111
Customers have installed this app in at least 111 active instances.
111
Customers have installed this app in at least 111 active instances.
    by TechTime Initiative Group LimitedAtlassian Verified
    TechTime Initiative Group Limited is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

    Learn more

    for Jira Server 7.0.0 - 7.10.2 and more versions
    Versions available for Jira Server 6.3 - 6.4.14
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    TechTime Initiative Group Limited supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    TechTime Initiative Group Limited supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Trust the Machine. Deal with inactive users automatically, regularly and effectively

    Trust the Machine. Deal with inactive users automatically, regularly and effectively

    Trust the Machine. Deal with inactive users automatically, regularly and effectively

    Automated user management

    Bulk update users

    Audit logging and Email Reports

    Identify users using configurable criteria. Set a schedule to regularly run actions automatically.

    Different strategies are offered to deal with users: deleting, disabling, adding or removing groups.

    Easily search for and select any number of users with the help of highly flexible filters.

    Perform actions quickly and in bulk, including adding groups, removing groups, deactivating, or deleting.

    All user actions are logged in detail.

    Report files can also be generated, these reports can be automatically emailed to individual users and/or groups.

    Automated user management

    Bulk update users

    Audit logging and Email Reports

    Identify users using configurable criteria. Set a schedule to regularly run actions automatically.

    Different strategies are offered to deal with users: deleting, disabling, adding or removing groups.

    Easily search for and select any number of users with the help of highly flexible filters.

    Perform actions quickly and in bulk, including adding groups, removing groups, deactivating, or deleting.

    All user actions are logged in detail.

    Report files can also be generated, these reports can be automatically emailed to individual users and/or groups.

    More details

    • Bulk functions: Bulk change users' groups, bulk deactivate or delete users, transfer users across directories.
    • Automation: Easily maintain users to stay within license limits and/or according to company access policies.
    • Schemes: Apply different schemes to manage users based on different filters.
    • Test Mode: Test how schemes interact and get reports emailed on the actions that will be performed including a list of users to be removed.
    • Exemptions: Exempt users and groups from any actions.
    • Easy set up: 4 Step set up - Time, users, actions, reporting. Done.
    • Additional user information: Create custom fields to keep any relevant information about users.

    Check out the benefits of User Management, and Use Cases such as; Adoption Rate Reporting, Different Schemes for Different User Groups, Identifying Users and Changing them in Bulk, and Reporting on User Base Cleaning.

    More details

    • Bulk functions: Bulk change users' groups, bulk deactivate or delete users, transfer users across directories.
    • Automation: Easily maintain users to stay within license limits and/or according to company access policies.
    • Schemes: Apply different schemes to manage users based on different filters.
    • Test Mode: Test how schemes interact and get reports emailed on the actions that will be performed including a list of users to be removed.
    • Exemptions: Exempt users and groups from any actions.
    • Easy set up: 4 Step set up - Time, users, actions, reporting. Done.
    • Additional user information: Create custom fields to keep any relevant information about users.

    Check out the benefits of User Management, and Use Cases such as; Adoption Rate Reporting, Different Schemes for Different User Groups, Identifying Users and Changing them in Bulk, and Reporting on User Base Cleaning.

    Reviews for cloud

    (2)
    Sign in to write a review
    by Robert Egglestone on 2017-04-20
    We offer JIRA to students and have a really high turnover of users, and the User Management add-on is brilliant. We only need licenses for people actually using JIRA and are no longer regularly hitting our license limit.
    Was this review helpful?YesNo

    Reviews for server

    (2)
    Sign in to write a review
    by Michael Lasonde on 2018-07-02
    This is a great time saver..I was able to bulk delete 10k unwanted users. Fair warning: My production instance did bog way down while doing this and their was no turning back once I started. Next time I will just do after hours. Although now have a nice birds eye view into who is using the tool and when as well as who has been taking up a license without ever logging in. I suspect with this tool I am going to be able to clean up quite a bit. This tool give you more filtering options to do bulk edits rather then a whole lot of clicking.
    Was this review helpful?YesNo
    by Robert Egglestone on 2017-04-20
    We offer JIRA to students and have a really high turnover of users, and the User Management add-on is brilliant. We only need licenses for people actually using JIRA and are no longer regularly hitting our license limit.
    Was this review helpful?YesNo

    Reviews for Data Center

    (2)
    Sign in to write a review
    by Robert Egglestone on 2017-04-20
    We offer JIRA to students and have a really high turnover of users, and the User Management add-on is brilliant. We only need licenses for people actually using JIRA and are no longer regularly hitting our license limit.
    Was this review helpful?YesNo

    Pricing

    10 users$1025 users$60050 users$800100 users$900250 users$1000500 & upAdditional pricing details
    10 users$10/year25 users$600/year50 users$800/year100 users$900/year250 users$1000/year500 & upAdditional pricing details

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Paid-via-Atlassian pricing FAQ

    How does Data Center app pricing work?

    Data Center pricing FAQ

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Data Center pricing FAQ

    Do you offer academic, community, or open-source licenses?

    Data Center pricing FAQ

    Can I extend my free trial?

    Data Center pricing FAQ

    TechTime Initiative Group Limited is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    TechTime Initiative Group Limited is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.2.1 Jira Server 7.0.0 - 7.10.2 Released 2018-04-18

    Summary

    Updated logo images

    Versions

    Version 2.2.1 Jira Data Center 7.0.0 - 7.10.2 Released 2018-04-18

    Summary

    Updated logo images

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate User Management for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Management for Jira. You're prompted to log into MyAtlassian. User Management for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older User Management for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate User Management for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Management for Jira. You're prompted to log into MyAtlassian. User Management for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older User Management for Jira versions compatible with your instance, you can look through our version history page.

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