OVERALL RATINGS
INSTALLS
35
SUPPORT
- Partner Supported
Key highlights of the appEasy Service Level Agreements for customers and vendors
SLA overview for a single issue
Keep track of the SLA status for an issue on the view issue page.
Don't want it to display? One can configure the Add-on permissions to disable the view for certain users.
Detailed view of the SLA values for a single issue
SLA values for an issue can be modified if necessary.
The add-on keeps track on when time is increasing so nothing is swept under the carpet.
Jira Data Center
Yes, this app can be installed in Jira DC.
Supporting media
More details
The SLA Timer for Jira add-on gives you a flexible and affordable tool to setup Service Level Agreements whether you are a customer or a vendor.
- Use Jira searches (filters or jql) to define the SLA scope
- Create multiple SLAs
- Monitor First Response
- Queues for developers and incident managers
- Dashboard gadget
- Reporting for managers
- Export to Excel
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 2.5.0•for Jira Data Center 10.0.0 - 10.0.1
- Release date
- Sep 18th 2024
- Summary
- Ready for Jira 10
- Payment model
- Paid via Atlassian