Integrate people into your toolchains spanning DevOps, Ops, and Service Management
Resolve Issues Faster
Plug and Play Integrations to Jira
Enable Powerful DevOps Toolchains
Automatically engage the correct on-call resources via phone, email, SMS or the xMatters Mobile App
Quickly configure new integrations to connect Jira with your monitoring, chat and build tools
Automate the collaboration process between teams by chaining DevOps tools together
Resolve Issues Faster
Plug and Play Integrations to Jira
Enable Powerful DevOps Toolchains
Automatically engage the correct on-call resources via phone, email, SMS or the xMatters Mobile App
Quickly configure new integrations to connect Jira with your monitoring, chat and build tools
Automate the collaboration process between teams by chaining DevOps tools together
More details
xMatters IT Alerting integrates people into your toolchains spanning DevOps, Ops, and Service Management solutions. Combined with xMatters, this integration allows teams to automatically communicate with the correct on-call resources to resolve issues faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources with customizable response and collaboration options.
Integrating xMatters across your monitoring and ChatOps tools allows you to automatically transfer key data into Jira and throughout your systems to drive workflows forward.
- Create a Jira issue with data insights from other tools
- Automatically assign a Jira issue to the responder
- Invite people across multiple teams to a conference call
- Initiate a targeted chat room via Hipchat or Slack with context from Jira
- Record chat room activity back to Jira
- Keep stakeholders aligned by automatically updating Jira & Statuspage
More details
xMatters IT Alerting integrates people into your toolchains spanning DevOps, Ops, and Service Management solutions. Combined with xMatters, this integration allows teams to automatically communicate with the correct on-call resources to resolve issues faster. xMatters leverages your group on-call schedules and rotations, escalation rules, and user device preferences to quickly engage the right resources with customizable response and collaboration options.
Integrating xMatters across your monitoring and ChatOps tools allows you to automatically transfer key data into Jira and throughout your systems to drive workflows forward.
- Create a Jira issue with data insights from other tools
- Automatically assign a Jira issue to the responder
- Invite people across multiple teams to a conference call
- Initiate a targeted chat room via Hipchat or Slack with context from Jira
- Record chat room activity back to Jira
- Keep stakeholders aligned by automatically updating Jira & Statuspage
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Server Pricing
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xMatters provides support for this app.
xMatters provides support for this app.
Vendor support resources
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Vendor support resources
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2019-05-17
Summary
Minor version update
Details
Minor version updateVersions
Version 2.0.1 • Jira Server 7.2.0 - 8.3.4 • Released 2018-09-27
Summary
UI updates, feature enhancements, and bug fixes!
Details
- Puts comments from xMatters on the same tab as other Jira comments
- Updates the Engage with xMatters dialog and improves the handling of Engage requests in different contexts
- Allows descriptions in Group recipient search results
- Enables Basic authentication when submitting Engage requests to inbound integrations
- Includes other minor enhancements and bug fixes.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate xMatters Actionable IT Alerts for Jira via search. Results include app versions compatible with your Jira instance.
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
To find older xMatters Actionable IT Alerts for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate xMatters Actionable IT Alerts for Jira.
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
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