1,487
Customers have installed this app in at least 1,487 active instances.
1,487
Customers have installed this app in at least 1,487 active instances.
1,487
Customers have installed this app in at least 1,487 active instances.
    by ThinkTiltfor Jira Cloud, Jira Server 7.3.0 - 8.14.1, Jira Data Center 7.3.0 - 8.14.1 and more versions
    Versions available for Jira Server 7.0.0 - 7.2.15
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    ThinkTilt supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.

    Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

    Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

    Build dynamic forms or checklist directly within Jira and Jira Service Management without code or custom fields

    Dynamic forms and checklists

    A Great Extension for Jira Service Desk

    Confluence-like forms in Jira

    Build smart forms or checklists that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.

    Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.

    Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.

    Dynamic forms and checklists without custom fields

    A Great Extension for Jira Service Desk

    Confluence-like forms in Jira

    Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms or checklists without needing custom fields or complex Jira configuration.

    Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.

    Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.

    Dynamic forms without custom fields

    A Great Extension for Jira Service Desk

    Confluence-like forms in Jira

    Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.

    Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.

    Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.

    More details

    ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.

    Instant Demo: Try building a form now

    Build beautiful forms and documents

    • Build Confluence-like forms within Jira
    • Add conditional-logic or dynamic-fields
    • Set specific validation rules on questions
    • Use tables and columns to structure your form
    • Choose from 10 questions types including, user lookup
    • Link any form field to a Jira field
    • No custom fields required

    Extend Jira Service Desk

    • Use forms to allow customers to update requests after they are created
    • Add multiple forms to a request
    • Set whether forms are accessible in the portal

    Automation & Integration

    • Use a status change to automatically add forms
    • Change an issue status on form submission
    • Integrates with Refined for JSD and Configuration Manager
    • Integrate Automation, Script Runner or Power Scripts

    Get Support 24-hours M-F with 24/7 monitoring

    Enterprise Ready: SLA, Trust Center, Roadmap

    25 Supported Languages: German, Chinese, Japanese…

    More details

    ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.

    Instant Demo: Try building a form now

    Build beautiful forms and documents

    • Build Confluence-like forms within Jira
    • Add conditional-logic or dynamic-fields
    • Set specific validation rules on questions
    • Use tables and columns to structure your form
    • Choose from 10 questions types including, user lookup
    • Link any form field to a Jira field
    • No custom fields required

    Extend Jira Service Desk

    • Use forms to allow customers to update requests after they are created
    • Add multiple forms to a request
    • Set whether forms are accessible in the portal

    Automation & Integration

    • Use a status change to automatically add forms
    • Change an issue status on form submission
    • Integrates with Refined for JSD and Configuration Manager
    • Integrate Automation, Script Runner or Power Scripts

    Get Support 24-hours M-F with 24/7 monitoring

    Enterprise Ready: SLA, Trust Center, Roadmap

    25 Supported Languages: German, Chinese, Japanese…

    More details

    ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.

    Instant Demo: Try building a form now

    Build beautiful forms and documents

    • Build Confluence-like forms within Jira
    • Add conditional-logic or dynamic-fields
    • Set specific validation rules on questions
    • Use tables and columns to structure your form
    • Choose from 10 questions types including, user lookup
    • Link any form field to a Jira field
    • No custom fields required

    Extend Jira Service Desk

    • Use forms to allow customers to update requests after they are created
    • Add multiple forms to a request
    • Set whether forms are accessible in the portal

    Automation & Integration

    • Use a status change to automatically add forms
    • Change an issue status on form submission
    • Integrates with Refined for JSD and Configuration Manager
    • Integrate Automation, Script Runner or Power Scripts

    Get Support 24-hours M-F with 24/7 monitoring

    Enterprise Ready: SLA, Trust Center, Roadmap

    25 Supported Languages: German, Chinese, Japanese…

    Reviews for cloud

    (41)
    Sign in to write a review
    by Darrell Hyde on 2020-12-18
    Proforma made it dead simple for me to create a custom defect intake form with simple dynamic hooks into Jira elements like priority and components that allowed me to scale my defect reporting beyond notes in Slack!
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your review, Darrell. What a great use case. We're all happy to hear that ProForma has been helpful.

    Anyone can build custom forms right from the ProForma Playpen - our live and completely free to use (no login required) demo form builder at https://proformademo.thinktilt.net.

    by Gareth Morgan on 2020-12-17
    Proforma's robust features especially with the conditional fields have helped us build out support and tracking systems far beyond our initial scope. Plus their support team is nice and prompt whenever there's an issue.
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your review, Gareth! Very happy to hear such nice feedback.

    We're always working to deliver the features you want and need. You can see what's coming in the latest Roadmap and the latest releases on the What's New page.

    by Anthony Esslinger on 2020-12-15
    ProForma has been great for us. Easy form creation and linking to Jira fields.
    Was this review helpful?YesNo
    by Peg Ring on 2020-12-10
    I was asked to use Jira for creating a Work Request form for secretarial work requests. I didn't know anything about the Jira or ProForma system but was able to create the form by watching tutorials and reading the help topics. After a bit of learning curve, I was able to utilize many functions in ProForma, especially after the multi-drop check boxes feature was added.
    Was this review helpful?YesNo
    ThinkTilt

    Thank you for your review, Peg!

    We also have a library of form templates with over 300 templates to help you get started on any additional projects. Of course, you're always welcome to connect with us via support.thinktilt.com if you'd like to work through any of the features.

    by Jansen Manahan on 2020-12-03
    I manage an internal ticket system for a 10,000+ person company. After switching to Jira from email and developing a robust library of ProForma-powered intake forms, our volume is down by 70% in six months! Couldn't have done it without ProForma's functionality.
    Was this review helpful?YesNo
    ThinkTilt

    Great story, Jansen! Thank you so much for your review.

    Several customers have had success reducing the workload on team members using Jira and ProForma together. Here's the story of how DNWG did it too: The Power of Simplicity: How DNWG Automates Processes with ProForma

    Reviews for server

    (41)
    Sign in to write a review
    by sudheer.edupuganti on 2020-12-22
    ProForma has been great for us. Easy form creation with dynamic fields and linking to Jira fields.
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your review, Sudheer!

    For anyone else interested in learning how ProForma form fields link to Jira fields, you can read more about it here.

    by Kimi Nakashima on 2020-12-15
    ProForma has definitely helped us get a handle on our custom fields. It's easy to use and makes great looking forms. But the best thing about ProForma is its support. Everytime I've asked a question, the response has been both swift and helpful. Kudos!
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your review, Kimi! The Support Team just threw a mini dance party (virtually and in chairs) when they saw this one 🥳

    We work hard to provide amazing support and anyone interested in learning more about our approach can click these links to see our SLA and Support Policies.

    by NAHYUNG KIM on 2020-09-16
    We found ProForma incredibly easy to use and no programming skills needed. ProForma has a user-friendly interface and we like ProForma Form builder that we can create custom forms easily. Additionally, we appreciate ProForma team's prompt responses and good supports. Overall a great plugin for us!
    Was this review helpful?YesNo
    ThinkTilt

    Thank you, Nahyung. We're thrilled that you're enjoying ProForma.

    For anyone interested in our support practices, you can have a look at our SLA and Support Policies. We have a target of responding to all queries within one hour no matter where in the world you are.

    by Desmond van de Woestijne on 2020-08-25
    This tool limits the amount of custom fields needed for Jira Servicedesk and enable us to guide our customers better in creating more complete tickets and thus reducing time lost due to getting things clear. Also the conditinional display of sections depending on choices was for us a big plus to use this tool. We even read some of these forms in an automated proces which handles some user requests without any interaction from our staff. Reducing the time the user needs to wait for his request to be fulfilled and increasing user satisfaction.
    Was this review helpful?YesNo
    ThinkTilt

    Thank you, Desmond. We're all excited to hear that ProForma is helping to give you and your team some of your time back. We published a book of our best custom field content to help companies manage it better. You can find it here --> Battling Jira Custom Field Bloat (no signup or email required; just click "Download" and you get the PDF)

    by Stephen Neil on 2020-08-13
    Great form builder which is helping us reduce the number of custom fields and enabling us to turn more complex form creation over to our project administrators. Our users are loving the use of conditional display rules for sections in their forms.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    ThinkTilt

    Thank you for your kind words, Stephen. We’re all thrilled that you’ve been able to reduce your custom fields and that you’re making the most of the features.

    If you (or anyone else reading this) haven’t checked out the Battling Jira Custom Field Bloat ebook, you can find it here.

    Reviews for Data Center

    (41)
    Sign in to write a review
    by kranti vardhinani on 2021-01-13
    This is one of the Plugins I totally rely on when designing different forms for our most complex requirements. Proforma Team is so responsive and resolves the issues right away and they are always ready to listen to your requirements and tries to help out in one or the other way.Kate Caldecott(COO) of Thinktilt always joins the calls and pulls in the right resources that can help with the issue. We almost implemented Proforma on almost 5 projects.
    Was this review helpful?YesNo
    by Krishna Agarwal, Consultant on 2020-08-18
    Its nice to use this app and makes tasks easy to use and also provides great support. :)
    Was this review helpful?YesNo
    ThinkTilt

    Thanks for your kind words, Krishna. For anyone interested in our support practices, you can have a look at our SLA and Support Policies. We have a target of responding to all queries within one hour no matter where in the world you are.

    by James Lehmann on 2019-09-12
    Good support. The product itself is fully explained in 20 min. to everyone. Creating of Jira fields for each question belong to the past. :) Thanks and keep up the good work.
    Was this review helpful?YesNo
    ThinkTilt

    Thanks James for your kind words and great to hear that ProForma is a helpful addition.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$10025 users$75050 users$1,500100 users$2,500250 users$5,000500 & upAdditional pricing details
    50 users$2,500/year100 users$2,500/year250 users$5,000/year500 users$8,000/year750 users$9,000/year1000 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $2.5
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    ThinkTilt provides support for this app.

    ThinkTilt provides support for this app.

    ThinkTilt provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-12-13

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 8.3.4 Jira Server 7.3.0 - 8.14.1 Released 2020-12-22

    Summary

    Minor bug fixed and performance improvements; Jira 8.14 compatibility

    Details

    This latest release includes a number of minor bug fixes and improves performance. It also enabled compatibility with Jira 8.14

    We are pleased to release our updated form templates library. Now when you create a form, you can use one of over 400 templates to kick start your form design. Forms are available for the following teams:

    • IT including ITSM
    • HR
    • Facilities
    • Marketing
    • Finance
    • Legal
    • and many more

    We also welcome submissions from our customers for forms to be added to the template library, particularly if they are in languages other than English. Submit form templates here

    To quickly see what templates are available head to https://proformademo.thinktilt.net

    Other news

    • Use ProForma now in our playpen (no login required) | Try now
    • New video: Why Ramsey Solutions chose ProForma | Click here to watch
    • Software QA Workflow Available Now | Click here
    • Schedule a personal demo or refresher of ProForma | Schedule

    Versions

    Version 8.3.4-DC Jira Data Center 7.3.0 - 8.14.1 Released 2020-12-22

    Summary

    Minor bug fixes and performance improvements; Jira 8.14 compatibility

    Details

    This latest release includes a number of minor bug fixes and improves performance. It also enabled compatibility with Jira 8.14

    We are pleased to release our updated form templates library. Now when you create a form, you can use one of over 400 templates to kick start your form design. Forms are available for the following teams:

    • IT including ITSM
    • HR
    • Facilities
    • Marketing
    • Finance
    • Legal
    • and many more

    We also welcome submissions from our customers for forms to be added to the template library, particularly if they are in languages other than English. Submit form templates here

    To quickly see what templates are available head to https://proformademo.thinktilt.net

    Other news

    • Use ProForma now in our playpen (no login required) | Try now
    • New video: Why Ramsey Solutions chose ProForma | Click here to watch
    • Software QA Workflow Available Now | Click here
    • Schedule a personal demo or refresher of ProForma | Schedule

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ProForma: Forms & Checklist for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ProForma: Forms & Checklist for Jira. You're prompted to log into MyAtlassian. ProForma: Forms & Checklist for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ProForma: Forms & Checklist for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate ProForma: Forms & Checklist for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ProForma: Forms & Checklist for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ProForma: Forms & Checklist for Jira. You're prompted to log into MyAtlassian. ProForma: Forms & Checklist for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ProForma: Forms & Checklist for Jira versions compatible with your instance, you can look through our version history page.

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