55
Customers have installed this app in at least 55 active instances.
55
Customers have installed this app in at least 55 active instances.
    by Bob Swift Atlassian Add-ons (an Appfire company)Top Vendor
    Bob Swift Atlassian Add-ons (an Appfire company) is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.2.0 - 7.12.3 and more versions
    Versions available for Jira Server 7.0.0 - 7.1.10
    Supported
    Bob Swift Atlassian Add-ons (an Appfire company) supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Bob Swift Atlassian Add-ons (an Appfire company) supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowFree app

    Rich CLI client. Enhanced actions. Deep automation. Ultimate control

    Rich CLI client. Enhanced actions. Deep automation. Ultimate control

    Rich CLI client. Enhanced actions. Deep automation. Ultimate control

    More details

    This app no longer needs to be installed. Since CLI 7.x, the Service Desk client requires only the Jira CLI to be installed.

    This provides a convenient way to automate Jira Service Desk administration and operations for both Server and Cloud.

    Features:

    • Enables automation of Jira Service Desk
    • Enabler for migrating content to Jira
    • Standard interfaces
    • Consistent error handling
    • Value added capabilities over product provided remote APIs
    • List actions support CSV output
    • Minimize script writing using a variety of run actions, such as run, runFromSql, runFromCsv,runFromList, & product specific runFrom actions

    See our entire family of Atlassian CLI apps for Jira, Confluence, Bitbucket, Bamboo, and more.

    Appfire is a Platinum Top Vendor and has been a global authority in the Atlassian ecosystem for 13 years. Our award-winning Bob Swift and Wittified brands comprise the largest portfolio on the Atlassian Marketplace with over 60 apps, 1 million downloads, and 10,000 customers.

    More details

    This app no longer needs to be installed. Since CLI 7.x, the Service Desk client requires only the Jira CLI to be installed.

    This provides a convenient way to automate Jira Service Desk administration and operations for both Server and Cloud.

    Features:

    • Enables automation of Jira Service Desk
    • Enabler for migrating content to Jira
    • Standard interfaces
    • Consistent error handling
    • Value added capabilities over and above product provided remote APIs
    • List actions support CSV output
    • Minimize script writing using a variety of run actions, such as run, runFromSql, runFromCsv,runFromList, & product specific runFrom actions

    See our entire family of Atlassian CLI apps for Jira, Confluence, Bitbucket, Bamboo, and more.

    Appfire is a Platinum Top Vendor and has been a global authority in the Atlassian ecosystem for 13 years. Our award-winning Bob Swift and Wittified brands comprise the largest portfolio on the Atlassian Marketplace with over 60 apps, 1 million downloads, and 10,000 customers.

    Reviews for cloud

    (2)
    Sign in to write a review
    by Cristian Dorbesi on 2017-03-03
    Works fine. However, many functions are only available for cloud version and not for server. I was looking to handle users and organizations with this console interface.
    Was this review helpful?YesNo
    Bob Swift Atlassian Add-ons (an Appfire company)

    Both the Service Desk CLI and underlying Service Desk REST APIs that it relies on have matured significantly over the last months. You will find the current versions like CLI Release 7.2 and the later versions of Service Desk Server released this year have significantly better support than before including improvements specifically related to organizations. We plan on making further improvements based on customer requests for additional capabilities.

    Furthermore, with CLI version 7, we have changed the licensing model to make the Service Desk CLI a no charge addition to the Jira Command Line Interface (CLI).

    Reviews for server

    (2)
    Sign in to write a review
    by Cristian Dorbesi on 2017-03-03
    Works fine. However, many functions are only available for cloud version and not for server. I was looking to handle users and organizations with this console interface.
    Was this review helpful?YesNo
    Bob Swift Atlassian Add-ons (an Appfire company)

    Both the Service Desk CLI and underlying Service Desk REST APIs that it relies on have matured significantly over the last months. You will find the current versions like CLI Release 7.2 and the later versions of Service Desk Server released this year have significantly better support than before including improvements specifically related to organizations. We plan on making further improvements based on customer requests for additional capabilities.

    Furthermore, with CLI version 7, we have changed the licensing model to make the Service Desk CLI a no charge addition to the Jira Command Line Interface (CLI).

    Reviews for Data Center

    (2)
    Sign in to write a review
    by Cristian Dorbesi on 2017-03-03
    Works fine. However, many functions are only available for cloud version and not for server. I was looking to handle users and organizations with this console interface.
    Was this review helpful?YesNo
    Bob Swift Atlassian Add-ons (an Appfire company)

    Both the Service Desk CLI and underlying Service Desk REST APIs that it relies on have matured significantly over the last months. You will find the current versions like CLI Release 7.2 and the later versions of Service Desk Server released this year have significantly better support than before including improvements specifically related to organizations. We plan on making further improvements based on customer requests for additional capabilities.

    Furthermore, with CLI version 7, we have changed the licensing model to make the Service Desk CLI a no charge addition to the Jira Command Line Interface (CLI).

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Bob Swift Atlassian Add-ons (an Appfire company) provides support for this app.

    Bob Swift Atlassian Add-ons (an Appfire company) provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-01-16

    Summary

    Payment model changed to no charge

    Details

    This app no longer needs to be installed. Since CLI 7.x, the Service Desk client requires only the Jira CLI to be installed.

    Versions

    Version 7.9.0 Jira Server 7.2.0 - 7.12.3 Released 2018-06-30

    Summary

    Improvements and fixes. See release notes for more details

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Service Desk Command Line Interface.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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