Free app
OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appWork with your team, right from your inbox — connect with Jira to update issues in real time and close the loop with customers
Create new Jira issues from customer conversations
Create a new Jira issue directly from your inbox, or connect a conversation to an existing issue in a few clicks. Share critical customer feedback and requests with the teams that need them.
Keep teams on track with the context they need
Add critical details from the customer to inform your development team’s roadmap. They'll get a link back to the conversation in Front for more context.
Follow up with customers when issues close
Automatically re-open linked conversations when an issue closes for your team to follow up. Share the great news with your customers when their bugs are solved and their requested features are built.
More details
Front is reinventing email for the way teams work. More than 4,000 businesses rely on Front to collaborate, hold each other accountable, and get more done — right from their inboxes. Beyond group email addresses like support@ or bugs@ and individual email, teams can manage social media messages, live chat, SMS, and more in one collaborative platform.
With Front's Jira integration, teams can surface product ideas, feedback, and requests to development teams straight from their inbox. When issues are closed in Jira, related conversations re-open in Front for your team to share the update with your customers.
How it works:
- Create new Jira issues in Front to link a conversation with the issue
- Add details, priority, and assignees for new issues directly from Front
- Link conversations to existing Jira issues for additional context
- Open the linked issues in Jira right from your inbox
- Reply to conversations related to closed issues
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud
- Release date
- Nov 15th 2016
- Summary
- Link conversations from Front inbox to Jira issues or create new issues in Front
- Payment model
- Free
- License type
- Commercial