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INSTALLS
2,793
SUPPORT
- Partner Supported
- Cloud Migration Assistance
TRUST SIGNALS
Key highlights of the appJira to Jira integration - sync Jira work items across multiple Jira instances
Auto sync Jira work items with other Jira spaces
Syncs work across distributed Jira projects and instances in real time to keep internal teams and external partners on the same source of truth. Eliminate copy-paste, bulk clones, and manual updates.
Sync Jira work two-way, no platform restrictions
Connect Jira spaces between Jira Software and Service Management, whether on Cloud or Data Center. Sync unlimited Jira work items & changes in both directions, even behind strict firewalls!
Choose what syncs, and how
Ensure data privacy and flexibility by choosing the Jira work items (bugs, epics, tasks), fields, comments, attachments, and workflows to sync via encrypted channels. Complete control over data visibility and access.
Supporting media
More details
📖 Docs | 📅 Book a demo | ℹ️ Backbone Platform | Trust Center
- Connect JSM tickets with teams in Jira for better customer service
- Sync work across Jira projects for project management
- Connect two Jiras - install Backbone on just one
- Migrate Data Center to Cloud in phases
Cross-instance collaboration
- Sync unlimited Jira work items (issues) in real time, two-way or one-way
- Sync any work item type — task, story, bug, epic
- Sync comments, attachments, worklogs, JSM assets, and fields
- Connect Jira instances behind firewalls
- Sync via HTTP(S), file, or email
Scalable workflows
- Clone Jira spaces and start collaborating in minutes
- Proven performance, scalability, & reliability at enterprise scale
- Intuitive UI & simple setup & configuration
Governance & control
- Field-level control over what syncs
- In-app troubleshooting
- Review mode: Both sides approve updates
- Data Residency (EU, DE, US)
- ISO 27001:2022, SOC 2, Type II
Questions? Get in touch.
*License required on all connected Jira systems
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Backbone Work Sync for Jira (Two Way Issue Sync) integrates with your Atlassian app
Version information
Version 8.2.0•for Jira Cloud
- Release date
- Jul 23rd 2026
- Summary
- Fixes for UI bugs and for clearing Team fields
- Details
Backbone Work Sync 8.2.0 is now available. This release fixes several UI bugs and resolves an error when synchronizing cleared Team fields.
See also the release notes.
- Payment model
- Paid via Atlassian
- License type
- Commercial