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SLA Timer for Jira

by jPlugs
works with Jira Server 8.22.0 - 9.12.15, Jira Data Center 10.0.0 - 10.0.1 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

Key highlights of the appEasy Service Level Agreements for customers and vendors

SLA overview for a single issue

Keep track of the SLA status for an issue on the view issue page.

Don't want it to display? One can configure the Add-on permissions to disable the view for certain users.

Detailed view of the SLA values for a single issue

SLA values for an issue can be modified if necessary.

The add-on keeps track on when time is increasing so nothing is swept under the carpet.

Jira Data Center

Yes, this app can be installed in Jira DC.

Supporting media

More details

The SLA Timer for Jira add-on gives you a flexible and affordable tool to setup Service Level Agreements whether you are a customer or a vendor.

  • Use Jira searches (filters or jql) to define the SLA scope
  • Create multiple SLAs
  • Monitor First Response
  • Queues for developers and incident managers
  • Dashboard gadget
  • Reporting for managers
  • Export to Excel

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

  • This app is not part of the Marketplace Bug Bounty program.

Version information

Version 2.5.0for Jira Data Center 10.0.0 - 10.0.1

Release date

Sep 18th 2024

Summary

Ready for Jira 10

Payment model

Paid via Atlassian

Explore all Data Center versions

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