OVERALL RATINGS
INSTALLS
3,765
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appSeamlessly integrates Salesforce and Jira to enhance the visibility of information between teams and improve customer acquisition
Seamless bidirectional sync
Leverage the power of the automatic bidirectional synchronization feature to ensure that all issues are up-to-date, consolidated and easily viewable for better decision making and service delivery.
Automated workflows
Easily create Jira issues from Salesforce and vice-versa without leaving the platform you use the most. Teams can easily track the progress of issues and ensure they’re linked to the correct customer or opportunity.
Unlimited record support and advanced mapping
Generate Jira issues from any Salesforce record, customize data mapping to fit your organization’s needs, including custom fields and object-specific mapping, plus easily create Jira issues with multiple subtasks.
Supporting media
More details
Install the Salesforce App certified by Salesforce
Why you’ll love it:
- Utilize the tool in as little as 1 hour!
- No more context-switching. Work in the platform you love
- Reduce error-prone, time-wasting manual entry
- Automation reduces friction, improves productivity
Benefits
- Improve customer acquisition & retention
- Better customer experience
- License consolidation cost saving
Features
- Bi-directional auto synchronization
- Automated workflows
- Aggregated comments
- Many-to-many associations
- Salesforce lightning enabled
- Jira cascading select lists
- Salesforce dependent picklists
Use cases
- Streamline support <> development escalation process
- Manage customer's licenses/contracts
- Automate prod release coordination
- Book a live demo
- Documentation
This app is now part of the Appfire portfolio. The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty program
Integration permissions
Connector for Salesforce & Jira integrates with your Atlassian product
Version information
Version 1.4.36-AC•for Jira Cloud
Release date
Sep 30th 2024
Summary
Minor version update
Details
Payment model
Paid via Atlassian
License type
Commercial