Connector for Salesforce & Jira
- Supported
- Jira Service Management
- Cloud Migration Assistance
Streamline Salesforce and Jira workflows and integrations, reduce complexity and align teams around a single source of truth
Accurate, complete up-to-date data
Eliminate unreliable data. Auto synchronization, aggregated comments, and many-to-many associations ensure that all issues are up-to-date, consolidated and easily viewable for better decision making and service delivery.
Streamline and automate cross-functional workflows
Create Jira issues from Salesforce and vice-versa without leaving the platform you use the most. Decrease unproductive context-switching, reduce error-prone manual entry, remove complexity and improve productivity.
Quick set up and easy to use
With easy implementation and unmatched UI, users are often up and running in as little as an hour. Faster access to accurate, real-time account information improves customer conversion, fulfillment and success.
More details
🎉 NEW: Cascading fields in Jira and Salesforce
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Install the Salesforce App certified by Salesforce
Why you’ll love Connector
- Utilize the tool in as little as 1 hour!
- No more context-switching. Work in the platform you love
- Reduce error-prone, time-wasting manual entry
- Automation reduces friction, improves productivity
Benefits
- Improve customer acquisition
- Enhance retention strategy
- Better customer experience
- Increase cross-team collaboration
- License consolidation cost savings
Features
- Bi-directional auto synchronization
- Automated workflows
- Aggregated comments
- Many-to-many associations
- Salesforce lightning enabled
- Quick View Panel and reporting features
- Jira cascading select lists
- Salesforce dependent picklists
Use cases
- Streamline support <> development escalation process
- Manage customers licenses/contracts
- Automate product release coordination
Learn more
Certification
CLOUD FORTIFIEDThis app offers additional security, reliability, and support through:
- Cloud security participation
Reliability checks
24hr support response time- and more.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity
Resources
- Descriptor
- Version history
- Documentation
- EULA
Cloud Migration
Integration Details
Connector for Salesforce & Jira integrates with your Atlassian product. This remote service can:
- Write data to the host application
- Read data from the host application
Gallery
Keep your Jira and Salesforce team in-sync - an aggregated and chronological view of comments from associateed Salesforce Cases and Jira Cloud.