Confluence Helper for Structure

It is not working cross sites. Only if Jira and Confluence are in the same site.

• 

  Tempo Software

  Hello,
  We’re sorry your experience didn’t match your expectations and thank you for your feedback!
  You're right: on Cloud, Confluence Helper only works when Jira and Confluence are on the same Atlassian site. Cross-site setups are currently not supported on Cloud. They are available on Data Center, where Jira and Confluence are connected via Application Links.

  If this limitation affects your workflow, please share your use case via our Support Portal! It helps us evaluate this for the future.
  
  Julia,
  Structure PM

It keeps saying: "Unexpected error. Please reload the page."

• 

  Tempo Software

  Hi Hendrik,

  We’re sorry your experience didn’t match your expectations. Could you double-check if Structure is correctly installed? The incorrect installation of this part might cause the message you encountered.
  If you have any questions regarding this topic, please provide more details by reaching out via our Support Portal! We’re here to help you!

  Best regards,
  Sebastian Pedraza
  Director, CSS (Tech Support + Customer Service)