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Customers have installed this app in at least 730 active instances.
    by celix Solutionsfor Jira Server 8.0.0 - 8.5.1 and more versions
    Versions available for Jira Server 6.3 - 7.13.11
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowFree app

    Create hierarchical Service Desk Queues with Queue Collapse for Jira Service Desk

    Create hierarchical Service Desk Queues with Queue Collapse for Jira Service Desk

    Create hierarchical Service Desk Queues with Queue Collapse for Jira Service Desk

    Multi-Level Hierarchical Queue Structure

    Show and Collapse Queues

    Easy to Use

    With Queue Collapse you can create multi-level hierarchical queues for better visibility.

    Just add one of the arrow symbols to the name of your queue and move the queue to the desired position.

    No configuration necessary - just install the add-on and you are ready to go!

    More details

    There are no additional details.

    Reviews for cloud

    (18)
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    by . on 2017-01-13
    Hi, will there be a 7.3.0 version of this add-on?
    Was this review helpful?YesNo
    celix Solutions

    Hi Kitty,

    Yes there will be a JIRA 7.3 compatible version.

    BR celix Support

    by Ola Nate on 2016-11-11
    "The add-on has been installed but cannot be enabled. Refer to the logs for more information." "the bundle is uninstalled" . So thats not a very good sign.
    0 out of 2 found this review helpful
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    by Patrick van der Rijst on 2016-10-24
    Any plans for a 7.2 compatible version?
    Was this review helpful?YesNo
    celix Solutions

    JIRA 7.2 support is available now

    by OLIVER CAPALAD on 2016-10-11
    I would like to used this plugin but I do have a problem. Whenever I use the symbol ↳ in the queue name and save it, the symbol turns to ? character. Can advise what is the issue on this case?
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    celix Solutions

    Hi Oliver,

    this sounds like there's an encoding problem with non-ASCII characters present on your JIRA instance. Please find this article in the Atlassian Knowledge Base https://confluence.atlassian.com/jirakb/characters-not-supported-by-ascii-are-being-displayed-as-question-marks-120521793.html and check if the mentioned symptoms apply to you. The resolution to this problem would require some work, but may be worth it in the long run.

    BR celix Support

    UPDATE 2017-01-18:

    We added an alternative arrow symbol to use if you are facing encoding problems (which is a known issue for some mssql configurations).

    by Sofia Neto Canário on 2016-07-07
    Thanks for this free add-on. It is very usefull if you have a lot of queues!
    Was this review helpful?YesNo

    Reviews for server

    (18)
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    by Chanel Hall on 2019-07-17
    Is there any type of configuration to this add-on that needs to be done prior to usage?
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    by Radosveta Delcheva on 2019-06-25
    very useful Add-on, helps a lot build a various structures and is upgraded fast. Keep the good work!
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    by Alvin Rodis (TT) on 2018-06-13
    Hello - we are looking to upgrade to JIRA 7.10.x, but Queue Collapse is not compatible past 7.9.2. When will a Queue Collapse version compatible with 7.10.x be ready? What is the impact to Queue Collapse with an upgrade to 7.10.x?
    Was this review helpful?YesNo
    celix Solutions

    Dear Alvin,

    a Jira 7.10.x compatible version is now available. There is no impact when upgrading to 7.10.x -- it continues to work :-).

    Kind regards,

    Thomas

    Reviews for Data Center

    (18)
    Sign in to write a review
    by . on 2017-01-13
    Hi, will there be a 7.3.0 version of this add-on?
    Was this review helpful?YesNo
    celix Solutions

    Hi Kitty,

    Yes there will be a JIRA 7.3 compatible version.

    BR celix Support

    by Ola Nate on 2016-11-11
    "The add-on has been installed but cannot be enabled. Refer to the logs for more information." "the bundle is uninstalled" . So thats not a very good sign.
    0 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Patrick van der Rijst on 2016-10-24
    Any plans for a 7.2 compatible version?
    Was this review helpful?YesNo
    celix Solutions

    JIRA 7.2 support is available now

    by OLIVER CAPALAD on 2016-10-11
    I would like to used this plugin but I do have a problem. Whenever I use the symbol ↳ in the queue name and save it, the symbol turns to ? character. Can advise what is the issue on this case?
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    celix Solutions

    Hi Oliver,

    this sounds like there's an encoding problem with non-ASCII characters present on your JIRA instance. Please find this article in the Atlassian Knowledge Base https://confluence.atlassian.com/jirakb/characters-not-supported-by-ascii-are-being-displayed-as-question-marks-120521793.html and check if the mentioned symptoms apply to you. The resolution to this problem would require some work, but may be worth it in the long run.

    BR celix Support

    UPDATE 2017-01-18:

    We added an alternative arrow symbol to use if you are facing encoding problems (which is a known issue for some mssql configurations).

    by Sofia Neto Canário on 2016-07-07
    Thanks for this free add-on. It is very usefull if you have a lot of queues!
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Basic support resources are available for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 4.0.1 Jira Server 8.0.0 - 8.5.1 Released 2019-02-18

    Summary

    Jira 8 compatibility

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Queue Collapse for Jira Service Desk via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Queue Collapse for Jira Service Desk versions compatible with your instance, you can look through our version history page.

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