This release is a bugfix release. The highlights are:

• Improved: visualizing of issue JQL filters
• Added: synchronize watchers by email
• Added: synchronize multi user fields with correlation mapping

Read the full Backbone Issue Sync 3.0.43-AC release notes.

This release is a bugfix release. The highlights are:

• Improved: visualizing of issue JQL filters
• Fixed: connection issues between Backbone and Jira
• Added: synchronize watchers by email
• Added: synchronize multi user fields with correlation mapping

Read the full Backbone Issue Sync 4.1.3 release notes.

This release is a bugfix release. The highlights are:

• Improved: visualizing of issue JQL filters
• Fixed: connection issues between Backbone and Jira
• Added: synchronize watchers by email
• Added: synchronize multi user fields with correlation mapping

Read the full Backbone Issue Sync 4.1.3 release notes.

This release is a bugfix release. The highlights are:

• Fixed: frequent database updates can lead to high load

Read the full Backbone Issue Sync 4.1.2 release notes.

This release is a bugfix release. The highlights are:

• Fixed: frequent database updates can lead to high load

Read the full Backbone Issue Sync 4.1.2 release notes.

This release is a bugfix and security bugfix release. The highlights are:

• Improved: session usage for sync user
• Fixed: Sync Info Panel stored and showed wrong data
• Fixed: Data center cluster communication problems
• Security bugfix: IDOR vulnerability

Read the full Backbone Issue Sync 4.1.1 release notes.

This release is a bugfix and security bugfix release. The highlights are:

• Improved: session usage for sync user
• Fixed: Sync Info Panel stored and showed wrong data
• Security bugfix: IDOR vulnerability

Read the full Backbone Issue Sync 4.1.1 release notes.

This release is a feature and security bugfix release. The highlights are:

• New: Unlinking paired issues to better manage issue relationships
• New: Filter and replace user data in comments and text fields
• Improved: Now the issue sync panel information is updated when importing CSV and JSON data
• Fixed: XSS vulnerability in admin user interface

Read the full Backbone Issue Sync 4.1.0 release notes.

This release is a feature and security bugfix release. The highlights are:

• New: Unlinking paired issues to better manage issue relationships
• New: Filter and replace user data in comments and text fields
• Improved: Now the issue sync panel information is updated when importing CSV and JSON data
• Fixed: XSS vulnerability in admin user interface

Read the full Backbone Issue Sync 4.1.0 release notes.

This release is a bugfix release. The highlights are:

• Improved: stability of Backbone code
• Improved: UI for configuring field mappings
• Fixed: NullPointerException affecting a few field mappings

Read the full Backbone Issue Sync 4.0.3 release notes.

This release is a bugfix release. The highlights are:

• Improved: stability of Backbone code
• Improved: UI for configuring field mappings
• Fixed: NullPointerException affecting a few field mappings

Read the full Backbone Issue Sync 4.0.3 release notes.

This release is a bugfix release. The highlights are:

• Added: Support syncing of Issue Security Level
• Fixed: Status to text field mappings have shown wrong values
• Fixed: Several user interface bugs

Read the full Backbone Issue Sync 4.0.2 release notes.

This release is a bugfix release. The highlights are:

• Added: Support syncing of Issue Security Level
• Fixed: Status to text field mappings have shown wrong values
• Fixed: Several user interface bugs

Read the full Backbone Issue Sync 4.0.2 release notes.

This release is a security and bugfix release. The highlights are:

• Fixed a security vulnerability
• Fixed an issue with our new public API
• Fixed a NullPointerException in the sync process
• Fixed a problem when importing an exported configuration

Read the full Backbone Issue Sync 4.0.1 release notes.

This release is a security and bugfix release. The highlights are:

• Fixed a security vulnerability
• Fixed an issue with our new public API
• Fixed a NullPointerException in the sync process
• Fixed a problem when importing an exported configuration

Read the full Backbone Issue Sync 4.0.1 release notes.

This release is a security fix release which closes a critical vulnerability.

Read the full Backbone Issue Sync 3.9.3 release notes.

This release is a security fix release which closes a critical vulnerability.

Read the full Backbone Issue Sync 3.9.3 release notes.

This release is a feature release. The highlights are:

• The Public Java API enables custom field mappings.
• The Sync Info Panel is also visible in the sidebar on a Scrum board.
• Default values for cascading select lists are now possible.

Read the full Backbone Issue Sync 4.0.0 release notes.

This release is a feature release. The highlights are:

• The Public Java API enables custom field mappings.
• The Sync Info Panel is also visible in the sidebar on a Scrum board.
• Default values for cascading select lists are now possible.

Read the full Backbone Issue Sync 4.0.0 release notes.

This release is a bugfix release. The highlights are:

• Fixed: Advanced settings can't be edited
• Fixed: Backbone query returns too many results
• Fixed: Adding default values not possible

Read the full Backbone Issue Sync 3.9.2 release notes.

This release is a bugfix release. The highlights are:

• Fixed: Advanced settings can't be edited
• Fixed: Backbone query returns too many results
• Fixed: Adding default values not possible

Read the full Backbone Issue Sync 3.9.2 release notes.

This release is a bugfix release. The highlights are:

• Fixed: troubleshooting was not working for distributed configurations
• Fixed: options with certain characters could not be synced

Read the full Backbone Issue Sync 3.9.1 release notes.

This release is a bugfix release. The highlights are:

• Fixed: troubleshooting was not working for distributed configurations
• Fixed: options with certain characters could not be synced

Read the full Backbone Issue Sync 3.9.1 release notes.

This release is a feature release. The highlights are:

• Added: bulk handling of troubleshooting error messages
• Added: compatibility with Jira 8
• Added: assistance to verify and test JQL filter

Please read the full Backbone Issue Sync 3.9.0 release notes, especially if you are synchronizing Jira Cloud with Jira Cloud or Jira Server with Jira Cloud, because you might be required to take action.

This release is a feature release. The highlights are:

• Added: bulk handling of troubleshooting error messages
• Added: compatibility with Jira 8
• Added: assistance to verify and test JQL filter

Please read the full Backbone Issue Sync 3.9.0 release notes, especially if you are synchronizing Jira Cloud with Jira Cloud or Jira Server with Jira Cloud, because you might be required to take action.

This release is fixing a critical bug in case Jira Service Desk is disabled in Jira cloud instances for server to cloud synchronizations.

Read the full Backbone Issue Sync 3.8.4 release notes

This release is fixing a critical bug in case Jira Service Desk is disabled in Jira cloud instances for server to cloud synchronizations.

Read the full Backbone Issue Sync 3.8.4 release notes

This release is providing better compatibility with Jira Cloud and some minor improvements and bug fixes.

• Improved: Ensured compatibility for Jira Server to Jira Cloud synchronizations. Please read our change notice!
• Fixed: Null pointer exception when syncing Original and Remaining Estimate
• Fixed: Wrong status sync when issue is changed while sync status is 'Pending'
• Improved: Issue keys in troubleshooting errors are not clickable

Read the full Backbone Issue Sync 3.8.2 release notes

This release is providing better compatibility with Jira Cloud and some minor improvements and bug fixes.

• Improved: Ensured compatibility for Jira Server to Jira Cloud synchronizations. Please read our change notice!
• Fixed: Null pointer exception when syncing Original and Remaining Estimate
• Fixed: Wrong status sync when issue is changed while sync status is 'Pending'
• Improved: Issue keys in troubleshooting errors are not clickable

Read the full Backbone Issue Sync 3.8.2 release notes

This release is improving the way Backbone uploads attachments, how users can select a correlation field and fixing a bug in a user field mapping.

• Improved: better consideration of different attachment limitations
• Improved: easier selection of correlation field in the advanced settings
• Fixed: user's with the same email address were not recognized correctly

Read the full Backbone Issue Sync 3.8.1 release notes

This release is improving the way Backbone uploads attachments, how users can select a correlation field and fixing a bug in a user field mapping.

• Improved: better consideration of different attachment limitations
• Improved: easier selection of correlation field in the advanced settings
• Fixed: user's with the same email address were not recognized correctly

Read the full Backbone Issue Sync 3.8.1 release notes

This release introduces a better overview for system admins, support for synchronizing issue links, and more fixes and features.

Highlights:

• New: Global admin overview for managing all synchronizations in a Jira instance.
• New: Synchronize Issue links
• New: Synchronize specific users to specific users

Read the full Backbone Issue Sync 3.8.0 release notes

This release introduces a better overview for system admins, support for synchronizing issue links, and more fixes and features.

Highlights:

• New: Global admin overview for managing all synchronizations in a Jira instance.
• New: Synchronize Issue links
• New: Synchronize specific users to specific users

Read the full Backbone Issue Sync 3.8.0 release notes

This release introduces new functionality for backing up and migrating Backbone synchronizations more quickly, and adds new field mapping options and bugfixes.

Highlights:

• New: functionality for importing/exporting the sync config, and for migrating whole synchronizations to different Jira instances
• New: Jira 7.12 compatibility
• New: synchronize the project-specific multi-select custom field
• Improved: supports the synchronization of users fields based on email address

Read the full Backbone Issue Sync 3.7.0 release notes

This release introduces new functionality for backing up and migrating Backbone synchronizations more quickly, and adds new field mapping options and bugfixes.

Highlights:

• New: functionality for importing/exporting the sync config, and for migrating whole synchronizations to different Jira instances
• New: Jira 7.12 compatibility
• New: synchronize the project-specific multi-select custom field
• Improved: supports the synchronization of users fields based on email address

Read the full Backbone Issue Sync 3.7.0 release notes

We are thrilled to be a launch partner for Atlassian's new Data Center approved apps. Being able to ship Server and Data Center apps independently in the future will allow us to address the needs of both customer groups more precisely.

We are thrilled to be a launch partner for Atlassian's new Data Center approved apps. Being able to ship Server and Data Center apps independently in the future will allow us to address the needs of both customer groups more precisely.

This release improves the troubleshooting experience, adds a new field mapping, and adds multiple other features and fixes to Backbone.

• Improved: Troubleshooting messaging and visualization
• New: Field mapping for estimate fields
• Fixed: Syncing with more than 100 JSD projects on the instance
• Fixed: Backbone syncs did not start after restarting a Jira Data Center instance.

Read the full Backbone Issue Sync 3.6.1 release notes

This Backbone release introduces notifications, better support of priority schemes, Jira 7.11 compatibility and several usability, stability & performance improvements.

• New: notifications tell you when you have to act
• New: Jira 7.11 compatibility
• Improved: priorities are now filtered by priority schemes
• Fixed: Backbone does not stop itself anymore

Read the full Backbone Issue Sync 3.6.0 release notes

This Backbone release introduces Jira 7.10 compatibility, adds a new field type mapping, and improves Backbone's troubleshooting functionality.

• New: Jira 7.10 compatibility
• New: support for Sourcesense multi-level cascading fields
• Improved: support ZIPs now contain more data
• Various minor bugfixes

Read the full Backbone Issue Sync 3.5.12 release notes

The newest version of Backbone improves onboarding for new users, adds support for synchronizing the 'watchers' field, and also delivers a number of other minor fixes and improvements.

In this release, we've also re-named 'Integrations' to 'Synchronizations' in the Backbone UI, for the sake of simpler communication. This won't affect the way that Backbone works in any way – it's just a labeling change.

• New: synchronize the 'watchers' field
• Improved: better onboarding with overhauled empty states and tour points

Read the full Backbone Issue Sync 3.5.11 release notes.

Hello from the Backbone Issue Sync team. We're happy to present Backbone Issue Sync 3.5.10, which is an improvement and bugfix release. Highlights include:

• New: support for cascading select to textfield mappings
• New: get started guide in the global administration
• Fixed: UI does not load in IE11

Read the full Backbone Issue Sync 3.5.10 release notes

• Fixed: pre-3.5 versions of Backbone could not connect to later versions
• Fixed: users with project admin permissions could not create certain mappings

Read the full Backbone Issue Sync 3.5.9 release notes

Fixed:

• A change in the Jira REST API caused Backbone integration configuration to fail.

Read the full Backbone Issue Sync 3.5.8 release notes.

New:

• Jira 7.8 compatibility
• It's now possible to sync the change of an issue type.

Fixed:

• The UI showed only ids if the logged in user had no project administration permissions.
• The troubleshooting view did not show the same information on all nodes in a Jira Data Center.
• Setting empty values in nfeed fields resulted in a synchronisation error.
• Internal JSD comments were made public if no request type had been selected.

Read the full Backbone Issue Sync 3.5.7 release notes.

New:

• It's now possible to sync votes to a number field
• The visibility of JIRA Service desk comments can now be used in comment enrichment

Fixed:

• Backbone does not start after a tomcat update
• Some valid cloud licenses were not recognized in server to cloud sync scenarios

Read the full Backbone Issue Sync 3.5.6 release notes.

Fixed:

• Backbone 3.5.x had a problem syncing ServiceDesk tickets.

Read the full Backbone Issue Sync 3.5.5 release notes.

Fixed:

• Backbone 3.5.x not able to use a default value combined with a regular field mapping
• Backbone 3.5.x had a bug when syncing a workflow with a cloud instance
• Backbone 3.5.x had a problem with syncing to a 3.4.x Backbone version

Read the full Backbone Issue Sync 3.5.4 release notes.

Fixed:

• Backbone 3.5.x was not working in an offline environment
• Backbone 3.5.x had a UI bug in the advanced workflow view
• Backbone only showed the first 50 boards in the sprint field mapping dialog

Read the full Backbone Issue Sync 3.5.3 release notes.

Fixed:

• Backbone 3.5.0 reported invalid licenses when synchronising with older versions of Backbone
• Backbone 3.5.0 could not sync messages with older versions of Backbone

Read the full Backbone Issue Sync 3.5.1 release notes

New:

• A behind-the-scenes update that aligns Cloud and Server code bases, which is pretty exciting for the Backbone team, but will not generally affect users.
• A change has been made to the path for Backbone's REST API, more details are in the docs.

Fixed:

• In some Server-Cloud scenarios, some changes from cloud were not being synchronized to server. This has been remedied.

Read the full Backbone Issue Sync 3.5.0 release notes

New:

• Server to Cloud synchronizations in Java 7 environments will have sync compatibility after updating to this version

Fixed:

• On some OS' (Windows, Windows Server known) Backbone was not able to correctly handle files on the file system. This has been corrected.

Read the full Backbone Issue Sync 3.4.5 release notes

• New: Backbone is compatible with Jira 7.5.0
• Improved: CSV sync info import is now supported by Internet Explorer
• Fixed: some issues stay in 'pending' state forever
• Fixed: Jira Data Center caching problem when syncing projects with the same key

Read the full Backbone Issue Sync 3.4.3 release notes

• Improved: synchronize comments and attachments between instances in one direction
• Improved: better selection of field mappings in distributed scenario
• Fixed: Jira Service Desk comment visibility change is not synchronized in mirrored scenario
• Fixed: special characters in comments are wrongly rendered when synchronized

Read the full Backbone Issue Sync 3.4.2 release notes.

• New: Backbone now supports synchronizing Kepler custom fields
• New: choose between shortest workflow paths when using the default workflow mapping editor
• New: option to suppress Jira's email notifications for changes applied by the synchronization user
• Fixed: issue affecting update from version 3.3.4

Read the full Backbone Issue Sync 3.4.1 release notes

Please note: for a smooth upgrade process, check your integrations do not contain any workflow mapping conflicts before installation.

• New: user-friendly visual workflow mapping tool
• Fixed: support zip is incomplete if integration is offline

Read the full Backbone Issue Sync 3.4 release notes

• New: define a list of multiple issues to be synchronized (within a CSV file) and import the file to Backbone
• New: when mapping a version field to a text field, you can now use placeholders to display information about the synced version
• New: added an advanced setting (advanced.archivedMessagesPerIssue) to define how many successful messages should be stored in Backbone's archive folder before deletion
• Fixed: attachment mapping causes an outgoing issue error in some cases

Read the full Backbone Issue Sync 3.3.4 release notes

• Fixed issue when connecting to Jira Cloud instances
• Fixed issue for syncing comment deletions for Jira Service Desk projects

Read the full Backbone Issue Sync 3.3.3 release notes.

• New: the troubleshooting screen now contains more detailed information on errors, and has more functionality for fixing synchronization problems
• New: single select fields can be mapped to text fields
• New: you can configure the integration user with its email address rather than its username
• Fixed: file path error on Windows installations

Read the full Backbone Issue Sync 3.3.2 release notes

• New: option to only sync versions that have a specific name structure
• Improved: the Issue Sync Panel is enabled by default
• Improved: better performance

Read the full Backbone Issue Sync 3.3.1 release notes

• New: synchronize sprints between Jira instances
• New: map user fields to a custom text string
• New: manually link existing issues to be synchronized
• Improved: better handling of translated custom fields
• Improved: helpful in-UI explanations of field mapping options

See the full Backbone Issue Sync 3.3 release notes

• New: Jira permission for viewing Sync Info Panel
• Improved: better handling of synchronizations configured through proxies
• Improved: quicker UI, and better performance in large projects

Read the full Backbone Issue Sync 3.2.2 release notes.

• New: Backbone Issue Sync now fully supports Jira Data Center. You can synchronize Jira Data Center instances with Jira Data Center, Jira Server, and Jira Cloud instances.
• New: Sync Info Panel displays key information about the issue's Backbone integrations from the Jira view issue screen.
• New: advanced user field mapping options – map user fields with prefixes, assign a fallback user, and ignore unassigned user fields.

Read the full Backbone Issue Sync for Jira 3.2.1 Release Notes.

• New: users can change the local Jira instance's URL address
• New: Backbone project keys can now be changed
• New: proxy server configuration no longer enforces credentials
• Fixed: numerous minor bugfixes

Read the full Backbone Issue Sync for Jira 3.1.3 Release Notes.

• New feature: ignore empty values for incoming synchronized user fields
• Fixed: Backbone failing to start if Jira needs a long time to start

Read the full Backbone Issue Sync for Jira 3.1.2 Release Notes.

• New: support for custom fields provided by the nFeed plugin
• New: More options for date and time mappings
• Improved: connection to smtp server

Read the full Backbone Issue Sync for Jira 3.1.1 Release Notes.

• New: Jira Service Desk integration in 4 different scenarios
• New: default values for fields
• Fixed: syncing between Jira systems in different timezones
• Fixed: integrations stopping on a regular basis

Read the full Backbone Issue Sync for Jira 3.1 Release Notes.

• New: field mapping from status to text fields
• Improved: stability of login endpoint
• Fixed: project administrators can access the integrations of other projects
• Fixed: null messages in troubleshooting

Read the full Backbone Issue Sync for Jira 3.0.2 Release Notes.

• Improved: Increased default startup delay

• Improved: UI when no draft synchronization exists

• Improved: Description in integration wizard

• Fixed: Connection to Jira Cloud instances

Read the full Backbone Issue Sync for Jira 3.0.1 Release Notes.

• Communication Channels of your choice - Email, File or HTTP(S)
• Information Hiding
• Secure Message Exchange

Read the full release notes.

• Added Suggestions feature
• Improved: error handling for resync
• Improved: dropdown menus used in ng-repeat sometimes reference to the wrong row
• Improved: isolate angular js version to improve compatibility with other addons
• Fixed: troubleshooting error badge shows errors but no errors can be seen on the troubleshooting screen

Read the full Backbone Issue Sync for Jira 2.3 Release Notes.

• Added Compatibility for Jira 7.2
• Improved: Integration reconnect mechanism
• Improved: Added flag for ignoring attachment deletions
• Fixed: Setting language of user prevents login in the UI
• Fixed: Missing delete attachment permissions stops integration

Read the full Backbone Issue Sync for Jira 2.2.5 Release Notes.

• Improved: Validation performance
• Improved: Additional information in Support ZIP
• Fixed: Issue with duplicate comments
• Fixed: Issue with connection in specific scenarios

Read the full Backbone Issue Sync for Jira 2.2.4 Release Notes.

• Improvement: support for Jira Software fields
• Improvement: detect CAPTCHA required for integration user
• Improvement: ability to get backbone support zip if there are no issues recognized
• Improvement: request new fieldmappings link in field mappings dialog
• Fixed: no content to map to Object due to end of input
• Fixed: validation errors in workflow mapping

Read the full Backbone Issue Sync for Jira 2.2.3 Release Notes.

• New feature: Support for Epic name synchronization
• New feature: Support for Scriptrunner groovy field synchronization
• New feature: Support cascading select field passtrough

Read the full Backbone Issue Sync for Jira 2.2.1 Release Notes.

• New feature: Attachments filtering
• Improvement: Refine permission checks
• Fixed: Problems with resolution mapping and multi options mapping

Read the full Backbone Issue Sync for Jira 2.2 Release Notes.

Synchronize Jira Server with Jira Cloud

• Use Jira Cloud projects as a partner project in an integration.
• Synchronize issues from a Jira Server project with a Jira Cloud project using a single configuration approach.

Key Features

• Automated bi-directional issue synchronization between Jira projects
• Full control of issue, field, comment, attachment, and workflow mapping
• Define JQL to determine information syncing, limit it, and filter it
• Comment and attachment syncing
• Define workflow mapping and specify distributed responsibilities
• Simple, user-friendly setup, configuration, and admin
• Intuitive UI
• Performance, scalability, and reliability thoroughly proven by enterprise installations
• Full control of privacy and security
• In-product monitoring and troubleshooting
• Equipped partners can synchronize unlimited projects and issues
• Straightforward Atlassian Marketplace pricing

Supported Integrations

• Jira-to-Jira
• Jira Service Desk-to-Jira
• Supplier/Outsourcing (External Partners)