Jira Data Center 6.3 - 8.4.3
Sync issues automatically
Selective synchronization
Sync between projects
Bridge the information gap and talk about the same things at the same time, without tedious workarounds. Open up new worlds of collaborative possibility with automated issue synchronization between Jira projects.
Work on your projects your way, with settings for issue, field, comment, attachment, and workflow mapping. Total control of your privacy and security gives you the confidence and peace of mind your business requires.
Synchronize projects between Jira Software, Service Desk and Core, no matter if the instances are on Cloud, Server or Data Center - Backbone supports all possible combinations.
Sync issues automatically
Selective synchronization
Sync between projects
Bridge the information gap and talk about the same things at the same time, without tedious workarounds. Open up new worlds of collaborative possibility with automated issue data synchronization between Jira projects.
Work on your projects your way, with settings for issue, field, comment, attachment, and workflow mapping. Total control of your privacy and security gives you the confidence and peace of mind your business requires.
Synchronize projects between Jira Software, Service Desk and Core, no matter if the instances are on Cloud, Server or Data Center - Backbone supports all possible combinations.
Sync issues automatically
Selective synchronization
Sync between projects
Bridge the information gap and talk about the same things at the same time, without tedious workarounds. Open up new worlds of collaborative possibility with automated issue data synchronization between Jira projects.
Work on your projects your way, with settings for issue, field, comment, attachment, and workflow mapping. Total control of your privacy and security gives you the confidence and peace of mind your business requires.
Synchronize projects between Jira Software, Service Desk and Core, no matter if the instances are on Cloud, Server or Data Center - Backbone supports all possible combinations.
More details
Jira without borders – Backbone Issue Sync is the leading app for synchronizing issue data between different Jira projects and instances.
Watch a video: Backbone demo
Request a demo of Backbone Issue Sync for Jira →
Key Features
- Automated bi-directional issue synchronization between Jira projects*
- Control issue, field, comment, & attachment mapping
- Map workflows
- Use JQL to define issue syncing, limits, & filters
- Sync comments & attachments
- Define workflow mapping & specify distributed responsibilities
- Simple setup, configuration, & admin UI
- Performance, scalability, & reliability proven by enterprise installations
- Full control of privacy & security
- Sync data via HTTP(S), file, & email
- In-product troubleshooting
- Partners can sync unlimited projects & issues
Synchronize Jira Software, Jira Service Desk, & Jira Core across Server, Cloud, and Data Center installations.
*License required on all connected Jira systems
If you have any questions, get in touch. We'd be happy to help!
More details
Jira without borders – Backbone Issue Sync is the leading app for synchronizing issue data between different Jira projects and instances.
Watch a video: Backbone demo
Request a demo of Backbone Issue Sync for Jira →
Key Features
- Automated bi-directional issue synchronization between Jira projects*
- Control issue, field, comment, & attachment mapping
- Map workflows
- Use JQL to define issue syncing, limits, & filters
- Sync comments & attachments
- Define workflow mapping & specify distributed responsibilities
- Simple setup, configuration, & admin UI
- Enterprise performance, scalability, & reliability
- Full control of privacy & security
- Sync data via HTTP(S), file, & email
- In-product troubleshooting
- Partners can sync unlimited projects & issues
Synchronize Jira Software, Jira Service Desk, & Jira Core across Server, Cloud, and Data Center installations.
*License required on all connected Jira systems
Major changes are coming to Jira Server. Learn how these changes will affect your team's apps →
More details
Jira without borders – Backbone Issue Sync is the leading app for synchronizing issue data between different Jira projects and instances.
Watch a video: Backbone demo
Request a demo of Backbone Issue Sync for Jira →
Key Features
- Automated bi-directional issue synchronization between Jira projects*
- Control issue, field, comment, & attachment mapping
- Map workflows
- Use JQL to define issue syncing, limits, & filters
- Sync comments & attachments
- Define workflow mapping & specify distributed responsibilities
- Simple setup, configuration, & admin UI
- Performance, scalability, & reliability proven by enterprise installations
- Full control of privacy & security
- Sync data via HTTP(S), file, & email
- In-product troubleshooting
- Partners can sync unlimited projects & issues
Synchronize Jira Software, Jira Service Desk, & Jira Core across Server, Cloud, and Data Center installations.
*License required on all connected Jira systems
If you have any questions, get in touch. We'd be happy to help!
Reviews for cloud
(42)Sign in to write a review
Hi Elvin,
Thank you for your feedback. We have identified some gaps for synchronizing next-gen projects as well and will improve support for these projects gradually. Please see our docs (https://help.k15t.com/backbone-issue-sync/latest/cloud/support-for-next-gen-projects-172590346.html) for more details.
Cheers, Sebastian
Hi Jonathan,
thank you for your feedback. We appreciate open and honest communication.
We had an issue in our cloud infrastructure that made Backbone unresponsive on some instances - and yours was obviously affected. We are sorry for the inconvenience. Since then we have been looking into the problem to ensure that Backbone is running smoothly.
We would be grateful if you let us know (via support@k15t.com) what features you expected to work out of the box, but did not.
Cheers, Matthias
Reviews for server
(42)Sign in to write a review
Hi Daphnis,
it's been a while since you posted this review, but I still want to say thank you.And also point out that we released a new Backbone version (3.8.0) yesterday which solved the last one of your points. So I'm happy to tell you that you can synchronize issue links now as well as getting notified and also the panel is not shown by default in projects where Backbone is not configured.
Cheers,Matthias.
Reviews for Data Center
(42)Sign in to write a review
Hi Grigory-
Although we love 4-star reviews, this is really a support question instead, and if you update your review we won't get any notifications. Therefor conversation does not really work here. Please follow up with support@k15t.com.
The short answer is that yes, what you're asking is possible. We have a special licensing case for this. Just reach out to support@k15t.com and they'll get back to you with how we handle these scenarios.
Thank you for your interest!
-Davin
Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$230 | 25 users$460 | 50 users$700 | 100 users$1,150 | 250 users$2,300 | 500 & upAdditional pricing details |
| 50 users$1,750/year | 100 users$2,000/year | 250 users$3,000/year | 500 users$3,500/year | 750 users$3,750/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
- Do you offer academic, community, or open-source licenses for cloud apps?
Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
K15t provides support for this app.
K15t provides support for this app.
K15t provides support for this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2020-09-14
Summary
Fix Sprint mapping & XSS vulnerability
Details
This release is a bugfix release. The highlights are:
- Fixed & New: You can now sync sprints of next-gen and classic project
- Fixed: Vulnerability in the resync dialog.
Read the full Backbone Issue Sync 3.0.48-AC release notes.
Versions
Version 4.2.3 • Jira Server 8.5.0 - 8.13.0 • Released 2020-09-25
Summary
Bugfix for the queue view of Jira Service Desk customers
Details
This release is a bugfix release.It fixes a bug where customers using Jira Service Desk were unable to use the Queues view anymore.
Read the full Backbone Issue Sync 4.2.3 release notes.
Versions
Version 4.2.3 • Jira Data Center 8.5.0 - 8.13.0 • Released 2020-09-25
Summary
Bugfix for the queue view of Jira Service Desk customers
Details
This release is a bugfix release.It fixes a bug where customers using Jira Service Desk were unable to use the Queues view anymore.
Read the full Backbone Issue Sync 4.2.3 release notes.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Backbone Issue Sync for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Backbone Issue Sync for Jira. You're prompted to log into MyAtlassian. Backbone Issue Sync for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Backbone Issue Sync for Jira versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Backbone Issue Sync for Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Backbone Issue Sync for Jira via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Backbone Issue Sync for Jira. You're prompted to log into MyAtlassian. Backbone Issue Sync for Jira begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Backbone Issue Sync for Jira versions compatible with your instance, you can look through our version history page.
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