1,336
Customers have installed this app in at least 1,336 active instances.
1,336
Customers have installed this app in at least 1,336 active instances.
1,336
Customers have installed this app in at least 1,336 active instances.
    by ThinkTiltfor Jira Cloud, Jira Server 7.3.0 - 8.13.0, Jira Data Center 7.3.0 - 8.13.0 and more versions
    Versions available for Jira Server 7.0.0 - 7.2.15
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Build an unlimited number of dynamic forms or checklist directly within Jira, without code or custom fields

    Build an unlimited number of dynamic forms or checklist directly within Jira, without code or custom fields

    Build an unlimited number of dynamic forms or checklist directly within Jira, without code or custom fields

    Dynamic forms and checklists

    A Great Extension for Jira Service Desk

    Confluence-like forms in Jira

    Build smart forms or checklists that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.

    Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.

    Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.

    Dynamic forms and checklists without custom fields

    A Great Extension for Jira Service Desk

    Confluence-like forms in Jira

    Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms or checklists without needing custom fields or complex Jira configuration.

    Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.

    Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.

    Dynamic forms without custom fields

    A Great Extension for Jira Service Desk

    Confluence-like forms in Jira

    Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.

    Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.

    Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.

    More details

    ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.

    Instant Demo: Try building a form now

    Build beautiful forms and documents

    • Build Confluence-like forms within Jira
    • Add conditional-logic or dynamic-fields
    • Set specific validation rules on questions
    • Use tables and columns to structure your form
    • Choose from 10 questions types including, user lookup
    • Link any form field to a Jira field
    • No custom fields required

    Extend Jira Service Desk

    • Use forms to allow customers to update requests after they are created
    • Add multiple forms to a request
    • Set whether forms are accessible in the portal

    Automation & Integration

    • Use a status change to automatically add forms
    • Change an issue status on form submission
    • Integrates with Refined for JSD and Configuration Manager
    • Integrate Automation, Script Runner or Power Scripts

    Get Support 24-hours M-F with 24/7 monitoring

    Enterprise Ready: SLA, Trust Center, Roadmap

    25 Supported Languages: German, Chinese, Japanese…

    More details

    ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.

    Instant Demo: Try building a form now

    Build beautiful forms and documents

    • Build Confluence-like forms within Jira
    • Add conditional-logic or dynamic-fields
    • Set specific validation rules on questions
    • Use tables and columns to structure your form
    • Choose from 10 questions types including, user lookup
    • Link any form field to a Jira field
    • No custom fields required

    Extend Jira Service Desk

    • Use forms to allow customers to update requests after they are created
    • Add multiple forms to a request
    • Set whether forms are accessible in the portal

    Automation & Integration

    • Use a status change to automatically add forms
    • Change an issue status on form submission
    • Integrates with Refined for JSD and Configuration Manager
    • Integrate Automation, Script Runner or Power Scripts

    Get Support 24-hours M-F with 24/7 monitoring

    Enterprise Ready: SLA, Trust Center, Roadmap

    25 Supported Languages: German, Chinese, Japanese…

    More details

    ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.

    Instant Demo: Try building a form now

    Build beautiful forms and documents

    • Build Confluence-like forms within Jira
    • Add conditional-logic or dynamic-fields
    • Set specific validation rules on questions
    • Use tables and columns to structure your form
    • Choose from 10 questions types including, user lookup
    • Link any form field to a Jira field
    • No custom fields required

    Extend Jira Service Desk

    • Use forms to allow customers to update requests after they are created
    • Add multiple forms to a request
    • Set whether forms are accessible in the portal

    Automation & Integration

    • Use a status change to automatically add forms
    • Change an issue status on form submission
    • Integrates with Refined for JSD and Configuration Manager
    • Integrate Automation, Script Runner or Power Scripts

    Get Support 24-hours M-F with 24/7 monitoring

    Enterprise Ready: SLA, Trust Center, Roadmap

    25 Supported Languages: German, Chinese, Japanese…

    Reviews for cloud

    (25)
    Sign in to write a review
    by Steve Norris on 2020-08-17
    ProForma creates a much better user experience for our customers in Jira Service Desk. The ability to create new fields on the fly and not have to create them as Jira custom fields saved us a bunch of time, as well as linking to external data sources. It's great to also allow our users to edit forms on the portal after a customer has initially submitted it. All-around great experience using the app!
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your review, Steve! We’re happy to hear that ProForma is helping you deliver a great user experience.

    For more info on working with custom fields, you can find a collection of our best articles on the subject in the book Battling Jira Custom Field Bloat written with Rachel Wright, author of the Jira Strategy Admin Workbook.

    by Kazimierz Tyczyński on 2020-08-13
    Great plugin - keep going, waiting for new features. Powerful buildier for forms. Fast and efficient support I'm just waiting for a Form that supports many projects at once!
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your review, Kazimierz. While there isn’t a form that supports multiple projects at once, you can copy existing forms into additional projects. More on that in the documentation page Creating, Editing & Deleting Form Templates.

    For anyone else interested in our support practices, you can find our SLA and Support Policies online. We have a target of responding to all queries within one hour no matter where you are.

    by John Funk on 2019-09-04
    Great addition to Jira for us to reduce the number of custom fields and increase performance. A lot of great features to it with more coming - can't wait! Very quick and reliable support from their staff. I highly recommend them.
    3 out of 3 found this review helpful
    Was this review helpful?YesNo
    ThinkTilt

    Thanks John, it is great to have your support. We are very pleased to hear that ProForma is supporting you with better performance and custom fields reduction. We also can't wait to roll out the next improvements so we will be in touch when we have more to announce. Thank you on behalf of the ProForma team.

    by IT - Long on 2019-09-04
    Nice plugin with awesome feature, I hope Vietnamese will be supported soon.
    Was this review helpful?YesNo
    ThinkTilt

    Thank you for your review.

    We have good news, in August 2019 we released support for multilingual forms. We now have the capability to translate the validation messages and forms UI into any language.

    Vietnamese is now one of the 28 languages we support in ProForma.

    by Abdellah Chfiri on 2019-06-06
    very nice plugin. is it possible to restrict request on portal to specific user groups?
    Was this review helpful?YesNo
    ThinkTilt

    Unfortunately, it is not currently possible to restrict requests on the portal to particular users or groups. This is functionality that the JSD team at Atlassian need to implement. There are two open issues for this that you could add your vote to, one for cloud (JSDCLOUD-195), and one for server (JSDSERVER-195).

    Thank you also for your kind review. The team really appreciates it.

    Reviews for server

    (25)
    Sign in to write a review
    by NAHYUNG KIM on 2020-09-16
    We found ProForma incredibly easy to use and no programming skills needed. ProForma has a user-friendly interface and we like ProForma Form builder that we can create custom forms easily. Additionally, we appreciate ProForma team's prompt responses and good supports. Overall a great plugin for us!
    Was this review helpful?YesNo
    ThinkTilt

    Thank you, Nahyung. We're thrilled that you're enjoying ProForma.

    For anyone interested in our support practices, you can have a look at our SLA and Support Policies. We have a target of responding to all queries within one hour no matter where in the world you are.

    by Desmond van de Woestijne on 2020-08-25
    This tool limits the amount of custom fields needed for Jira Servicedesk and enable us to guide our customers better in creating more complete tickets and thus reducing time lost due to getting things clear. Also the conditinional display of sections depending on choices was for us a big plus to use this tool. We even read some of these forms in an automated proces which handles some user requests without any interaction from our staff. Reducing the time the user needs to wait for his request to be fulfilled and increasing user satisfaction.
    Was this review helpful?YesNo
    ThinkTilt

    Thank you, Desmond. We're all excited to hear that ProForma is helping to give you and your team some of your time back. We published a book of our best custom field content to help companies manage it better. You can find it here --> Battling Jira Custom Field Bloat (no signup or email required; just click "Download" and you get the PDF)

    by Stephen Neil on 2020-08-13
    Great form builder which is helping us reduce the number of custom fields and enabling us to turn more complex form creation over to our project administrators. Our users are loving the use of conditional display rules for sections in their forms.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    ThinkTilt

    Thank you for your kind words, Stephen. We’re all thrilled that you’ve been able to reduce your custom fields and that you’re making the most of the features.

    If you (or anyone else reading this) haven’t checked out the Battling Jira Custom Field Bloat ebook, you can find it here.

    by Jesoni Rauca on 2020-03-02
    Doing a trial on this app and its pretty good. Unfortunately came up with this issue of notifying approvers and approvers are not receiving emails. Doing any request with approval and not using this app and approvers do get the email notification. Would appreciate if this issue is sorted because we looking to purchase this helpful app.
    Was this review helpful?YesNo
    ThinkTilt

    Hi Jesoni, thanks for your review.

    We’re aware of the issues with approver email not being sent when form automation changes an issue status to an approval status. We’re working on a solution with Atlassian and will update you when we have a fix.

    by Francesc Arbó on 2019-11-13
    Adding this app helps to reduce the amount of custom fields. Some customers wants a huge volume of fields and ProForma helps to make it easier to understand.
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your review. One of the key problems we aim to solve is reducing the need for Custom Fields.

    We have also published an ebook on Battling Jira Custom Field Bloat, which helps Jira admins who have custom field issues.

    Reviews for Data Center

    (25)
    Sign in to write a review
    by Krishna Agarwal, Consultant on 2020-08-18
    Its nice to use this app and makes tasks easy to use and also provides great support. :)
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your kind words, Krishna. For anyone interested in our support practices, you can have a look at our SLA and Support Policies. We have a target of responding to all queries within one hour no matter where in the world you are.

    by James Lehmann on 2019-09-12
    Good support. The product itself is fully explained in 20 min. to everyone. Creating of Jira fields for each question belong to the past. :) Thanks and keep up the good work.
    Was this review helpful?YesNo
    ThinkTilt

    Thanks James for your kind words and great to hear that ProForma is a helpful addition.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$10025 users$40050 users$800100 users$1,500250 users$2,500500 & upAdditional pricing details
    50 users$800/year100 users$1,500/year250 users$2,500/year500 users$4,000/year750 users$6,000/year1000 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    ThinkTilt provides support for this app.

    ThinkTilt provides support for this app.

    ThinkTilt provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-10-12

    Summary

    User Lookup Improvements, Forms List UI New Look

    Details

    There are a number of new features and changes in this version, including bug fixes. You can review our change log for more details.

    • User Lookup Improvements - Users without Jira accounts can utilize the user lookup question in JSD portal. User Search Type can be changed to “Users with Browse Project permission.”
    • Forms List UI - An updated forms list page is a part of rolling out a fully multilingual interface.
    • Automation rule names - Assign your own names to automation rules. This is also a part of rolling out a fully multilingual interface.
    • Advanced Options in Form Settings - You have additional Form Settings options to allow greater control over validation and in the portal.

    Versions

    Version 8.2.2 Jira Server 7.3.0 - 8.13.0 Released 2020-10-20

    Summary

    User Lookup Improvements, Forms List UI New Look; API coming soon

    Details

    There are a number of new features and changes in this version, including bug fixes. You can review our change log for more details.

    • User Lookup Improvements - Users without Jira accounts can utilize the user lookup question in JSD portal. User Search Type can be changed to “Users with Browse Project permission.”
    • Forms List UI - An updated forms list page is a part of rolling out a fully multilingual interface.
    • Automation rule names - Assign your own names to automation rules. This is also a part of rolling out a fully multilingual interface.
    • Advanced Options in Form Settings - You have additional Form Settings options to allow greater control over validation and in the portal.
    • [Coming soon] Export and Customer APIs - We will release details on new APIs available in Server and Data Center.

    Downgrade: Downgrading from 8.2 to 8.1.xx is safe.

    Versions

    Version 8.2.2-DC Jira Data Center 7.3.0 - 8.13.0 Released 2020-10-20

    Summary

    User Lookup Improvements, Forms List UI New Look; API coming soon

    Details

    There are a number of new features and changes in this version, including bug fixes. You can review our change log for more details.

    • User Lookup Improvements - Users without Jira accounts can utilize the user lookup question in JSD portal. User Search Type can be changed to “Users with Browse Project permission.”
    • Forms List UI - An updated forms list page is a part of rolling out a fully multilingual interface.
    • Automation rule names - Assign your own names to automation rules. This is also a part of rolling out a fully multilingual interface.
    • Advanced Options in Form Settings - You have additional Form Settings options to allow greater control over validation and in the portal.
    • [Coming soon] Export and Customer APIs - We will release details on new APIs available in Server and Data Center.

    Downgrade: Downgrading from 8.2 to 8.1.17 is safe.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ProForma: Forms & Checklist for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ProForma: Forms & Checklist for Jira. You're prompted to log into MyAtlassian. ProForma: Forms & Checklist for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ProForma: Forms & Checklist for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate ProForma: Forms & Checklist for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ProForma: Forms & Checklist for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ProForma: Forms & Checklist for Jira. You're prompted to log into MyAtlassian. ProForma: Forms & Checklist for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ProForma: Forms & Checklist for Jira versions compatible with your instance, you can look through our version history page.

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