Sync ServiceNow with Atlassian Apps

for
1,542 downloads
  • Supported
  • Jira Service Management

Integrate ServiceNow with Jira Software, Jira Service Desk, Jira Core, and any other tool in your value stream

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Integrate Tools

ConnectALL allows you to connect Atlassian apps with ANY tool in your value stream. You can also visualize your whole integration landscape, so you can track the end-to-end activities that flow through the value stream.

Orchestrate & Govern

ConnectALL orchestrates multiple automated workflows between the tools in your software delivery value stream. It also enables you to incorporate governance throughout the value stream.

Track Metrics

ConnectALL allows you to capture lean metrics such as cycle time, lead time, MTTR and more, helping identify roadblocks, bottlenecks and dependencies to improve software delivery.

More details

ConnectALL's Value Stream Integration Platform integrates Atlassian apps with ServiceNow, enabling automated, bi-directional flow of tickets and information between teams – providing end-to-end traceability and fostering cross-functional collaboration.

ConnectALL’s Value Stream Management Solution includes the Integration Platform and Value Stream Insights, a real-time analytics tool that enables you to use data from across your entire value stream to make informed decisions.

Versions: All the versions of ServiceNow, including Orlando.

Artifacts: Problem, Incident, Change Request, Comments, Attachments, Test Plan, Task, Test Case, and Test Suite.

Use case

Integrate ServiceNow with Jira Software: A customer reports an incident and it is tracked in ServiceNow. ConnectALL replicates the incident as a bug in Jira Software. The development team works on the reported bug. As the issue is rectified, all the updates flow back to the service ticket and the customer is updated automatically.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's vendor.

Vendor privacy policy

Security

This app is not part of the Marketplace Bug Bounty program. Learn more

This partner has not completed the Security Self-Assessment Program. Learn more

Resources

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