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Customer Satisfaction Survey for Jira

works with Jira Cloud, Jira Server 8.0.0 - 9.17.5, Jira Data Center 8.0.0 - 9.17.5 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

Key highlights of the app"A 5% increase in retention yields profit increases of 25% to 95%" Bain and Company, 1990

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Real-time insights into your project.

Our reports are so simple that anyone can understand them.

Our satisfaction reports can be drilled down to the ticket level.

Know what your reporters really think.

Your employees don’t need to remember “another” password to participate

Candylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!

A product that performs for every team.

Customize the email content and branding to improve engagement. Fine-grained permission control.

Control when the surveys are sent with Jira workflow events.

Supporting media

More details

  • Real-time insights into your project.
    • Candylio reports are so simple that anyone can understand them.
    • Satisfaction reports can be drilled down to the ticket level.
  • Know what your reporters really think.
    • Your employees don’t need to remember “another” password to participate
    • Candylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!
  • A product that performs for every team.
    • Customize the email content and branding to improve engagement.
    • Control when the surveys are sent with Jira workflow events.
    • Reduce number of emails sent with powerful JQL filters.
  • Multiple language support: English, German, Spanish, French, Italian, Japanese, Polish, Russian, Slovak

For more details, please refer to this Installation and User Guide!

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

  • This app is not part of the Marketplace Bug Bounty program.

Integration permissions

  • Customer Satisfaction Survey for Jira integrates with your Atlassian product

Version information

Version 1.2.46-ACfor Jira Cloud

Release date

Nov 19th 2024

Summary

Automation rules for CSAT

Payment model

Paid via Atlassian

License type

Commercial

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