402
Customers have installed this app in at least 402 active instances.
402
Customers have installed this app in at least 402 active instances.
    by TechTime Initiative Group Limitedfor Jira Server 8.0.0.m0021-eap07 - 8.14.0, Jira Data Center 8.0.0.m0021-eap07 - 8.14.0 and more versions
    Versions available for Jira Server 6.3 - 7.13.18
    Jira Data Center 7.0.0 - 7.13.18
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    TechTime Initiative Group Limited supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    TechTime Initiative Group Limited supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.

    Automatic, regular and efficient user management solution for Jira. Trust the Machine to do it better

    Automatic, regular and efficient user management solution for Jira. Trust the Machine to do it better

    Automatic, regular and efficient user management solution for Jira. Trust the Machine to do it better

    Automatically manage users

    Bulk update users

    Audit logging and Email Reports

    Identify users with configurable criteria. Set a schedule to automatically run actions.

    Schedule user operations to easily maintain inactive users. Apply the option to delete, disable, add or remove groups of users.

    Use filters to query and manage users on group membership and inactivity period.

    Perform bulk user operations - add/remove groups, deactivate, change directory.

    Great for ad-hoc clean-ups during migrations and merges.

    Review run logs in UI or email reports on the actions that are performed and a list of users affected.

    Test out scheduled actions with the test mode before making any changes.

    Automatically manage users

    Bulk update users

    Audit logging and Email Reports

    Identify users with configurable criteria. Set a schedule to automatically run actions.

    Schedule user operations to easily maintain inactive users. Apply the option to delete, disable, add or remove groups of users.

    Use filters to query and manage users on group membership and inactivity period.

    Perform bulk user operations - add/remove groups, deactivate, change directory.

    Great for ad-hoc clean-ups during migrations and merges.

    Review run logs in UI or email reports on the actions that are performed and a list of users affected.

    Test out scheduled actions with the test mode before making any changes.

    More details

    Manage user accounts automatically or ad-hoc to save on licensing fees and stay within your company IT security policies.

    User Management is also available for Confluence and Bitbucket

    More details

    Manage user accounts automatically or ad-hoc to save on licensing fees and stay within your company IT security policies.

    User Management is also available for Confluence and Bitbucket

    Reviews for cloud

    (10)
    Sign in to write a review
    by Robert Egglestone on 2017-04-20
    We offer JIRA to students and have a really high turnover of users, and the User Management add-on is brilliant. We only need licenses for people actually using JIRA and are no longer regularly hitting our license limit.
    Was this review helpful?YesNo

    Reviews for server

    (10)
    Sign in to write a review
    by Farshin Arya on 2020-10-12
    I've tried a good number of apps that facilitate user management. From my perspective, this has become the choice and the most convincing. The GUI is very responsive when it comes to search and action, both. In my use cases, when it came to deletion of users, it did a pretty quick job through a neat interface. You'll receive a report at the end through which you can verify the executed action in detail. I recommend it as a top choice for evaluation, and to determine whether it satisfies your requirements.
    Was this review helpful?YesNo
    TechTime Initiative Group Limited

    Hi Farshin

    Thank you so much for the review. We appreciate your feedback and it gives us the encouragement to improve our apps. Feel free to reach us on our 24x7 support at support@techtime.co.nz for help.

    Regards

    TechTime Team

    by Kalpesh Shekhat on 2020-09-28
    Best plugin in User management category , No restriction ( like only 5 users created or deleted in eval version ) for eval version also. Way to go Guys !
    Was this review helpful?YesNo
    TechTime Initiative Group Limited

    Hi Kalpesh

    Thank you so much. Your feedback helps us keep these restrictions off in the eval version :)

    Please do reach out to us at 24x7 Support in case of any troubles at support@techtime.co.nz

    Regards

    TechTime Team

    by John Lucas on 2019-08-09
    Can't say enough good things about this plugin. First off, the plugin offers the ability to filter on a number of different user attributes including group, directory, and login info, allows you to import/export details, and then gives you the ability to perform a number of different actions on the subset of users. We were also able to set up a scheduled job to remove users that had not logged in in the past few months, freeing up thousands of user licenses. This plugin has exceptional value especially when comparing to upgrading to the next user tier for Data Center. Thanks again for the thorough and effective support!
    Was this review helpful?YesNo
    by Maximilian Conrad on 2019-03-01
    Finally as a JIRA Admin I am able to clean up the user directory from outdated users without too much hassle - especially via the bulk user actions. While it still does not fulfill every wish an admin might have, the AddOn provides the most comprehensive and flexible options to deal with your users. The combination of scheduled actions with the vast options of the bulk user actions would make this a perfect user manager in my opinion. Also, Techtime's support did a really good on implementing my feature request within days and providing the update. The other AddOns we tried did their job, but only for a few use cases while "User management for Jira" turned out to be the most flexible one.
    Was this review helpful?YesNo
    by Attila Fodemesi on 2019-01-10
    This is a great plugin. It would be better if you can filter users by license type.
    Was this review helpful?YesNo
    TechTime Initiative Group Limited

    Thank you! This seems like a great suggestion - I want to add this to our backlog, but need to understand more what does "by license type" mean - is this "by application access" i.e. Jira Core, Jira Software, Jira Service Desk (similar to checkboxes in the user's record)? Would you need Jira Service Desk Portal Access only? Do you mind raising a request in our Support Portal so we can engage further?

    Reviews for Data Center

    (10)
    Sign in to write a review
    by Hacker Bas on 2020-09-09
    testing idor
    Was this review helpful?YesNo
    by Be Secure on 2020-09-09
    test
    Was this review helpful?YesNo
    by Robert Egglestone on 2017-04-20
    We offer JIRA to students and have a really high turnover of users, and the User Management add-on is brilliant. We only need licenses for people actually using JIRA and are no longer regularly hitting our license limit.
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$60050 users$800100 users$900250 users$1,000500 & upAdditional pricing details
    50 users$800/year100 users$1,500/year250 users$2,000/year500 users$2,500/year750 users$3,000/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    TechTime Initiative Group Limited provides support for this app.

    TechTime Initiative Group Limited provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.11.17 Jira Server 8.0.0.m0021-eap07 - 8.14.0 Released 2020-10-20

    Summary

    Fix for Scheduled Actions

    Details

    • Fix for case where in some environments, it was impossible to save new scheduled actions
    • Fix for scheduled user action not acting on some users

    Versions

    Version 2.11.17 Jira Data Center 8.0.0.m0021-eap07 - 8.14.0 Released 2020-10-20

    Summary

    Fix for Scheduled Actions

    Details

    • Fix for case where in some environments, it was impossible to save new scheduled actions
    • Fix for scheduled user action not acting on some users

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate User Management for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Management for Jira. You're prompted to log into MyAtlassian. User Management for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older User Management for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate User Management for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Management for Jira. You're prompted to log into MyAtlassian. User Management for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older User Management for Jira versions compatible with your instance, you can look through our version history page.

    Similar apps