Customer Satisfaction Survey for Jira

for Jira Cloud, Jira Server 8.0.0 - 9.17.4, Jira Data Center 8.0.0 - 9.17.4 and more
569 installs
  • Supported
  • Jira Service Management
  • Jira

"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990

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Real-time insights into your project.

Our reports are so simple that anyone can understand them.

Our satisfaction reports can be drilled down to the ticket level.

Know what your reporters really think.

Your employees don’t need to remember “another” password to participate

Candylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!

A product that performs for every team.

Customize the email content and branding to improve engagement. Fine-grained permission control.

Control when the surveys are sent with Jira workflow events.

More details

  • Real-time insights into your project.
    • Candylio reports are so simple that anyone can understand them.
    • Satisfaction reports can be drilled down to the ticket level.
  • Know what your reporters really think.
    • Your employees don’t need to remember “another” password to participate
    • Candylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!
  • A product that performs for every team.
    • Customize the email content and branding to improve engagement.
    • Control when the surveys are sent with Jira workflow events.
    • Reduce number of emails sent with powerful JQL filters.
  • Multiple language support: English, German, Spanish, French, Italian, Japanese, Polish, Russian, Slovak

For more details, please refer to this Installation and User Guide!

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

Customer Satisfaction Survey for Jira integrates with your Atlassian product. This remote service can:

  • View email addresses of users
  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects

Gallery

Report Overview