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Customer Satisfaction Survey for Jira

works with Jira Cloud, Jira Server 8.0.0 - 9.17.5, Jira Data Center 8.0.0 - 9.17.5 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

Key highlights of the appEmpower Your Jira Service Management with Real-Time Insights and Effortless Feedback

watch Customer Satisfaction Survey for Jira video

Gain Real-Time Project Insights

Our easy-to-understand reports are tailored for everyone, delivering clear and actionable insights that empower you to make informed decisions instantly.

Deep Dive into Satisfaction

Drill down to the ticket level with our detailed satisfaction reports and truly understand your team's feedback.

Activate Candylio and let us handle the rest, providing a seamless experience from start to finish.

Tailored for Every Team

Enhance engagement by customizing email content and branding to fit your team's unique needs.

Precision Survey Control: Schedule surveys with precision using Jira workflow events, ensuring timely and relevant feedback.

Supporting media

More details

  • Real-time insights into your project.
    • Candylio reports are so simple that anyone can understand them.
    • Satisfaction reports can be drilled down to the ticket level.
  • Know what your reporters really think.
    • Your employees don’t need to remember “another” password to participate
    • Candylio is a turn-key solution. Simply turn it on, and we'll take care of the rest!
  • A product that performs for every team.
    • Customize the email content and branding to improve engagement.
    • Control when the surveys are sent with Jira workflow events.
    • Reduce number of emails sent with powerful JQL filters.
  • Multiple language support: English, German, Spanish, French, Italian, Japanese, Polish, Russian, Slovak

For more details, please refer to this Installation and User Guide!

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Customer Satisfaction Survey for Jira integrates with your Atlassian product

Version information

Version 1.2.46-ACfor Jira Cloud

Release date
Nov 19th 2024
Summary
Automation rules for CSAT
Payment model
Paid via Atlassian
License type
Commercial

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