201
Customers have installed this app in at least 201 active instances.
    by www.MrAddon.com ®for Jira Cloud
    Supported
    www.MrAddon.com ® supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Jira Support Toolkit for Awesome Jira Admins

    Jira Support Toolkit for Awesome Jira Admins

    Jira Support Toolkit for Awesome Jira Admins

    Search and do faster your tasks

    Know easy the ID of the custom field you want

    CustomField in multiple Screens

    Now you can use the “Jirassuport SUAJ!” button to improve your work! The tool uses predictive text!

    With this plugin all the usual actions in the CustomField screen are automatized. Search your field for the NAME or for the ID of CustomField!

    With this plugin you can check the tab automatically to put the CustomField in multiple SCREENS in the same place.

    More details

    • IMPORTANT NOTE: Only supports Google Chrome and a plugin must be installed in the browser.

    With this Jira add-on your Jira Administrators will be more happier! This is an extension for your Jira to automatize some typical admin actions, like search for custom field and know the customfield_id, for workflow, for DVCS repository, for IssueType, to copy/paste and duplicate settings in customfield config, to put fields in multiple screens in the same tab, to hide IssueTypes with 0 tickets in workflow & issuetype schemes migrations... very useful sure! We use it each day! No configuration is needed; only install it, that's all! Plug'n'play.

    - More info & videos about the new features: https://mraddon.blog/2018/08/17/new-support-admin-tools-add-on-for-jira-server-and-jira-cloud/

    Reviews for cloud

    (6)
    Sign in to write a review
    by Chris Nokes on 2017-01-12
    Doesn't seem to do anything on my Cloud instance, it just loads a link that takes me to the plugin home page and nothing else. I cannot use this to log tickets. There doesn't seem to be any configuration that I can update neither so it appears to do nothing at all.
    Was this review helpful?YesNo
    www.MrAddon.com ®

    Hi Chris, the plugin for JIRA Cloud version needs install a plugin in the Chrome Browsers. ( In JIRA Server it's not necessary).

    You can follow these instructions: http://documentation.mraddon.com/

    by Eugenio Marin on 2016-08-10
    This Jirasupport Admin Tools plugin is a platform with a set of tools that will surely make JIRA Admin's life easier. I am sure JIRA Admins will benefit form the functionality available at present that is probably going to grow in the near future.
    Was this review helpful?YesNo
    by Raúl Peláez on 2016-08-08
    First version!
    Was this review helpful?YesNo

    Reviews for server

    (6)
    Sign in to write a review
    by Chris Nokes on 2017-01-12
    Doesn't seem to do anything on my Cloud instance, it just loads a link that takes me to the plugin home page and nothing else. I cannot use this to log tickets. There doesn't seem to be any configuration that I can update neither so it appears to do nothing at all.
    Was this review helpful?YesNo
    www.MrAddon.com ®

    Hi Chris, the plugin for JIRA Cloud version needs install a plugin in the Chrome Browsers. ( In JIRA Server it's not necessary).

    You can follow these instructions: http://documentation.mraddon.com/

    by Eugenio Marin on 2016-08-10
    This Jirasupport Admin Tools plugin is a platform with a set of tools that will surely make JIRA Admin's life easier. I am sure JIRA Admins will benefit form the functionality available at present that is probably going to grow in the near future.
    Was this review helpful?YesNo
    by Raúl Peláez on 2016-08-08
    First version!
    Was this review helpful?YesNo

    Reviews for Data Center

    (6)
    Sign in to write a review
    by Chris Nokes on 2017-01-12
    Doesn't seem to do anything on my Cloud instance, it just loads a link that takes me to the plugin home page and nothing else. I cannot use this to log tickets. There doesn't seem to be any configuration that I can update neither so it appears to do nothing at all.
    Was this review helpful?YesNo
    www.MrAddon.com ®

    Hi Chris, the plugin for JIRA Cloud version needs install a plugin in the Chrome Browsers. ( In JIRA Server it's not necessary).

    You can follow these instructions: http://documentation.mraddon.com/

    by Eugenio Marin on 2016-08-10
    This Jirasupport Admin Tools plugin is a platform with a set of tools that will surely make JIRA Admin's life easier. I am sure JIRA Admins will benefit form the functionality available at present that is probably going to grow in the near future.
    Was this review helpful?YesNo
    by Raúl Peláez on 2016-08-08
    First version!
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $0.50
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.05
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    www.MrAddon.com ® provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Community

    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-08-20

    Summary

    New awesome features and now is a paid add-on ( symbolic price)

    Details

    - Added the possibility to know easy the ID of customfields, issuetypes, statuses, priorities, resolutions.

    - Possibility to hide Issuetypes with 0 issues on big workflow and issuetype schemes migrations. Very useful to be careful in the migrations/project scheme hard updates.

    - Possibility to add customfields in multiple screens in the same tab name in just one click.

    - Possibility to copy/paste and save a template of the settings of the config for customfields. Now there is a new JiraSupport! button in the config page of customfields. Very useful when the admins create a lot of customfields restricted to projects/issuetypes.

    - The addon now has a symbolic price and will be updated with new features useful for Jira Admins

    - More info & videos about the new features: https://mraddon.blog/2018/08/17/new-support-admin-tools-add-on-for-jira-server-and-jira-cloud/

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Support Admin Tools for Jira Cloud.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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