Easily build dynamic forms or a checklist in Jira and Jira Service Desk, without using custom fields
Easily build dynamic forms or a checklist in Jira and Jira Service Desk, without using custom fields
Dynamic forms and checklists
A Great Extension for Jira Service Desk
Confluence-like forms in Jira
Build smart forms or checklists that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.
Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.
Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.
Dynamic forms and checklists without custom fields
A Great Extension for Jira Service Desk
Confluence-like forms in Jira
Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms or checklists without needing custom fields or complex Jira configuration.
Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.
Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.
Dynamic forms without custom fields
A Great Extension for Jira Service Desk
Confluence-like forms in Jira
Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.
Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.
Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.
More details
ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.
Instant Demo: Try building a form now
Build beautiful forms and documents
- Build Confluence-like forms within Jira
- Add conditional-logic or dynamic-fields
- Set specific validation rules on questions
- Use tables and columns to structure your form
- Choose from 10 questions types including, user lookup
- Link any form field to a Jira field
- No custom fields required
Extend Jira Service Desk
- Use forms to allow customers to update requests after they are created
- Add multiple forms to a request
- Set whether forms are accessible in the portal
Automation & Integration
- Use a status change to automatically add forms
- Change an issue status on form submission
- Integrates with Refined for JSD and Configuration Manger
- Integrate Automation, Script Runner or Power Scipts.
Enterprise Ready: SLA, Trust Center, Roadmap
25 Supported Languages: German, Chinese, Japanese…
More details
ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.
Instant Demo: Try building a form now
Build beautiful forms and documents
- Build Confluence-like forms within Jira
- Add conditional-logic or dynamic-fields
- Set specific validation rules on questions
- Use tables and columns to structure your form
- Choose from 10 questions types including, user lookup
- Link any form field to a Jira field
- No custom fields required
Extend Jira Service Desk
- Use forms to allow customers to update requests after they are created
- Add multiple forms to a request
- Set whether forms are accessible in the portal
Automation & Integration
- Use a status change to automatically add forms
- Change an issue status on form submission
- Integrates with Refined for JSD and Configuration Manger
- Integrate Automation, Script Runner or Power Scipts.
Enterprise Ready: SLA, Trust Center, Roadmap
25 Supported Languages: German, Chinese, Japanese…
More details
ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.
Instant Demo: Try building a form now
Build beautiful forms and documents
- Build Confluence-like forms within Jira
- Add conditional-logic or dynamic-fields
- Set specific validation rules on questions
- Use tables and columns to structure your form
- Choose from 10 questions types including, user lookup
- Link any form field to a Jira field
- No custom fields required
Extend Jira Service Desk
- Use forms to allow customers to update requests after they are created
- Add multiple forms to a request
- Set whether forms are accessible in the portal
Automation & Integration
- Use a status change to automatically add forms
- Change an issue status on form submission
- Integrates with Refined for JSD and Configuration Manger
- Integrate Automation, Script Runner or Power Scipts.
Enterprise Ready: SLA, Trust Center, Roadmap
25 Supported Languages: German, Chinese, Japanese…
Reviews for cloud
(19)Sign in to write a review
Thanks John, it is great to have your support. We are very pleased to hear that ProForma is supporting you with better performance and custom fields reduction. We also can't wait to roll out the next improvements so we will be in touch when we have more to announce. Thank you on behalf of the ProForma team.
Thank you for your review.
We have good news, in August 2019 we released support for multilingual forms. We now have the capability to translate the validation messages and forms UI into any language. We are working on increasing the number of supported languages and if you could contact us we will be glad to let you know when our Vietnamese translation is in place.
Unfortunately, it is not currently possible to restrict requests on the portal to particular users or groups. This is functionality that the JSD team at Atlassian need to implement. There are two open issues for this that you could add your vote to, one for cloud (JSDCLOUD-195), and one for server (JSDSERVER-195).
Thank you also for your kind review. The team really appreciates it.
Thanks for your comments and review Yasmin. We are always happy to help in anyway we can.
If anyone else reading this is interested, we publish our SLA and Support Policies online. We also have a target of responding to all queries within one hour. Our team is distributed around the world, so we should be able hit this target no matter where you are.
For people that only need to build a few forms or checklists, we provide ProForma Lite, which contains the same features and templates as ProForma, and is free.
ProForma provides many unique features that our customers find very valuable. These features include:
- Fewer Custom Fields - Using ProForma significantly reduces the need for custom fields in Jira, which also makes the life of Jira admins easier.
- Structured Forms - Being able to structure how information is collected in forms, add validation requirements, and dynamically show or hide fields.
- Portal Forms (JSD) - Use one or more forms to collect information through the JSD portal. Requestors can also update a Jira issue, after it is created, via our forms.
- Create Issues with Forms (JSD/Core/Software) - Any of our forms can be used to create an issue/request in Jira. With form validation and dynamic fields, it helps ensure that the right information is collected from the very start.
ProForma is always under active development, and we publish our product roadmap quarterly. There is also our template library with over 200+ templates which can be adapted for you by our customers.
Reviews for server
(19)Sign in to write a review
Thanks for your review. One of the key problems we aim to solve is reducing the need for Custom Fields.
We have also published an ebook on Battling Jira Custom Field Bloat, which helps Jira admins who have custom field issues.
Thanks Jimmy for your kind words. We are very pleased to work with you to build a better product. Your feedback has been invaluable and much appreciated.
Thanks for your kind words Sam. It's always a pleasure to work to with our customers.
The information you provided us was really helpful in initially determining a viable work-around. Thank you for also testing the final fix for the issue.
Reviews for Data Center
(19)Sign in to write a review
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$100 | 25 users$400 | 50 users$800 | 100 users$1,500 | 250 users$2,500 | 500 & upAdditional pricing details |
| 50 users$800/year | 100 users$1,500/year | 250 users$2,500/year | 500 users$4,000/year | 750 users$6,000/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
- Do you offer academic, community, or open-source licenses for cloud apps?
Academic, community and open source licenses are not available for cloud apps.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
ThinkTilt is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
ThinkTilt is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
ThinkTilt is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2020-06-11
Summary
Minor version update
Details
Minor version updateVersions
Version 8.1.8 • Jira Server 7.3.0 - 8.10.0 • Released 2020-06-30
Summary
Support for Automation for Jira; Images in forms; New Forms Settings layout
Details
New features in this release:
- Automation for Jira - Copy forms between issues (Server / DC only). Learn More
- Images (Early Access) - Add images to forms; however, there are limitations including images not being included in PDF export.
- Form Settings - Improved interface to make it clearer how forms can be used in Jira and Jira Service Desk.
Bugs fixed:
- Form Settings - Handles clearing dropdown selections correctly
- Form Builder - Maintains focus in the question settings sidebar.
Other News
Check out the new workflows for HR Onboarding, Ethics Approval and Support Triage available in the Atlassian Marketplace.
New template forms are now also available on the ProForma Instant Demo for people to copy and paste into their own Jira instance.
Downgrade compatibility: We do not expect any issues to occur upgrading to 8.1.8; however, it is safe to downgrade 8.1.7 from this version if you need to.
Versions
Version 8.1.7-DC • Jira Data Center 7.3.0 - 8.10.0 • Released 2020-06-15
Summary
Minor fixes and improvements to ProForma Forms
Details
Checkout the new ProForma HR Onboarding Workflow in the Marketplace.
New template forms are now also available on the ProForma Instant Demo for people to copy and paste into their own Jira instance. Every new form template can now be built using the Confluence-like form builder in Jira. Read the blog post.
Changes in this version
Bugs fixed
- Fixed an issue that meant Data Connections may not work correctly in some instances
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate ProForma: Forms & Checklist for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for ProForma: Forms & Checklist for Jira. You're prompted to log into MyAtlassian. ProForma: Forms & Checklist for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older ProForma: Forms & Checklist for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate ProForma: Forms & Checklist for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate ProForma: Forms & Checklist for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for ProForma: Forms & Checklist for Jira. You're prompted to log into MyAtlassian. ProForma: Forms & Checklist for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older ProForma: Forms & Checklist for Jira versions compatible with your instance, you can look through our version history page.
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