29
Customers have installed this app in at least 29 active instances.
    by CoreSoft LabsTop Vendor
    CoreSoft Labs is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

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    for Jira Server 7.0.0 - 7.12.3
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    CoreSoft Labs supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Monitor your IT Infrastucture & services directly from your Jira without any external monitoring software

    Monitor your IT Infrastucture & services directly from your Jira without any external monitoring software

    Monitor your IT Infrastucture & services directly from your Jira without any external monitoring software

    Monitor your infrastructure

    Powerful status reporting

    Advanced history analysis

    Many types of services can be monitored including websites, FTP servers, Mail servers, network printers and switches

    Simple and powerful reports and gadgets shows your services statuses to users and administrators. You can grant service-level permissions to view the reports and gadgets.

    PULSE provides history analysis for both service availability and service performance. You can analyze your server response time, processor usage or printer toner level. Everything with a simple charts.

    More details

    Extensive monitoring tool for Jira replacing many external software and services. It can monitor your infrastructure using one of industry-standard protocols including:

    • ICMP (ping) for servers response time
    • HTTP(S) for website monitoring
    • FTP for File Servers availability
    • SMTP, POP3 and IMAP for Mail Servers availability
    • SSH for advanced servers monitoring (including custom script execution)
    • SNMP for network devices monitoring

    When a service fails you can create Jira issue automatically as well as you can close it when the service is back.

    Monitoring can be executed according to your business calendars or around the clock.

    Simple reporting and gadget will keep you users and administrators updated in a single view, and mission critical systems statuses can visible even for non-Jira users.

    Reviews for cloud

    (5)
    Sign in to write a review
    by Jim Siscaretti on 2016-10-07
    Installed the add-on added it to my dashboard. Result blank space with no way to update the property's.
    Was this review helpful?YesNo
    CoreSoft Labs

    Dear Jim,

    Thank you for using our add-on. It's essential to us to deliver high quality products to JIRA users and we're really sad reading your review. Our support team is waiting for every single request and in this case we didn't get any request from you. Please contact us by our support portal.

    Reviews for server

    (5)
    Sign in to write a review
    by Mark Braden on 2018-08-02
    @CoreSoft. I put in a ticket and you guys stopped responding. The PULSE Monitoring hasn't worked now for a couple of months. I've uninstalled it, reinstalled it. Recreated all of the monitor services again. It never picks up any of my servers when they go offline.
    Was this review helpful?YesNo
    by Mark Braden on 2018-05-29
    Doesn't seem to detect about 50% of server problems which is disappointing.
    Was this review helpful?YesNo
    CoreSoft Labs

    Hi Mark,

    Thank you for your opinion. This add-on is highly dependant on your configuration and we don't know what do you monitor and how. If you have any questions or support requests please contact us via our public service desk available here .

    by Jim Siscaretti on 2016-10-07
    Installed the add-on added it to my dashboard. Result blank space with no way to update the property's.
    Was this review helpful?YesNo
    CoreSoft Labs

    Dear Jim,

    Thank you for using our add-on. It's essential to us to deliver high quality products to JIRA users and we're really sad reading your review. Our support team is waiting for every single request and in this case we didn't get any request from you. Please contact us by our support portal.

    Reviews for Data Center

    (5)
    Sign in to write a review
    by Jim Siscaretti on 2016-10-07
    Installed the add-on added it to my dashboard. Result blank space with no way to update the property's.
    Was this review helpful?YesNo
    CoreSoft Labs

    Dear Jim,

    Thank you for using our add-on. It's essential to us to deliver high quality products to JIRA users and we're really sad reading your review. Our support team is waiting for every single request and in this case we didn't get any request from you. Please contact us by our support portal.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$2550 users$50100 users$100250 users$200500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    CoreSoft Labs is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 1.0.2 Jira Server 7.0.0 - 7.12.3 Released 2018-04-27

    Summary

    Maintenance and compatibility release

    Details

    • New Calendar support (compatible with SLA PowerBox 3.1)
    • Minor bug fixes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate PULSE - Monitoring Tool for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for PULSE - Monitoring Tool for Jira. You're prompted to log into MyAtlassian. PULSE - Monitoring Tool for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older PULSE - Monitoring Tool for Jira versions compatible with your instance, you can look through our version history page.

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