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Connector for Salesforce & Jira

works with Jira Cloud, Jira Server 9.3.0 - 9.17.3, Jira Data Center 9.3.0 - 9.17.3

OVERALL RATINGS

INSTALLS

3,781

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appSeamlessly integrates Salesforce and Jira to enhance the visibility of information between teams and improve customer acquisition

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Seamless bidirectional sync

Leverage the power of the automatic bidirectional synchronization feature to ensure that all issues are up-to-date, consolidated and easily viewable for better decision making and service delivery.

Automated workflows

Easily create Jira issues from Salesforce and vice-versa without leaving the platform you use the most. Teams can easily track the progress of issues and ensure they’re linked to the correct customer or opportunity.

Unlimited record support and advanced mapping

Generate Jira issues from any Salesforce record, customize data mapping to fit your organization’s needs, including custom fields and object-specific mapping, plus easily create Jira issues with multiple subtasks.

Supporting media

More details

Install the Salesforce App certified by Salesforce

Why you’ll love it:

  • Utilize the tool in as little as 1 hour!
  • No more context-switching. Work in the platform you love
  • Reduce error-prone, time-wasting manual entry
  • Automation reduces friction, improves productivity

Benefits

  • Improve customer acquisition & retention
  • Better customer experience
  • License consolidation cost saving

Features

  • Bi-directional auto synchronization
  • Automated workflows
  • Aggregated comments
  • Many-to-many associations
  • Salesforce lightning enabled
  • Jira cascading select lists
  • Salesforce dependent picklists

Use cases

  • Streamline support <> development escalation process
  • Manage customer's licenses/contracts
  • Automate prod release coordination

This app is now part of the Appfire portfolio. The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.

Resources

  • Descriptor

    Get the descriptor file downloaded to your system

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • Connector for Salesforce & Jira integrates with your Atlassian product

Version information

Version 1.4.36-ACfor Jira Cloud

Release date

Sep 30th 2024

Summary

Minor version update

Details

Minor version update

Payment model

Paid via Atlassian

License type

Commercial

Learn and explore

  • What’s Marketplace
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  • Atlassian resources
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  • Atlassian foundation

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