Customers have installed this app in at least 79 active instances.
    by Enhancera, LLCTop Vendor
    Enhancera, LLC is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

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    for Jira Server 6.4 - 8.2.4 and more versions
    Versions available for Jira Server 6.3 - 6.3.15
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Enhancera, LLC supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Complete solution for PII protection inside Jira

    Complete solution for PII protection inside Jira

    Complete solution for PII protection inside Jira

    Get PII detected and hidden

    Manage all PII in centralized UI inside Jira

    Audit all view access to PII

    PII gets detected in issue text and can be reported, erased or hidden depending on configuration.

    Administrators get powerful reporting and management interface to monitor and control PII.

    Every access to PII can be tracked and audited. Indispensable tool for GDPR compliance.

    More details

    PII Protector for Jira monitors sensitive PII (personally identifiable information like credit card numbers, social security numbers, addresses, etc.) stored in Atlassian Jira, reports it, provides admins with a convenient UI to manage it, to audit access to it, and optionally to hide or to erase it. PII Protector for Jira is aimed to be a complete solution for PII in your organization Jira instance. You won't need to worry about PII leaks or unwarranted access anymore. Indispensable tool for GDPR compliance.

    Best Data Center add-on 2016 - Atlassian Codegeist winner

    Reviews for cloud

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    Reviews for server

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    by Scott on 2018-06-21
    Really good feature for GDPR. One of the main issues that we experience is receiving screen shots - does the app cover the attachment field?
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    Enhancera, LLC

    Thank you Scott!

    Detecting sensitive information in screenshots is a thing we are planning to do eventually, but it will take us some time to get there. This will involve computationally expensive OCR processes, so naturally will be slower and more error-prone. This is however something we believe will bring extra value, so it's on the roadmap but not in active development yet.

    by Chris Ghazanchian on 2018-04-09
    I was ecstatic about this add-on, however it only supports PII in summary, description, and comments fields. Hopefully support for searching all fields is added later on.
    1 out of 1 found this review helpful
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    Enhancera, LLC

    Thanks for the feedback Chris,

    We've just added support for scanning for PII in custom fields. Please give it a try.

    by Rickard Hyllenstam on 2018-03-07
    Really great that this App exists. With the whole GDPR regulatory coming up in Europe I'm sure this will be useful. I've posted you a few suggestions of improvement already.
    3 out of 3 found this review helpful
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    Enhancera, LLC

    Thank you Rickard, both for the review and helpful suggestions!

    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$16050 users$300100 users$550250 users$1,100500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Enhancera, LLC is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 1.7.0 Jira Server 6.4 - 8.2.4 Released 2019-05-23


    App storage reworked to improve reliability.


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate PII Protector for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for PII Protector for Jira. You're prompted to log into MyAtlassian. PII Protector for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older PII Protector for Jira versions compatible with your instance, you can look through our version history page.

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