Build an unlimited number of dynamic forms or checklist directly within Jira, without code or custom fields
Build an unlimited number of dynamic forms or checklist directly within Jira, without code or custom fields
Dynamic forms and checklists
A Great Extension for Jira Service Desk
Confluence-like forms in Jira
Build smart forms or checklists that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.
Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.
Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.
Dynamic forms and checklists without custom fields
A Great Extension for Jira Service Desk
Confluence-like forms in Jira
Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms or checklists without needing custom fields or complex Jira configuration.
Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.
Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.
Dynamic forms without custom fields
A Great Extension for Jira Service Desk
Confluence-like forms in Jira
Build smart forms that use conditional logic to dynamically show or hide fields, ensuring teams get the information they need. Build forms without needing custom fields or complex Jira configuration.
Hints, validation and dynamic fields mean better data in requests. Use multiple forms per request and allow updates to a request after creation. Choose which forms can be seen by users and which only by agents.
Use a confluence-like editor to create beautiful forms in Jira. Logically structure your form using multiple questions types, columns and tables. Add information or warning boxes to improve user understanding.
More details
ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.
Instant Demo: Try building a form now
Build beautiful forms and documents
- Build Confluence-like forms within Jira
- Add conditional-logic or dynamic-fields
- Set specific validation rules on questions
- Use tables and columns to structure your form
- Choose from 10 questions types including, user lookup
- Link any form field to a Jira field
- No custom fields required
Extend Jira Service Desk
- Use forms to allow customers to update requests after they are created
- Add multiple forms to a request
- Set whether forms are accessible in the portal
Automation & Integration
- Use a status change to automatically add forms
- Change an issue status on form submission
- Integrates with Refined for JSD and Configuration Manger
- Integrate Automation, Script Runner or Power Scipts.
Enterprise Ready: SLA, Trust Center, Roadmap
25 Supported Languages: German, Chinese, Japanese…
More details
ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.
Instant Demo: Try building a form now
Build beautiful forms and documents
- Build Confluence-like forms within Jira
- Add conditional-logic or dynamic-fields
- Set specific validation rules on questions
- Use tables and columns to structure your form
- Choose from 10 questions types including, user lookup
- Link any form field to a Jira field
- No custom fields required
Extend Jira Service Desk
- Use forms to allow customers to update requests after they are created
- Add multiple forms to a request
- Set whether forms are accessible in the portal
Automation & Integration
- Use a status change to automatically add forms
- Change an issue status on form submission
- Integrates with Refined for JSD and Configuration Manger
- Integrate Automation, Script Runner or Power Scipts.
Enterprise Ready: SLA, Trust Center, Roadmap
25 Supported Languages: German, Chinese, Japanese…
More details
ProForma is the form builder for Jira. View the feature list or compare ProForma to other apps.
Instant Demo: Try building a form now
Build beautiful forms and documents
- Build Confluence-like forms within Jira
- Add conditional-logic or dynamic-fields
- Set specific validation rules on questions
- Use tables and columns to structure your form
- Choose from 10 questions types including, user lookup
- Link any form field to a Jira field
- No custom fields required
Extend Jira Service Desk
- Use forms to allow customers to update requests after they are created
- Add multiple forms to a request
- Set whether forms are accessible in the portal
Automation & Integration
- Use a status change to automatically add forms
- Change an issue status on form submission
- Integrates with Refined for JSD and Configuration Manger
- Integrate Automation, Script Runner or Power Scipts.
Enterprise Ready: SLA, Trust Center, Roadmap
25 Supported Languages: German, Chinese, Japanese…
Reviews for cloud
(25)Sign in to write a review
Thanks for your review, Steve! We’re happy to hear that ProForma is helping you deliver a great user experience.
For more info on working with custom fields, you can find a collection of our best articles on the subject in the book Battling Jira Custom Field Bloat written with Rachel Wright, author of the Jira Strategy Admin Workbook.
Thanks for your review, Kazimierz. While there isn’t a form that supports multiple projects at once, you can copy existing forms into additional projects. More on that in the documentation page Creating, Editing & Deleting Form Templates.
For anyone else interested in our support practices, you can find our SLA and Support Policies online. We have a target of responding to all queries within one hour no matter where you are.
Thanks John, it is great to have your support. We are very pleased to hear that ProForma is supporting you with better performance and custom fields reduction. We also can't wait to roll out the next improvements so we will be in touch when we have more to announce. Thank you on behalf of the ProForma team.
Thank you for your review.
We have good news, in August 2019 we released support for multilingual forms. We now have the capability to translate the validation messages and forms UI into any language.
Vietnamese is now one of the 28 languages we support in ProForma.
Unfortunately, it is not currently possible to restrict requests on the portal to particular users or groups. This is functionality that the JSD team at Atlassian need to implement. There are two open issues for this that you could add your vote to, one for cloud (JSDCLOUD-195), and one for server (JSDSERVER-195).
Thank you also for your kind review. The team really appreciates it.
Reviews for server
(25)Sign in to write a review
Thank you, Nahyung. We're thrilled that you're enjoying ProForma.
For anyone interested in our support practices, you can have a look at our SLA and Support Policies. We have a target of responding to all queries within one hour no matter where in the world you are.
Thank you, Desmond. We're all excited to hear that ProForma is helping to give you and your team some of your time back. We published a book of our best custom field content to help companies manage it better. You can find it here --> Battling Jira Custom Field Bloat (no signup or email required; just click "Download" and you get the PDF)
Thank you for your kind words, Stephen. We’re all thrilled that you’ve been able to reduce your custom fields and that you’re making the most of the features.
If you (or anyone else reading this) haven’t checked out the Battling Jira Custom Field Bloat ebook, you can find it here.
Hi Jesoni, thanks for your review.
We’re aware of the issues with approver email not being sent when form automation changes an issue status to an approval status. We’re working on a solution with Atlassian and will update you when we have a fix.
Thanks for your review. One of the key problems we aim to solve is reducing the need for Custom Fields.
We have also published an ebook on Battling Jira Custom Field Bloat, which helps Jira admins who have custom field issues.
Reviews for Data Center
(25)Sign in to write a review
Thanks for your kind words, Krishna. For anyone interested in our support practices, you can have a look at our SLA and Support Policies. We have a target of responding to all queries within one hour no matter where in the world you are.
Thanks James for your kind words and great to hear that ProForma is a helpful addition.
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$100 | 25 users$400 | 50 users$800 | 100 users$1,500 | 250 users$2,500 | 500 & upAdditional pricing details |
| 50 users$800/year | 100 users$1,500/year | 250 users$2,500/year | 500 users$4,000/year | 750 users$6,000/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
- Do you offer academic, community, or open-source licenses for cloud apps?
Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
ThinkTilt provides support for this app.
ThinkTilt provides support for this app.
ThinkTilt provides support for this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Community discussions connect you to the vendor and other customers who use this app.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2020-09-15
Summary
New multi-select dropdown; Improved spreadsheets & data connections & Bug Fixes
Details
Please check out our What’s New changelog for more details of the changes in this release.
New features/improvements in this release:
- Spreadsheet Download: - Now correctly supports huge projects and Jira instances. Learn more
- Data Connections: Now support non-integer ids, allowing for integrations with more data sources. Learn more
- Multi-select Dropdown: New question type in the form builder. Learn more
- Submission Error: Validation message has been updated. Learn more
- Multilingual: The Configuration page is now available in 25 languages.
We have also incorporated two new tools into our messaging and support tech stack. These are Beamer and Intercom. More details and notice of the change to our privacy policy are available here.
Versions
Version 8.1.17 • Jira Server 7.3.0 - 8.12.2 • Released 2020-09-01
Summary
New multi-select dropdown; Improved spreadsheets & data connections & Bug Fixes
Details
This is a minor update to 8.1.16 and fixes an issue affecting legacy forms (created prior to April 2020).
Please check out our What’s New changelog for more details of the changes in this release.
New features/improvements in this release:
- Spreadsheet Download: - Now correctly supports huge projects and Jira instances. Learn more
- Data Connections: Now support non-integer ids, allowing for integrations with more data sources. Learn more
- Multi-select Dropdown: New question type in the form builder. Learn more
- Submission Error: Validation message has been updated. Learn more
- Workflow Validation: Now includes the name of the form preventing the transition. Learn more
- Multilingual: The Configuration page is now available in 25 languages.
Downgrade compatibility: It is safe to downgrade to 8.1.16 or 8.1.12 from this version.
Versions
Version 8.1.18-DC • Jira Data Center 7.3.0 - 8.12.2 • Released 2020-09-03
Summary
New multi-select dropdown; Improved spreadsheets & data connections & Bug Fixes
Details
This is a minor update which fixes a bug that caused forms filled out on the JSD portal to occasionally fail to be created.
Please check out our What’s New changelog for more details of the changes in this release.
New features/improvements in this release:
- Spreadsheet Download: - Now correctly supports huge projects and Jira instances. Learn more
- Data Connections: Now support non-integer ids, allowing for integrations with more data sources. Learn more
- Multi-select Dropdown: New question type in the form builder. Learn more
- Submission Error: Validation message has been updated. Learn more
- Workflow Validation: Now includes the name of the form preventing the transition. Learn more
- Multilingual: The Configuration page is now available in 25 languages.
Downgrade compatibility: It is safe to downgrade to 8.1.17, 8.1.16 or 8.1.12 from this version.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate ProForma: Forms & Checklist for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for ProForma: Forms & Checklist for Jira. You're prompted to log into MyAtlassian. ProForma: Forms & Checklist for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older ProForma: Forms & Checklist for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate ProForma: Forms & Checklist for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate ProForma: Forms & Checklist for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for ProForma: Forms & Checklist for Jira. You're prompted to log into MyAtlassian. ProForma: Forms & Checklist for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older ProForma: Forms & Checklist for Jira versions compatible with your instance, you can look through our version history page.
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