43
Customers have installed this app in at least 43 active instances.
43
Customers have installed this app in at least 43 active instances.
    by White Softwarefor Jira Server 7.2.0 - 8.5.1, Jira Data Center 7.2.0 - 8.5.1 and more versions
    Versions available for Jira Server 7.0.0 - 7.1.10
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    White Software supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    White Software supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    jCMDB Asset Management plug-in is beyond integration, it is born in Jira

    jCMDB Asset Management plug-in is beyond integration, it is born in Jira

    jCMDB Asset Management plug-in is beyond integration, it is born in Jira

    1 Issue = 1 Asset

    Built-in Asset Selector Custom Field

    Built-in Project BluePrint

    jCMDB has custom built issue based asset management screens which is easy to use and jira admin friendly.

    View your asset’s dynamic thumbnail relation map in each screen.

    jCMDB has built-in custom field to let you match your issues and assets.

    It’s also available for JSD Customer Portal and searchable with JQL.

    Starting your jCMDB plug-in is as easy as creating a new Jira Project.

    1 Issue = 1 Asset

    Built-in Asset Selector Custom Field

    Built-in Project BluePrint

    jCMDB has custom built issue based asset management screens which is easy to use and jira admin friendly.

    View your asset’s dynamic thumbnail relation map in each screen.

    jCMDB has built-in custom field to let you match your issues and assets.

    It’s also available for JSD Customer Portal and searchable with JQL.

    Starting your jCMDB plug-in is as easy as creating a new Jira Project.

    More details

    Use your issue management skills to manage your assets, 1 asset = 1 issue!

    • jCMDB has great visuality of your asset relations, n-level visual asset relationship map!
    • Easily link your assets to each other or link them with bugs.
    • Simply use jira query language to search for assets.
    • Use traditional Jira export, import methods. It’s always easy to import your existing assets via excel import capabilities.
    • Built-in asset selector custom field let you match your issues with your assets. Can be used in Jira Service Desk Customer Portal.
    • You can built your own custom solution, thanks to jCMBD snap-in plug-in capabilities. You can try to use Quick QR for Jira and mark your assets.

    One more thing, did you have a chance to check out our latest add-on Navigator for Jira?

    More details

    Use your issue management skills to manage your assets, 1 asset = 1 issue!

    • jCMDB has great visuality of your asset relations, n-level visual asset relationship map!
    • Easily link your assets to each other or link them with bugs.
    • Simply use jira query language to search for assets.
    • Use traditional Jira export, import methods. It’s always easy to import your existing assets via excel import capabilities.
    • Built-in asset selector custom field let you match your issues with your assets. Can be used in Jira Service Desk Customer Portal.
    • You can built your own custom solution, thanks to jCMBD snap-in plug-in capabilities. You can try to use Quick QR for Jira and mark your assets.

    One more thing, did you have a chance to check out our latest add-on Navigator for Jira?

    Reviews for cloud

    (4)
    Sign in to write a review
    by Evgeny Protopopov on 2017-02-25
    We're evaluating jCMDB add-on for managing IT assets in JIRA. Overall impression is quite positive so far. However, the weak part is documentation - 4-pages PDF provided is not enough. It took me some time to understand how to use it effectively. For example, Status field in CI tab status has a validator, which allows only numerical values, while in my understanding status should be something like: "In Production", "Being installed", "Broken", etc. Such a status can be setup differently, but than what's the reason for this field? Another possible improvement is to provide more issue types and templates for CMDB structure. For example, such types as blade enclosure or server do not exist. I can create them myself, but they will also appear in Default schema, which is not very nice, etc. Also having more than 2 levels deep object graph would be helpful.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Simon Kegel on 2016-11-18
    Good plugin for a quick start with assets and coming with wide default configurations. But the configuration could be a bit more specific. Creating a user group with monitors or update plans isn't that helpful due to the massive configuration import.
    Was this review helpful?YesNo
    White Software

    Hello Simon,

    Thank you very much for the kind review. Your satisfaction is important to us.

    Could you please explain a little more about what did you mean when you say "specific". How would you expect the plugin to be so easy to use?

    We will be happy to receive all kinds of feedback and real-life use cases.

    Omer

    by Collin Upright on 2016-11-18
    Right tool for your CMDB and asset management requirements that should run properly on Jira. Has good visibility and easy to use.
    Was this review helpful?YesNo
    by Kerim Yuksel on 2016-11-17
    Great CMDB add-on, which is easy to use and has ITIL compatible asset and configuration best practice processes preconfigured in it.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for server

    (4)
    Sign in to write a review
    by Evgeny Protopopov on 2017-02-25
    We're evaluating jCMDB add-on for managing IT assets in JIRA. Overall impression is quite positive so far. However, the weak part is documentation - 4-pages PDF provided is not enough. It took me some time to understand how to use it effectively. For example, Status field in CI tab status has a validator, which allows only numerical values, while in my understanding status should be something like: "In Production", "Being installed", "Broken", etc. Such a status can be setup differently, but than what's the reason for this field? Another possible improvement is to provide more issue types and templates for CMDB structure. For example, such types as blade enclosure or server do not exist. I can create them myself, but they will also appear in Default schema, which is not very nice, etc. Also having more than 2 levels deep object graph would be helpful.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Simon Kegel on 2016-11-18
    Good plugin for a quick start with assets and coming with wide default configurations. But the configuration could be a bit more specific. Creating a user group with monitors or update plans isn't that helpful due to the massive configuration import.
    Was this review helpful?YesNo
    White Software

    Hello Simon,

    Thank you very much for the kind review. Your satisfaction is important to us.

    Could you please explain a little more about what did you mean when you say "specific". How would you expect the plugin to be so easy to use?

    We will be happy to receive all kinds of feedback and real-life use cases.

    Omer

    by Collin Upright on 2016-11-18
    Right tool for your CMDB and asset management requirements that should run properly on Jira. Has good visibility and easy to use.
    Was this review helpful?YesNo
    by Kerim Yuksel on 2016-11-17
    Great CMDB add-on, which is easy to use and has ITIL compatible asset and configuration best practice processes preconfigured in it.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

    (4)
    Sign in to write a review
    by Evgeny Protopopov on 2017-02-25
    We're evaluating jCMDB add-on for managing IT assets in JIRA. Overall impression is quite positive so far. However, the weak part is documentation - 4-pages PDF provided is not enough. It took me some time to understand how to use it effectively. For example, Status field in CI tab status has a validator, which allows only numerical values, while in my understanding status should be something like: "In Production", "Being installed", "Broken", etc. Such a status can be setup differently, but than what's the reason for this field? Another possible improvement is to provide more issue types and templates for CMDB structure. For example, such types as blade enclosure or server do not exist. I can create them myself, but they will also appear in Default schema, which is not very nice, etc. Also having more than 2 levels deep object graph would be helpful.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Simon Kegel on 2016-11-18
    Good plugin for a quick start with assets and coming with wide default configurations. But the configuration could be a bit more specific. Creating a user group with monitors or update plans isn't that helpful due to the massive configuration import.
    Was this review helpful?YesNo
    White Software

    Hello Simon,

    Thank you very much for the kind review. Your satisfaction is important to us.

    Could you please explain a little more about what did you mean when you say "specific". How would you expect the plugin to be so easy to use?

    We will be happy to receive all kinds of feedback and real-life use cases.

    Omer

    by Collin Upright on 2016-11-18
    Right tool for your CMDB and asset management requirements that should run properly on Jira. Has good visibility and easy to use.
    Was this review helpful?YesNo
    by Kerim Yuksel on 2016-11-17
    Great CMDB add-on, which is easy to use and has ITIL compatible asset and configuration best practice processes preconfigured in it.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$12525 users$25050 users$350100 users$600250 users$900500 & upAdditional pricing details
    50 users$300/year100 users$550/year250 users$1,100/year500 users$1,750/year750 users$2,500/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    White Software provides support for this app.

    White Software provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 1.4.0 Jira Server 7.2.0 - 8.5.1 Released 2019-10-02

    Summary

    Asset Graph Updated

    Details

    • Our asset graph updated to show both the issue key and issue summary to be more precise.
    • Several bug fixes and performance optimizations.

    Versions

    Version 1.4.0 Jira Data Center 7.2.0 - 8.5.1 Released 2019-10-02

    Summary

    Asset Graph Updated

    Details

    • Our asset graph updated to show both the issue key and issue summary to be more precise.
    • Several bug fixes and performance optimizations.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate jCMDB Asset Management via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for jCMDB Asset Management. You're prompted to log into MyAtlassian. jCMDB Asset Management begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older jCMDB Asset Management versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate jCMDB Asset Management via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for jCMDB Asset Management. You're prompted to log into MyAtlassian. jCMDB Asset Management begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older jCMDB Asset Management versions compatible with your instance, you can look through our version history page.

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