- Jira Service Management
- Jira Software
Configurable priorities per issue type based on Issue Type Priority schemes
Flexible custom priorities configuration
Define custom priorities, custom sort order and default priority as priority scheme using configuration wizard. Map priority scheme to issue types in Issue type priority scheme to get priorities per issue type
Apply priority scheme to multiple projects faster
Apply priorities configuration to multiple projects at once when creating a new priority scheme or editing existing one.Default scheme if defined is applied automatically to all projects without schemes.
Jira Service Desk ready
Custom priorities work not only in Jira Core and Software projects, but in Service Desk Customer portal too.Let your customers report an issue priority the way they want.
Project Priorities app enables different priority sets per project.
You can create Priority Scheme with required priorities and link it to a project so that user would select priorities in 'Priority' issue field from predefined values only. It also works for Jira Service Desk customers in customer portal.
For example you can have three projects where priority options can be configured the following way:
- Priority 1
- Priority 2
- Priority 3
Even more - you can configure custom priorities per issue type using Issue Type Priority scheme as a mapping of Priority Scheme to one or more issue types.
Contact us via email@example.com or service desk if you need help or have any questions.
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