Change Management Workflow for Jira Service Management

for Jira Server 8.0.0 - 8.19.0, Jira Data Center 8.0.0 - 8.19.0, Jira Server 8.0.0 - 8.19.0, Jira Data Center 8.0.0 - 8.19.0 and more
  • Unsupported
  • Jira Service Management
Free app

Follow the right process in response to change requests for IT infrastructure

The change management workflow has been designed by the Jira Service Management team based on ITIL recommendations. It will help your service agents learn and follow a standardized process to deal with change requests. Your changes will be approved and accounted for, and you’ll avoid follow-up incidents and negative impact on your business.

This workflow works best with extra configuration, including resolutions, custom fields, automation rules, and asset management. For details, see:

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Change Management workflow for Jira Service Management