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    for Jira Server 7.1.0 - 7.9.2 and more versions
    Versions available for Jira Server 7.0.0 - 7.0.11
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Utoolity supports this app.

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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Remote actions with Amazon Web Services – automate your DevOps scenarios from Jira workflows and Jira Service Desk rules

    Remote actions with Amazon Web Services – automate your DevOps scenarios from Jira workflows and Jira Service Desk rules

    Automate remote systems from workflows & rules

    Implement remote actions with AWS services

    Integrate third party services with polyglot code

    Run remote actions from Jira post functions & Jira Service Desk rules to notify and automate remote systems via workflow transitions and automation rule executions. Inject contextual entity variables into the payload.

    Publish SNS messages to notify users (email, SMS, SQS), relay events and trigger remote workflows. Invoke Lambda functions for serverless automation. Start Step Functions executions to coordinate distributed workflows.

    Use languages such as C#, Go (Golang), Java, Node.js (JavaScript), Python to run serverless code with AWS Lambda and integrate services like Twilio & Tropo, PagerDuty & OpsGenie, Statuspage & Status.io, Slack & Flowdock.

    More details

    Automation with AWS provides remote actions via Amazon Web Services so that you can notify and automate all the things from Jira workflows and Jira Service Desk automation rules.

    Integrations – run remote actions from:

    Actions – process workflow transitions and automation rule executions with:

    Use cases:

    • Notify users via mobile push, email, SMS
    • Approve workflow transitions
    • Trigger automation and alerts via HTTPS, SQS
    • Provision IT resources
    • And many more ...

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    10 users$1025 users$13050 users$240100 users$440250 users$880500 & upAdditional pricing details

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Utoolity is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


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    Version 1.3.1 Jira Server 7.1.0 - 7.9.2 Released 2018-04-25


    Fix surrogate event timestamp ISO 8601 format


    See the Automation with AWS 1.3 Release Notes for details – noteworthy changes:

    • New action for Amazon CloudWatch Events – use the Put CloudWatch Events action to relay Jira and Jira Service Desk workflow events to AWS and "match them with rules that route them to one or more target services for processing"

    Release 1.3.1

    • AAWS-464 – Fix surrogate event timestamp ISO 8601 format


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Automation with AWS (Jira) via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Automation with AWS (Jira). You're prompted to log into MyAtlassian. Automation with AWS (Jira) begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Automation with AWS (Jira) versions compatible with your instance, you can look through our version history page.

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