Connector for Salesforce & Jira
- Supported
- Jira Service Management
As we continue to move towards a cloud future together, new server app sales and installs are no longer available for customers. You can update app version via Atlassian Marketplace until the end of support for server on Feb 15, 2024. Learn more
Seamlessly integrates Salesforce and Jira to enhance the visibility of information between teams and improve customer acquisition
Sync all teams around a single source of truth
Eliminate unreliable data. Auto synchronization, aggregated comments, and many-to-many associations ensure that all issues are up-to-date, consolidated and easily viewable for better decision making and service delivery.
Cross-team collaboration simplified
Create Jira issues from Salesforce and vice-versa. Decrease unproductive context-switching, reduce error-prone manual entry, remove complexity and improve productivity. No more team silos.
Quick set up and better customer experience
With easy implementation and unmatched UI, users are often up and running in an hour. Improve the customer experience with automated workflows that deliver resources they need, when they need it, with minimal friction.
More details
Close the gap between the platforms your teams love! Install the Salesforce App certified by Salesforce.
Why you’ll love Connector
- Utilize the tool in as little as 1 hour!
- No more context-switching. Work in the platform you love
- Reduce error-prone, time-wasting manual entry
- Automation reduces friction, improves productivity
Benefits
- Improve customer acquisition & retention
- Better customer experience
- License consolidation cost savings
Features
- Bi-directional auto synchronization
- Automated workflows
- Aggregated comments
- Many-to-many associations
- Salesforce lightning enabled
Use cases
- Streamline support <> development escalation process
- Manage customers licenses/contracts
- Automate product release coordination
- Book a demo
- Documentation
- This app is now part of the Appfire portfolio. The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.
Certification
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Gallery
Keep your Jira and Salesforce team in-sync - an aggregated and chronological view of comments from associated Salesforce Cases and Jira.