22
Customers have installed this app in at least 22 active instances.
    by atSistemasfor Jira Server 7.0.0 - 7.13.0
    Supported
    atSistemas supports this app.

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    Powerful and customizable email handler for Jira

    Powerful and customizable email handler for Jira

    Powerful and customizable email handler for Jira

    Email configuration

    Create issues by email

    Create new users from email

    With ReceiveMe! you can configure a custom email processor to automatically create issues or comments on existing issues based on incoming messages received by a mail server.

    Each email sent to the configured email recipient will create or comment a Jira issue. The issue description will maintain the same layout with all embedded images in its place and respecting the text formatting.

    If the email sender has no licensed user account, a new user account will be created for her/him. This new account will not consume a Jira license.

    More details

    Built by atSistemas, an Atlassian Platinum Expert.

    ReceiveMe! provides with a custom email processor that automatically create issues or comments on existing issues, keeping the original body text format. If the email sender does not have a valid Jira account, then ReceiveMe! will create a Jira account that doesn't take up any Jira license.

    Key highlights:

    • User-friendly interface: We've respected the Jira schemes configuration convention, so that the user feels comfortable configuring our add-on.
    • Easy creation of issues: Each new email sent to the pre-configured email address will automatically create a Jira issue.
    • Inline image handling, text format and attachments: The issue description will maintain the text format, include embedded images and attachments the same way they were added to the originating email.
    • Easy user registration: Each email sender with no licensed Jira account will be created as an unlicensed Jira user.
    • Customize at project level: Blacklist, labels, and much more.

    Reviews for cloud

    (5)
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    by JuanA on 2017-07-26
    This add-on creates issues respecting the format and styles of the mail. Great !!
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    Reviews for server

    (5)
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    by JuanA on 2017-07-26
    This add-on creates issues respecting the format and styles of the mail. Great !!
    Was this review helpful?YesNo

    Reviews for Data Center

    (5)
    Sign in to write a review
    by JuanA on 2017-07-26
    This add-on creates issues respecting the format and styles of the mail. Great !!
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$15050 users$225100 users$350250 users$500500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    atSistemas provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.0.8 Jira Server 7.0.0 - 7.13.0 Released 2018-11-20

    Summary

    Project admin configuration

    Details

    Extra options for the mail handler available for project admins:

    • Add labels to issues created by ReceiveMe!
    • Add the "to" and "cc" fields to text custom fields in the issues created by ReceiveMe!
    • Create a email addresses blacklist.
    • Option to add the original email to the issue created.
    • Option to remove repeated attachments.

    Bugfixes.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ReceiveMe! - Email processor for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ReceiveMe! - Email processor for Jira. You're prompted to log into MyAtlassian. ReceiveMe! - Email processor for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ReceiveMe! - Email processor for Jira versions compatible with your instance, you can look through our version history page.

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