2,059
Customers have installed this app in at least 2,059 active instances.
2,059
Customers have installed this app in at least 2,059 active instances.
2,059
Customers have installed this app in at least 2,059 active instances.
    by Atlassianfor Jira Cloud, Jira Server 7.3.8 - 8.14.1 and Jira Data Center 7.3.8 - 8.14.1
    Supported
    Atlassian supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Atlassian supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Atlassian supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Get it nowFree app

    Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center

    Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center

    Avoid getting flooded with support tickets during downtime by embedding information from your status page in your Jira help center

    Tell customers when your service is down

    Provide more details on your status page

    Proactively notify customers via email or SMS

    When you have an open incident, degraded components, or an active maintenance on your status page, a banner will appear at the top of your help center letting your users know you're aware of the issue.

    When you're having downtime, people are naturally going to want to know why. By diverting these users to your status page, you can prevent a support nightmare before it starts.

    Having a status page to tell your customers about downtime is great, but proactively notifying them when things break is better. Customers can sign up to get notified via email or SMS when you have an incident.

    Tell customers when your service is down

    Provide more details on your status page

    Proactively notify customers via email or SMS

    When you have an open incident, degraded components, or an active maintenance on your status page, a banner will appear at the top of your help center letting your users know you're aware of the issue.

    When you're having downtime, people are naturally going to want to know why. By diverting these users to your status page, you can prevent a support nightmare before it starts.

    Having a status page to tell your customers about downtime is great, but proactively notifying them when things break is better. Customers can sign up to get notified via email or SMS when you have an incident.

    Tell customers when your service is down

    Provide more details on your status page

    Proactively notify customers via email or SMS

    When you have an open incident, degraded components, or an active maintenance on your status page, a banner will appear at the top of your help center letting your users know you're aware of the issue.

    When you're having downtime, people are naturally going to want to know why. By diverting these users to your status page, you can prevent a support nightmare before it starts.

    Having a status page to tell your customers about downtime is great, but proactively notifying them when things break is better. Customers can sign up to get notified via email or SMS when you have an incident.

    More details

    Statuspage for Jira Service Management helps you by surfacing status information from your status page directly on your Jira help center.

    When you have downtime, customers are naturally going to want to know what the problem is. This often results in your support team getting flooded with repetitive, unnecessary support tickets.

    The Statuspage for Jira Service Management app helps by diverting these people to your status page where they can find more information about the issue you're experiencing.

    We'll help divert traffic to your status page page when you have:

    • Incidents
    • Degraded Components
    • Active Scheduled Maintenance

    Not already a Statuspage user? Try it today for free. We have an unlimited length trial so you can take your time evaluating the product.

    This is a FREE add-on, so you don't have to pay anything on top of your the cost of your Statuspage account.

    More details

    Statuspage for Jira Service Management helps you by surfacing status information from your status page directly on your Jira help center.

    When you have downtime, customers are naturally going to want to know what the problem is. This often results in your support team getting flooded with repetitive, unnecessary support tickets.

    The Statuspage for Jira Service Management app helps by diverting these people to your status page where they can find more information about the issue you're experiencing.

    We'll help divert traffic to your status page page when you have:

    • Incidents
    • Degraded Components
    • Active Scheduled Maintenance

    Not already a Statuspage user? Try it today for free. We have an unlimited length trial so you can take your time evaluating the product.

    This is a FREE add-on, so you don't have to pay anything on top of your the cost of your Statuspage account.

    More details

    Statuspage for Jira Service Management helps you by surfacing status information from your status page directly on your Jira help center.

    When you have downtime, customers are naturally going to want to know what the problem is. This often results in your support team getting flooded with repetitive, unnecessary support tickets.

    The Statuspage for Jira Service Management app helps by diverting these people to your status page where they can find more information about the issue you're experiencing.

    We'll help divert traffic to your status page page when you have:

    • Incidents
    • Degraded Components
    • Active Scheduled Maintenance

    Not already a Statuspage user? Try it today for free. We have an unlimited length trial so you can take your time evaluating the product.

    This is a FREE add-on, so you don't have to pay anything on top of your the cost of your Statuspage account.

    Reviews for cloud

    (18)
    Sign in to write a review
    by James Buchanan on 2021-05-07
    just started trying it out.
    Was this review helpful?YesNo
    by Kai Ytterberg on 2021-04-08
    Leaves a huge gap on the support portal when there aren't any updates on statuspage.
    Was this review helpful?YesNo
    by Test Karthik on 2021-01-04
    Nice Integration
    Was this review helpful?YesNo
    by Nas on 2020-11-12
    It's ridiculous that I spent 30 minutes searching for the API key! This plugin also adds a momentary collapsing flicker when each service desk page loads. It's better to assume that most of the time there are no outstanding statuses and expand the space when there are, otherwise don't do this collapsing flicker.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Adam Bromage-Hughes on 2020-06-15
    Shows the status correctly, but leaves an enormous gap between the status and requests you can raise. It seems to load in the entire status from status page, then collapses the page down just to the heading, but leaves a gap the size of the original status which, if you've had a few updates on it, can be most of the page. Unfortunately it's unsightly and unusable in its current form.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo

    Reviews for server

    (18)
    Sign in to write a review
    by Ben Abecassis on 2019-02-25
    Refuses my API key and page id. Very sad...
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Richard Crampton on 2018-11-01
    Urgency need updated compatibility for this. My client is on v7.12.1 and has purchased statuspage with a view to integrate this with their new Jira Service Desk rollout...
    Was this review helpful?YesNo
    by Rickard Hyllenstam on 2018-10-04
    Come on, we need this to follow Jira versions. You released this 2018-06-20 with support for 7.8.4. We are soon to be seeing Jira 8.0, still no update on this App. I'm having hard time to sell statuspage when JSD integration is not working.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Ludovic MAÎTRE on 2017-01-30
    This add-on broke the "Raise request" button.
    9 out of 16 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

    (18)
    Sign in to write a review
    by Ludovic MAÎTRE on 2017-01-30
    This add-on broke the "Raise request" button.
    9 out of 16 found this review helpful
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Atlassian provides support for this app.

    Atlassian provides support for this app.

    Atlassian provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2021-04-06

    Summary

    Required scopes changed

    Details

    Required scopes changed:

    • Added: ACT_AS_USER

    Versions

    Version 0.3.8 Jira Server 7.3.8 - 8.14.1 Released 2020-05-15

    Summary

    Bug fixes

    Versions

    Version 0.3.8 Jira Data Center 7.3.8 - 8.14.1 Released 2020-05-15

    Summary

    Bug fixes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Statuspage for Jira Service Management via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Statuspage for Jira Service Management versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Statuspage for Jira Service Management.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Statuspage for Jira Service Management via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Statuspage for Jira Service Management versions compatible with your instance, you can look through our version history page.

    Similar apps