OVERALL RATINGS
INSTALLS
2,815
SUPPORT
- Partner Supported
- Cloud Migration Assistance
TRUST SIGNALS
Key highlights of the appJira to Jira sync for cross-instance and ITSM work that scales, even when partners can't install apps — control what's shared
Keep teams aligned across Jira instances
Keep internal and external work on Jira connected with real-time, two-way sync across teams, partners, and vendors. Sync work items (issues), fields, comments, attachments, and assets, so both sides see the same data.
Sync Jira work without platform restrictions
Sync work items across Jira, Jira Service Management, and Customer Service Management — on Jira Cloud and Data Center alike, even behind strict firewalls. Connect Jira instances even when your partner can't install apps.
Control what’s shared as you scale
Choose exactly what’s synced and what stays private, down to the field. Set up in minutes — no code, scripting, or Jira automation to maintain. Scale to unlimited synced spaces and work items.
Supporting media
More details
🚀 Get Started | 📅 Book a Demo | 🔒 Trust Center | ⭐ Success Stories
- Connect JSM tickets with Jira for better ITSM & customer service
- Connect two Jiras without installing apps
- Sync B2B work for agile project management
- Migrate Data Center to Jira Cloud
Connect Across Boundaries
- Sync any work item type — task, story, bug, epic
- Sync (custom) fields, comments, attachments, worklogs, workflows
- Sync teams & JSM assets (objects)
- Connect Jira instances behind firewalls
- Sync via HTTP(S), file, or email
Scale Quickly, Without Limits
- Sync unlimited Jira work items (issues)*
- Proven performance, scalability, and reliability at enterprise scale
- Intuitive UI, simple setup and configuration
Stay Compliant & in Control
- Control what gets shared
- In-app troubleshooting and global error view
- Review mode: both sides approve updates
- Data Residency (EU, DE, US)
- ISO 27001:2022, SOC 2 Type II
Questions? Get in touch.
*License required on all connected Jira systems
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Backbone Work Sync for Jira (Two Way Issue Sync) integrates with your Atlassian app
Version information
Version 8.2.0•for Jira Cloud
- Release date
- Jul 23rd 2026
- Summary
- Fixes for UI bugs and for clearing Team fields
- Details
Backbone Work Sync 8.2.0 is now available. This release fixes several UI bugs and resolves an error when synchronizing cleared Team fields.
See also the release notes.
- Payment model
- Paid via Atlassian
- License type
- Commercial