Jira Cloud
Confluence Server 4.0 - 7.1.2
Confluence Cloud
Bitbucket Server 4.0.0 - 6.10.1
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Integrate Salesforce with Jira Software, Jira Service Desk, Jira Core, Confluence and Bitbucket
Connects with multiple DevOps tools
Flexible field and value mapping for every project
End-to-end project synchronization
One system connects all your projects and modules the way you work. Configure application links to map one-to-many or many-to-one application instances, and projects.
Flexibility in field and value mapping help you customize synchronization to meet your business requirements.
Advanced customization options to create cross-application workflows.
Connects with multiple DevOps tools
Flexible field and value mapping for every project
End-to-end project synchronization
One system connects all your projects and modules the way you work. Configure application links to map one-to-many or many-to-one application instances, and projects.
Flexibility in field and value mapping help you customize synchronization to meet your business requirements.
Advanced customization options to create cross-application workflows.
More details
The Salesforce adapter in ConnectALL lets you strengthen customer relations in collaboration with ITSM, development and other DevOps teams. When Atlassian apps are integrated with Salesforce, information related to customer requests and case management flow bi-directionally between teams – providing end-to-end traceability.
Artifacts: ConnectALL supports the integration of Accounts, Cases (including comments), Standard Objects, Custom Objects, and Attachments in Salesforce.
Use Case
Salesforce with Jira Service Desk: When a customer reports a defect, the customer service agent registers a case in CRM system. The case is replicated to Jira Service Desk where developers interact manage all development. Developers access customer contact information in Jira Service Desk to interact and gather more information to rectify a defect. The defect is resolved and the case is closed. All development issues can be tracked against a particular case in the CRM system.
More details
The Salesforce adapter in ConnectALL lets you strengthen customer relations in collaboration with ITSM, development and other DevOps teams. When Atlassian apps are integrated with Salesforce, information related to customer requests and case management flow bi-directionally between teams – providing end-to-end traceability.
Artifacts: ConnectALL supports the integration of Accounts, Cases (including comments), Standard Objects, Custom Objects, and Attachments in Salesforce.
Use Case
Salesforce with Jira Service Desk: When a customer reports a defect, the customer service agent registers a case in CRM system. The case is replicated to Jira Service Desk where developers interact manage all development. Developers access customer contact information in Jira Service Desk to interact and gather more information to rectify a defect. The defect is resolved and the case is closed. All development issues can be tracked against a particular case in the CRM system.
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Cloud Pricing
Server Pricing
Data Center Pricing
This app is sold by a third-party vendor.
Let us know that you'd like to manage this app's billing on your Atlassian invoice.This app is sold by a third-party vendor.
Contact the vendor to evaluate or purchase this app.Pricing FAQ
- What does 'paid-via-vendor' mean?
Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.
Payment for paid-via-vendor apps is not handled by Atlassian.
- Will paid-via-vendor transactions be on my Atlassian invoice?
Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.
Pricing FAQ
- What does 'paid-via-vendor' mean?
Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.
Payment for paid-via-vendor apps is not handled by Atlassian.
- Will paid-via-vendor transactions be on my Atlassian invoice?
Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.
ConnectALL provides support for this app.
ConnectALL provides support for this app.
Vendor support resources
Find out how this app works.
Vendor support resources
Find out how this app works.
Versions
Jira Cloud,
Confluence Cloud,
Bitbucket Cloud • Released 2019-06-25
Summary
2.9.3
Details
Access the ConnectALL release notes.
Versions
Version 2.9.3 • Jira Server 7.0.0 - 8.5.3,
Confluence Server 4.0 - 7.1.2,
Bitbucket Server 4.0.0 - 6.10.1 • Released 2019-06-25
Summary
2.9.3
Details
Access the ConnectALL release notes.
Installation
- To integrate Salesforce with other applications, you will need application adapters in ConnectALL. Every instance of an application requires an adapter in ConnectALL. To purchase the Salesforce adapter, please contact us.
- To integrate Salesforce with other applications, you will need application adapters in ConnectALL. Every instance of an application requires an adapter in ConnectALL. To purchase the Salesforce adapter, please contact us.
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