402
Customers have installed this app in at least 402 active instances.
402
Customers have installed this app in at least 402 active instances.
    by Atlassianfor Jira Cloud and Jira Server 7.3.0 - 7.8.4
    Supported
    Atlassian supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Atlassian supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowFree app

    Don't get flooded with support tickets during downtime by embedding information from your status page in your Service Desk

    Don't get flooded with support tickets during downtime by embedding information from your status page in your Service Desk

    Don't get flooded with support tickets during downtime by embedding information from your status page in your Service Desk

    Tell customers when your service is down

    Provide more details on your status page

    Proactively notify customers via email or SMS

    When you have an open incident, degraded components, or an active maintenance on your status page, a banner will appear at the top of your Service Desk letting your users know you're aware of the issue.

    When you're having downtime, people are naturally going to want to know why. By diverting these users to your status page, you can prevent a support nightmare before it starts.

    Having a status page to tell your customers about downtime is great, but proactively notifying them when things break is better. Customers can sign up to get notified via email or SMS when you have an incident.

    Tell customers when your service is down

    Provide more details on your status page

    Proactively notify customers via email or SMS

    When you have an open incident, degraded components, or an active maintenance on your status page, a banner will appear at the top of your Service Desk letting your users know you're aware of the issue.

    When you're having downtime, people are naturally going to want to know why. By diverting these users to your status page, you can prevent a support nightmare before it starts.

    Having a status page to tell your customers about downtime is great, but proactively notifying them when things break is better. Customers can sign up to get notified via email or SMS when you have an incident.

    More details

    Statuspage for Jira Service Desk helps you by surfacing status information from your status page directly on your Service Desk.

    When you have downtime, customers are naturally going to want to know what the problem is. This often results in your support team getting flooded with repetitive, unnecessary support tickets.

    The Statuspage for Jira Service Desk app helps by diverting these people to your status page where they can find more information about the issue you're experiencing.

    We'll help divert traffic to your status page page when you have:

    • Incidents
    • Degraded Components
    • Active Scheduled Maintenance

    Not already a Statuspage user? Try it today for free. We have an unlimited length trial so you can take your time evaluating the product.

    This is a FREE add-on, so you don't have to pay anything on top of your the cost of your Statuspage account.

    More details

    Statuspage for Jira Service Desk helps you by surfacing status information from your status page directly on your Service Desk.

    When you have downtime, customers are naturally going to want to know what the problem is. This often results in your support team getting flooded with repetitive, unnecessary support tickets.

    The Statuspage for Jira Service Desk app helps by diverting these people to your status page where they can find more information about the issue you're experiencing.

    We'll help divert traffic to your status page page when you have:

    • Incidents
    • Degraded Components
    • Active Scheduled Maintenance

    Not already a Statuspage user? Try it today for free. We have an unlimited length trial so you can take your time evaluating the product.

    This is a FREE add-on, so you don't have to pay anything on top of your the cost of your Statuspage account.

    Reviews for cloud

    (5)
    Sign in to write a review
    by Ludovic MAÎTRE on 2017-01-30
    This add-on broke the "Raise request" button.
    1 out of 3 found this review helpful
    Was this review helpful?YesNo

    Reviews for server

    (5)
    Sign in to write a review
    by Ludovic MAÎTRE on 2017-01-30
    This add-on broke the "Raise request" button.
    1 out of 3 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

    (5)
    Sign in to write a review
    by Ludovic MAÎTRE on 2017-01-30
    This add-on broke the "Raise request" button.
    1 out of 3 found this review helpful
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Atlassian provides support for this app.

    Atlassian provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2017-01-17

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 0.3.3 Jira Server 7.3.0 - 7.8.4 Released 2018-06-20

    Summary

    Added a server compatible version.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Statuspage for Jira Service Desk via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Statuspage for Jira Service Desk versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Statuspage for Jira Service Desk.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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