Screen Video Recorder & Capture for Jira

for Jira Cloud
16 installs
  • Supported
  • Jira Service Management

One-click, personalized videos. Record and instantly share videos associated with Jira Service Desk tickets

YouTube's thumbnail image for the video.

Quickly create and share personalized videos

Record or attach reusable videos from your video library. Create videos that speak directly to your customer and increase overall satisfaction and engagement.

Reduce the time it takes to resolve a ticket

Quickly send a reply in Jira Service Desk that completely answers your customer’s questions – All the information in a 1-minute video compared to a 500-word email.

Increase your customer’s understanding, visually

HYFY video increases the likelihood of a customer understanding your reply 5X more than written communication.

More details

Create high-resolution recordings from your browser or right inside any Jira issue or Jira Service Desk request. Includes:

  • Record any browser window or full screen, images, and your voice
  • Share videos from wherever you work – In an email or directly from Jira
  • Up to a 60-minute recording time per video
  • Your videos never expire
  • Securely select and limit viewers' access - Keep videos private with customized security
  • Viewers can watch on any device with nothing to install

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Screen Video Recorder & Capture for Jira integrates with your Atlassian product. This remote service can:

  • Delete data from the host application
  • Write data to the host application
  • Read data from the host application


When you share a HYFY video into Jira, your team sees a thumbnail of the video and a link to play it. HYFY also captures the screen resolution and browser details used in the recording automatically in the issue.