Agile Remaining Estimate Counter

when we need this is when we are in our planning meeting - when there is no active sprint. It doesn't let me look at the remaining estimate in the backlog view. It works OK when we have an active sprint, but I'd still prefer the remaining estimate to show next to the original estimate in the backlog

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  Rozdoum

  Hello Cari,

  Thank you for reaching out to us with your feedback. We appreciate your input and are eager to assist you. If you could provide us with a bit more detail, we would be happy to help.

  From your message, we understand that you are using our add-on on Cloud and are dealing with the backlog page of a Scrum board that does not have an active sprint. In this situation, you should use the “AREC” button on the board tool panel to get calculations for issues in the backlog. If it does not work as described, could you please submit a support request?

  This will allow our team to begin investigating the issue. Please include the project type (Team-managed or Company-managed), the estimation method your board is set to, and any relevant screenshots of the results you are getting.

  Best regards,

  Rozdoum Team

We've been using the app for a long time on our server version. After migrating to the cloud Rozdoum worked with us to make the transition as smoothly as possible. Especially Andrey did a fantastic job. So good support and nice working app!

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  Rozdoum

  Hi J,

  Thanks for your feedback. We were glad to help you.

  Kind regards,

  Rozdoum Team

AREC has been working just fine for us. We ran into a network communication issue once where we were unsure if the issue derived from the AREC plug-in or our network setup. The AREC support team helped us troubleshoot and analyzed our logs, etc. The problem turned out to be an internal network problem. Although it took some time to realize this, we got good help from the support team.

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  Rozdoum

  hi Olle

  Very glad to hear that the issue was resolved

  Rozdoum team

Wanted to test this plugin but ran into couple of issues. Razdoum worked with me and solved all the issues, so high praise for this.

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  Rozdoum

  Hello VladasC,

  Thanks a lot for bringing this to our attention. This is a different issue and we're now investigating it. We will get back to you as soon we fix it.You can monitor the progress on our status page.

  Sorry for the inconvenience.

  Kind regards,

  Rozdoum Team

  _______________________________________

  *** Important status update:

  AREC app is now fully functional.

  The incident occurred as Atlassian was making a breaking API change to Atlassian Connect in Jira Cloud.

  The authentication is fixed now.

  __________________________________

  VladasC, thanks for another test and follow-up!

  We'd be thankful if you could provide some more detail so that we further investigate this issue.

  Could you, please, contact us via support or email: atlassian@rozdoum.com?

  Regards,

  Rozdoum Team

It isn't working for me. When I click in AREC button appeard for me "Calculating" and after "None".

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  Rozdoum

  Hello Robert,

  Thanks for reaching out to us with your feedback. If you send us a little more detail, we'd be happy to help.

  Could you please raise a support request for our team to start investigating?

  Regards,

  Rozdoum Team