful
    Was this review helpful?YesNo
    SoftComply

    Thank you, Tom, for your positive review! We are happy to hear that our product provides you the support you were looking for in managing your medical device risks! - SoftComply Team

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$90025 users$175050 users$2500100 users$4500250 users$6500500 & upAdditional pricing details
    Up to 10 users
    $50
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $9
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    SoftComply provides support for this app.

    SoftComply provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-06-21

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 1.4.5 Jira Server 7.2.0 - 7.11.2 Released 2018-03-07

    Summary

    Minor improvements

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate SoftComply Risk Manager via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SoftComply Risk Manager. You're prompted to log into MyAtlassian. SoftComply Risk Manager begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older SoftComply Risk Manager versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate SoftComply Risk Manager.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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