587
Customers have installed this app in at least 587 active instances.
587
Customers have installed this app in at least 587 active instances.
587
Customers have installed this app in at least 587 active instances.
    by ThinkTiltTop Vendor
    ThinkTilt is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.3.0 - 8.4.1, Jira Data Center 7.3.0 - 8.4.1 and more versions
    Versions available for Jira Server 7.0.0 - 7.2.15
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Easily build dynamic forms and checklists in Jira and Jira Service Desk, without using custom fields

    Easily build dynamic forms and checklists in Jira and Jira Service Desk, without using custom fields

    Easily build dynamic forms and checklists in Jira and Jira Service Desk, without using custom fields

    Replace Custom Fields with Forms and Checklists

    A Great Extension for Jira Service Desk

    Workflow Automation, Data Lookups & More

    Allow project admins to build dynamic forms and smart checklists in Jira. Collect structured information without having to spend time assembling complicated custom field configurations; make Jira administration simpler.

    Hints, validation and dynamic fields mean better data on requests

    Include multiple forms per request

    Allow updates to a request after it’s created

    Choose which forms can be seen by users and which only by agents

    Set automation rules to add forms, transition issues or prevent transitions

    Create issues from a form

    Link Jira fields to form fields

    Populate choice lists with data from third part APIs

    See slides above for more details

    Replace Custom Fields with Forms and Checklists

    A Great Extension for Jira Service Desk

    Workflow Automation, Data Lookups & More

    Allow project admins to build dynamic forms and smart checklists in Jira. Collect structured information without having to spend time assembling complicated custom field configurations; make Jira administration simpler.

    Hints, validation and dynamic fields mean better data on requests

    Include multiple forms per request

    Allow updates to a request after it’s created

    Choose which forms can be seen by users and which only by agents

    Set automation rules to add forms, transition issues or prevent transitions

    Create issues from a form

    Link Jira fields to form fields

    Populate choice lists with data from third part APIs

    See slides above for more details

    Replace Custom Fields with Dynamic Forms

    A Great Extension for Jira Service Desk

    Workflow Automation, Data Lookups & More

    Allow project admins to build dynamic forms and smart checklists in Jira. Collect structured information without having to spend time assembling complicated custom field configurations; make Jira administration simpler.

    Hints, validation and dynamic fields mean better data on requests

    Include multiple forms per request

    Allow updates to a request after it’s created

    Choose which forms can be seen by users and which only by agents

    Set automation rules to add forms, transition issues or prevent transitions

    Create issues from a form

    Link Jira fields to form fields

    Populate choice lists with data from third part APIs

    See slides above for more details

    More details

    View the full feature list or compare ProForma to other leading apps.

    Enterprise-ready

    More details

    View the full feature list or compare ProForma to other leading apps.

    Enterprise-ready

    More details

    View the full feature list or compare ProForma to other leading apps.

    Enterprise-ready

    Reviews for cloud

    (17)
    Sign in to write a review
    by John Funk on 2019-09-04
    Great addition to Jira for us to reduce the number of custom fields and increase performance. A lot of great features to it with more coming - can't wait! Very quick and reliable support from their staff. I highly recommend them.
    Was this review helpful?YesNo
    ThinkTilt

    Thanks John, it is great to have your support. We are very pleased to hear that ProForma is supporting you with better performance and custom fields reduction. We also can't wait to roll out the next improvements so we will be in touch when we have more to announce. Thank you on behalf of the ProForma team.

    by IT - Long on 2019-09-04
    Nice plugin with awesome feature, I hope Vietnamese will be supported soon.
    Was this review helpful?YesNo
    ThinkTilt

    Thank you for your review.

    We have good news, in August 2019 we released support for multilingual forms. We now have the capability to translate the validation messages and forms UI into any language. We are working on increasing the number of supported languages and if you could contact us we will be glad to let you know when our Vietnamese translation is in place.

    by Daniel Flynn on 2019-09-02
    Great idea however the forms are not accessible via the Jira Mobile app so only usable for 30% of our staff :-(
    Was this review helpful?YesNo
    ThinkTilt

    We would love to be able to publish our forms to the Jira Mobile app; however, this is not currently supported by Atlassian.

    There is an open Jira feature request for this feature (AC-2225). Adding additional use cases to this issue, explaining why you would like to use our forms in the Jira mobile app will certainly help us encourage Atlassian to fast track this feature.

    We are also currently working on allowing for forms to be accessible via a URL, so that people can complete and submit a form using a mobile browser. This functionality should be available in Q4 2019, but check out our quarterly roadmaps to keep track of our progress.

    by Abdellah Chfiri on 2019-06-06
    very nice plugin. is it possible to restrict request on portal to specific user groups?
    Was this review helpful?YesNo
    ThinkTilt

    Unfortunately, it is not currently possible to restrict requests on the portal to particular users or groups. This is functionality that the JSD team at Atlassian need to implement. There are two open issues for this that you could add your vote to, one for cloud (JSDCLOUD-195), and one for server (JSDSERVER-195).

    Thank you also for your kind review. The team really appreciates it.

    by Yasmin Longoria on 2019-05-08
    Sometimes the product is a bit limited but Support is always ready and willing to help with alternate solutions. Great product that is constantly evolving.
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your comments and review Yasmin. We are always happy to help in anyway we can.

    If anyone else reading this is interested, we publish our SLA and Support Policies online. We also have a target of responding to all queries within one hour. Our team is distributed around the world, so we should be able hit this target no matter where you are.

    Reviews for server

    (17)
    Sign in to write a review
    by Jimmy Nguyen on 2019-02-28
    ProForma has become a vital solution in our organization and eliminates the need of creating custom fields to house information that doesn't need to be stored. The support team is incredible and responds quickly to any bugs or issues that are found. Can't ask for more!
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    ThinkTilt

    Thanks Jimmy for your kind words. We are very pleased to work with you to build a better product. Your feedback has been invaluable and much appreciated.

    by Samuel Bryan on 2019-02-04
    Fantastic support team that have responded to me and my team within even an hour of reporting an issue. Very helpful, polite and generally exactly what all support teams should be! Keep up the good work 5* (or 4*)
    1 out of 2 found this review helpful
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your kind words Sam. It's always a pleasure to work to with our customers.

    The information you provided us was really helpful in initially determining a viable work-around. Thank you for also testing the final fix for the issue.

    Reviews for Data Center

    (17)
    Sign in to write a review
    by James Lehmann on 2019-09-12
    Good support. The product itself is fully explained in 20 min. to everyone. Creating of Jira fields for each question belong to the past. :) Thanks and keep up the good work.
    Was this review helpful?YesNo
    ThinkTilt

    Thanks James for your kind words and great to hear that ProForma is a helpful addition.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$10025 users$40050 users$800100 users$1,500250 users$2,500500 & upAdditional pricing details
    50 users$800/year100 users$1,500/year250 users$2,500/year500 users$4,000/year750 users$6,000/year1000 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    ThinkTilt is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    ThinkTilt is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    ThinkTilt is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-09-05

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 7.2.2 Jira Server 7.3.0 - 8.4.1 Released 2019-09-03

    Summary

    New feature: Leave forms open when submitted through the JSD portal

    Details

    New feature in this release:

    • Form submission option: JSD Portal - leave form open on submit

    Other new features:

    • New Email and URL question types.
    • User Lookup Field (ProForma Full only): Link to Requestor, Assignee and Approver fields (JSD).
    • Pattern (Regex) validation: Improve the quality of the data you collect using Regex patterns. See our examples page
    • Multilingual Support: The forms and forms interface on the portal and issue/request pages. Please contact us if the language you require is not yet translated.
    • UI Improvements: To forms and the form list interface.
    • Refined (server): Forms now appear above comments when viewing a request on the portal.

    In other news

    Versions

    Version 7.2.2-DC Jira Data Center 7.3.0 - 8.4.1 Released 2019-09-03

    Summary

    User, Email, URL questions; Regex patterns; Multilingual support; Data lookup

    Details

    New features in this release:

    • Data Lookups: Use ProForma with External Data through REST APIs. Learn more
    • Form submission option: JSD Portal - leave form open on submit
    • New Email and URL question types.
    • User Lookup Field: Link to Requestor, Assignee and Approver fields (JSD).
    • Pattern (Regex) validation: Improve the quality of the data you collect using Regex patterns. See our examples page
    • Multilingual Support: The forms and forms interface on the portal and issue/request pages. Please contact us if the language you require is not yet translated.
    • UI Improvements: To forms and the form list interface.
    • Refined (server): Forms now appear above comments when viewing a request on the portal.

    In other news

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ProForma: Forms & Custom Fields for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ProForma: Forms & Custom Fields for Jira. You're prompted to log into MyAtlassian. ProForma: Forms & Custom Fields for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ProForma: Forms & Custom Fields for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate ProForma: Forms & Custom Fields for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ProForma: Forms & Custom Fields for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ProForma: Forms & Custom Fields for Jira. You're prompted to log into MyAtlassian. ProForma: Forms & Custom Fields for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ProForma: Forms & Custom Fields for Jira versions compatible with your instance, you can look through our version history page.

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