by ConnectALLfor multiple products
    Jira Server 4.0 - 8.2.6
    Jira Cloud
    Confluence Server 4.0 - 6.15.9
    Confluence Cloud
    Bitbucket Server 4.0.0 - 6.8.0
    See more versions
    Supported
    ConnectALL supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    ConnectALL supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Integrate Micro Focus Service Manager (formerly HPE) with Jira Software, Jira Service Desk, Jira Core, Confluence and Bitbucket

    Integrate Micro Focus Service Manager (formerly HPE) with Jira Software, Jira Service Desk, Jira Core, Confluence and Bitbucket

    Integrate Micro Focus Service Manager (formerly HPE) with Jira Software, Jira Service Desk, Jira Core, Confluence and Bitbucket

    Connects with multiple DevOps tools

    Flexible field and value mapping for every project

    End-to-end project synchronization

    One system connects all your projects and modules the way you work. Configure application links to map one-to-many or many-to-one application instances, and projects.

    Flexibility in field and value mapping help you customize synchronization to meet your business requirements.

    Advanced customization options to create cross-application workflows.

    Connects with multiple DevOps tools

    Flexible field and value mapping for every project

    End-to-end project synchronization

    One system connects all your projects and modules the way you work. Configure application links to map one-to-many or many-to-one application instances, and projects.

    Flexibility in field and value mapping help you customize synchronization to meet your business requirements.

    Advanced customization options to create cross-application workflows.

    More details

    ConnectALL provides seamless integration between Micro Focus Service Manager and other DevOps tools - allowing all information related to customer incidents and support issues to flow bi-directionally between the service manager and development teams.

    Artifacts: Incident, Change, Change Task, Problem, Problem Task, Request, Request, Task, Interaction.

    Versions supported: 9.33, 9.4, 9.6

    Use Case

    Integrate Micro Focus Service Manager with Jira: Service Desk Agent creates an incident in Service Manager. ConnectALL creates a new Bug in Jira for every incident. The developer works on the reported bug and updates the status with a possible resolution. ConnectALL synchronizes the status changes back to Service Manager to notify about the current resolution.

    More details

    ConnectALL provides seamless integration between Micro Focus Service Manager and other DevOps tools - allowing all information related to customer incidents and support issues to flow bi-directionally between the service manager and development teams.

    Artifacts: Incident, Change, Change Task, Problem, Problem Task, Request, Request, Task, Interaction.

    Versions supported: 9.33, 9.4, 9.6

    Use Case

    Integrate Micro Focus Service Manager with Jira: Service Desk Agent creates an incident in Service Manager. ConnectALL creates a new Bug in Jira for every incident. The developer works on the reported bug and updates the status with a possible resolution. ConnectALL synchronizes the status changes back to Service Manager to notify about the current resolution.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Let us know that you'd like to manage this app's billing on your Atlassian invoice.

    This app is sold by a third-party vendor.

    Contact the vendor to evaluate or purchase this app.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    ConnectALL provides support for this app.

    ConnectALL provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Jira Cloud,
    Confluence Cloud,
    Bitbucket Cloud
    Released 2019-07-02

    Summary

    2.9.3

    Details

    Access the ConnectALL release notes.

    Versions

    Version 2.9.3 Jira Server 4.0 - 8.2.6,
    Confluence Server 4.0 - 6.15.9,
    Bitbucket Server 4.0.0 - 6.8.0
    Released 2019-07-02

    Summary

    2.9.3

    Details

    Access the ConnectALL release notes.

    Installation

    • To integrate the Micro Focus Service Manager with other applications, you will need application adapters in ConnectALL. Every instance of an application requires an adapter in ConnectALL. To purchase the Service Manager adapter, please contact us.
    • To integrate the Micro Focus Service Manager with other applications, you will need application adapters in ConnectALL. Every instance of an application requires an adapter in ConnectALL. To purchase the Service Manager adapter, please contact us.

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