Power up your Salesforce CRM business workflow through seamless integration with Jira Cloud
Power up your Salesforce CRM business workflow through seamless integration with Jira Cloud
Connect Salesforce & Jira Cloud in Custom Ways
Find Salesforce information from within Jira
Get Started Quickly
Bring Salesforce to a bigger audience in Jira Cloud. Associate Jira issues with Salesforce Cases, Accounts, Opportunities, and more. Push and pull Salesforce information from Jira.
Let Jira Cloud users to find the Salesforce information they are looking for. Create Jira issue or associate to an existing Jira issue right from the search results.
Connect the best of both worlds together in just a few steps. Authorizing connection is a breeze. Import settings from Salesforce first, configure later.
More details
**New BETA feature: Salesforce Notifications for Jira Comments
Your development team lives in Jira. Your support and sales teams close in Salesforce. They all deal with product issues and need an integrated view of what's going in order to be effective. The connector links, pushes and pulls Salesforce information from/to Jira.
- Connect Jira to multiple Salesforce instances.
- Choose which Salesforce objects and fields are available in Jira Cloud.
- Search for Salesforce objects from within Jira.
- Create Salesforce object from Jira.
- Associate Salesforce objects to Jira issues, push and pull changes to/from Salesforce.
- See aggregated view of comments from associated Salesforce Cases.
- View, create and associate Jira issue in Salesforce. Install the Salesforce App certified by Salesforce.
- Chatter support.
- ...and more!
Want to learn more?
- Use cases for your teams, case study and more.
- Weekly webinar for live demo.
- Implementation Services, if you need help deploying the solution.
Reviews for cloud
(27)Sign in to write a review
Hi Brittany, I'd like to learn your use cases -- drop me a note at azwandi@servicerocket.com?
Anoop, in the Connection Configuration you can add/remove objects and fields as you need. This will control what is displayed and searchable in JIRA. I hope this helps, otherwise let us know at support@servicerocket.com.
Reviews for server
(27)Sign in to write a review
Hi Xavier, I've sent you an email hoping that it provides a full clarification on this matter. Please don't hesitate to reach out to us if you have further questions.
- Azwandi, Product Manager.
Hi Michelle, sorry that the migration wasn't as smooth as we both hoped for. I believe all of these issues have been sorted out but if there's still any outstanding issue, please reach out to me directly at azwandi@servicerocket.com.
Hi Shay, we should be able to fix this problem. Drop us a line at support@servicerocket.com.
Reviews for Data Center
(27)Sign in to write a reviewHi Xavier, I've sent you an email hoping that it provides a full clarification on this matter. Please don't hesitate to reach out to us if you have further questions.
- Azwandi, Product Manager.
Hi Michelle, sorry that the migration wasn't as smooth as we both hoped for. I believe all of these issues have been sorted out but if there's still any outstanding issue, please reach out to me directly at azwandi@servicerocket.com.
Hi Shay, we should be able to fix this problem. Drop us a line at support@servicerocket.com.
Cloud Pricing
Server Pricing
Data Center Pricing
Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).
- Do you offer academic, community, or open-source licenses for cloud apps?
Academic, community and open source licenses are not available for cloud apps.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
ServiceRocket is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2018-10-08
Summary
Minor version update
Details
Minor version updateInstallation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
- Locate Salesforce & Jira Cloud Connector.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
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