25
Customers have installed this app in at least 25 active instances.
    by atSistemasfor Jira Server 7.0.0 - 8.2.2
    Supported
    atSistemas supports this app.

    Get support

    Powerful and customizable email handler for Jira

    Powerful and customizable email handler for Jira

    Powerful and customizable email handler for Jira

    Powerful options for your projects

    Create issues by email

    Allow any external user to create emails

    Project admins can configure how ReceiveMe! will work in their projects. Add the original email as an attachment, remove duplicates attachments, add labels to the created issues and much more.

    Each email sent to the configured email recipient will create or comment a Jira issue. The issue description will maintain the same layout with all embedded images in its place and respecting the text formatting.

    If the email sender has no licensed user account, a new user account will be created for her/him. This new account will not consume a Jira license.

    More details

    Built by atSistemas, Atlassian Platinum Expert.

    ReceiveMe! provides with a custom email processor that automatically create issues or comments on existing issues, keeping the original body text format. If the email sender does not have a valid Jira account, then ReceiveMe! will create a Jira account that doesn't take up any Jira license.

    Key highlights:

    • User-friendly interface.
    • Keep the rich html content of the incoming emails.
    • Easy user registration: Each email sender with no licensed Jira account will be created as an unlicensed Jira user.
    • Customize at project level: Blacklist, labels, and much more.
    • Use Regular Expressions to set custom field values.

    Reviews for cloud

    (5)
    Sign in to write a review
    by Juan José García Merino on 2017-07-26
    This add-on creates issues respecting the format and styles of the mail. Great !!
    Was this review helpful?YesNo

    Reviews for server

    (5)
    Sign in to write a review
    by Juan José García Merino on 2017-07-26
    This add-on creates issues respecting the format and styles of the mail. Great !!
    Was this review helpful?YesNo

    Reviews for Data Center

    (5)
    Sign in to write a review
    by Juan José García Merino on 2017-07-26
    This add-on creates issues respecting the format and styles of the mail. Great !!
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$15050 users$225100 users$350250 users$500500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    atSistemas provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.0.9 Jira Server 7.0.0 - 8.2.2 Released 2019-06-13

    Summary

    Regex fields and extra configuration options

    Details

    • Extra options for the mail handler available for project admins:
      • Add the sender email address to a custom field.
      • Regex fields: Parse the summary or body of emails and get the info in custom fields.
      • Option to set the email body to be stored as html or wiki text in the issues.
    • New behaviour if the body length is over the max length of the issue description length. ReceiveMe will try first to convert to wiki and if this still makes the description be over the maximung length then the text will be truncated.
    • Bugfixes:
      • Now ReceiveMe! will store and check the reply-to header to know the related issue of a given email.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ReceiveMe! - Email handler for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ReceiveMe! - Email handler for Jira. You're prompted to log into MyAtlassian. ReceiveMe! - Email handler for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ReceiveMe! - Email handler for Jira versions compatible with your instance, you can look through our version history page.

    Similar apps