Excel-like Bulk Issue Editor for Jira (Structure & Table)

Although it's called "Excel-like," it doesn't yet function exactly like Excel. However, the development team pays close attention to user feedback and responds thoughtfully. In my experience, they acknowledge feedback within a day, address bugs within 15 days, and provide updates for improvements according to their prioritization. Initially, it was challenging to use the app as intended, but after a month of continuous improvements, it now works more in line with my expectations. A recent update that introduced the feature to bulk edit specific keywords has significantly enhanced its usability for managing large data sets. Thanks to these updates, we've been able to streamline the process at our game company by integrating both Jira and Excel tasks, especially in the graphics department, into Jira. With the promised future improvements, I expect the app’s usability will continue to grow.

• 

  Ricksoft, Inc.

  Thank you so much for your detailed and thoughtful review! It’s exciting to hear that the product is now more aligned with your expectations!

  We’re committed to continuously enhancing the app based on user feedback, and we’re glad you’ve noticed our efforts. Your insights are invaluable, and we look forward to delivering more improvements to further meet your expectations. Thanks again for being part of our journey!

  I’ve shared the good news with our team, and they really appreciate your thoughtful feedback about their work.

  Best Regards,
  Razi
  Lead Product Manager

Very useful app, and their support team is even more impressive. Great tool!

• 

  Ricksoft, Inc.

  Hi Luis Bastardo,

  We are very happy to hear that you found our app useful and our support team was able to assist you with your tickets. I've shared your message with our support engineers, and they truly appreciate your positive feedback. Thank you for the great review!

  Best Regards,
  Razi
  Lead Product Manager

Full of bugs

• 

  Ricksoft, Inc.

  Hi Shahin Kohan,

  We truly regret any inconvenience this has caused you. Could you please provide us with more details on the specific issues you've faced through support ticket?

  Best Regards,
  Razi
  Lead Product Manager

• 

  Ricksoft, Inc.

  Hi Travis Pierce,

  We're sorry the app didn't meet your expectations. If you need any help, please feel free to open a support ticket so we can address the issue you're facing with our app.

  Best Regards,
  Razi
  Product Manager

Great app and great support too!

• 

  Ricksoft, Inc.

  Hi Jon,

  We're delighted that you had a positive experience with our support and our app! We greatly appreciate your generous marketplace review of our product. Have a wonderful day!

  Best Regards,
  Razi
  Product Manager