Lookup Manager

for Jira Cloud, Jira Server 8.0.0 - 9.16.1, Jira Data Center 8.0.0 - 9.16.1 and more
  • Supported
  • Jira Service Management
  • Jira

Automating your issues with Lookup Tables

Use Jira project as mapping table

Changes to lookup table are tracked in issue history and user can enforce approval process to update table

Use Jira to update your Jira

Automate the routing of requests to assignee /approvers based on a selected field(s)

Auto populate issue field value

Reduces number of fields user needs to fill in (e.g. by looking up user details automatically) and prevents user from overriding pre-populated value

More details

Schedule a demo 🚀

The Lookup Manager allows conditional handling of issues through the use of lookup tables and post functions.

Some possible use cases are:

  • Route the request for the next person in the workflow
  • Select the priority based on the issue type or reporter
  • Set the notification group based on the selected system
  • Set the issue security based on the issue type

If the assignee is not around, it is possible for automatic reassignment with Out of Office Assistant

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Lookup Manager integrates with your Atlassian product. This remote service can:

  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application
  • Write data to the host application


Compare up to 3 fields for the lookup