SLA Timer for Jira

by jPlugs
for Jira Server 8.22.0 - 9.11.1, Jira Data Center 8.22.0 - 9.11.1 and more
24 installs
  • Supported
  • Jira Software

Easy Service Level Agreements for customers and vendors

SLA overview for a single issue

Keep track of the SLA status for an issue on the view issue page.

Don't want it to display? One can configure the Add-on permissions to disable the view for certain users.

Detailed view of the SLA values for a single issue

SLA values for an issue can be modified if necessary.

The add-on keeps track on when time is increasing so nothing is swept under the carpet.

Jira Data Center

Yes, this app can be installed in Jira DC.

More details

The SLA Timer for Jira add-on gives you a flexible and affordable tool to setup Service Level Agreements whether you are a customer or a vendor.

  • Use Jira searches (filters or jql) to define the SLA scope
  • Create multiple SLAs
  • Monitor First Response
  • Queues for developers and incident managers
  • Dashboard gadget
  • Reporting for managers
  • Export to Excel

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy



SLA Searches displays predefined queues and user defined queues. Set them using Saved Filters or JQL search strings.