Easily create Jira issues directly from FullStory session notes
Easily create Jira issues directly from FullStory session notes
Easily create Jira issues directly from FullStory session notes
More details
FullStory's integration with Jira makes it easy to create a new ticket in Jira when you notice a bug or issue in a customer's session. Create a note on the customer's FullStory session and share that note to Jira. We'll automatically pass in a link to the moment in the session you've noted, along with the URL of the page where the issue occurred, the IP address of the recorded user, the user agent details, the viewport details, and the referrer if captured.
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Versions
Jira Cloud • Released 2020-04-14
Summary
Moved configuration into FullStory app
Details
- Integration settings like Project and Issue Type are now configured inside the FullStory app, instead of on the post-install screen in Jira.
- It's now possible to log in as a part of the "Connect to FullStory" step, whereas before it was required that a user already be logged in, or the action would result in an error.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate FullStory for Jira.
- Click Install to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
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