Toolbox for Jira Service Management

for Jira Server 9.0.0 - 9.16.1, Jira Data Center 9.0.0 - 9.16.1 and more
  • Jira Service Management

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Provides Statable Customer Request Type​ for Gadgets and Elapsed, Goal and Remaining times for JSM SLA Fields with diff. formats

Show and export Elapsed, Goal and Remaining Times for a SLA Metric with different formats

  • Default View ( dd:hh:mm )
  • Friendly ( XXd XXh XXm )
  • Millisecond ( XXXXXX msec )
  • Advanced ( Duration format pattern)

Shows Customer Request Types and Request Groups as Statistic Type at JIRA Dashboard gadgets with new custom field types listed below

  • Statable Customer Request Type

  • Statable Customer Request Type with Group

  • Statable Customer Request Group

NOT: You must reindex JSD projects to use these fields at gadgets after create new fields

Moreover, you can contact with for your new functionality.

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Statable Customer Request Types and Request Groups