In version 1.0.7, references of Jira Service Desk is updated to Jira Service Management

Version 1.0.6 addresses the following:

• Issue related to maintenance expiration message appearing on the footer.
• Customers ability to navigate the Phone Number settings page when logged into JSD portal.
• Admins ability to see the add phone numbers section in Phone Numbers page.

This release adds Jira Service Desk 4.0.0 compatibility.

This release adds in Jira Service Desk 3.9 support.

This release adds Jira Service Desk 3.3 compatibility.

Also in some cases, purchasing phone number a phone number would be displayed with the incorrect information.

In some cases, purchasing phone number a phone number would be displayed with the incorrect information.

This release fixes issues related to:

• Race condition with the attachment of voice recordings if they come back too fast
• Incorrect saving of the Voice Prompt configuration page
• In a specific case, a customer might be prompted for a service desk that they don't have access to submit requests to.

Last year the Wittified team released our new "CallCenter for Hipchat" add-on — built using Atlassian's powerful new Hipchat Connect framework. We were incredibly proud when it won the coveted 2015 "Atlassian Codegeist" award for its category!

Since then there's been a lot of excitement to bring the power of CallCenter to Atlassian's fastest growing product: Jira Service Desk.

We’re proud to announce that CallCenter for Jira Service Desk is now officially available on the Atlassian Marketplace. The same service request that an end user can enter into Jira Service Desk on the web — can now be submitted over the phone through guided voice prompts. Agents can now easily triage, return, or join calls with the push of a button!

A huge thank you to all our amazing customers who have shared their support and encouragement. Please keep it up so we can continue making CallCenter even better!

Thank you for inspiring us to build awesome tools.

Your biggest fans,

— The Wittified team

Last year the Wittified team released our new "CallCenter for Hipchat" add-on — built using Atlassian's powerful new Hipchat Connect framework. We were incredibly proud when it won the coveted 2015 "Atlassian Codegeist" award for it's category!

Since then there's been a lot of excitement to bring the power of CallCenter to Atlassian's fastest growing product: Jira Service Desk.

We’re proud to announce that CallCenter for Jira Service Desk is now officially available on the Atlassian Marketplace. The same service request that an end user can enter into Jira Service Desk on the web — can now be submitted over the phone through guided voice prompts. Agents can now easily triage, return, or join calls with the push of a button!

A huge thank you to all our amazing customers who have shared their support and encouragement. Please keep it up so we can continue making CallCenter even better!

Thank you for inspiring us to build awesome tools.

Your biggest fans,

— The Wittified team