- Jira Service Management
- Jira Software
Automatically turn events into real-time incidents, and make sure the right people know
Turn Splunk events into Real-Time Jira incidents
Now, any Splunk incident can trigger a ticket in Jira Service Desk – automatically and in real-time. Not only that, it populates the ticket with enriched information to help you find and resolve incidents faster.
Create enhanced ChatOps notifications
Now, Splunk incidents can trigger enhanced, real-time alerts in Hipchat. This arms your development team with the information and context they need to ensure performance and reliability for your systems.
Achieve valuable Service Desk insights
Now, you can leverage advanced analytics and reporting to get the big picture across all of your service desk environments, and understand the incident trends that indicate persistent or intermittent service issues.
Real-Time Splunk Connector for Jira Service Desk leverages real-time searches in Splunk to trigger incidents that are enriched with detailed operational information and configurable levels of service. This empowers you to close the loop on issues taking place in your environment.
- Automated incident creation driven by Real Time Search Events
- Relevant troubleshooting details linked directly to incident from inception
- Integrated alert notifications to Hipchat Rooms (when using Hipchat)
- Rich Visual Data Analytics of both Incident Patterns and Service Desk Experience
Privacy and security
Now, you can leverage advanced analytics and reporting to change the way you look at your service desk environments.