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Connector for Salesforce & Jira

works with Jira Cloud, Jira Server 10.0.0 - 10.3.0, Jira Data Center 10.0.0 - 10.3.0 and more

OVERALL RATINGS

TRUST SIGNALS

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Explore migration program

Key highlights of the appSeamlessly integrates Salesforce and Jira to enhance the visibility of information between teams and improve customer acquisition

Seamless bidirectional sync

Leverage the power of the automatic bidirectional synchronization feature to ensure that all issues are up-to-date, consolidated and easily viewable for better decision making and service delivery.

Automated workflows

Easily create Jira issues from Salesforce and vice-versa without leaving the platform you use the most. Teams can easily track the progress of issues and ensure they’re linked to the correct customer or opportunity..

Unlimited record support and advanced mapping

Generate Jira issues from any Salesforce record, customize data mapping to fit your organization’s needs, including custom fields and object-specific mapping, plus easily create Jira issues with multiple subtasks.

Supporting media

More details

Close the gap between the platforms your teams love! Install the Salesforce App certified by Salesforce.

Why you’ll love Connector

  • Utilize the tool in as little as 1 hour!
  • No more context-switching. Work in the platform you love
  • Reduce error-prone, time-wasting manual entry
  • Automation reduces friction, improves productivity

Benefits

  • Improve customer acquisition & retention
  • Better customer experience
  • License consolidation cost savings

Features

  • Bi-directional auto synchronization
  • Automated workflows
  • Aggregated comments
  • Many-to-many associations
  • Salesforce lightning enabled

Use cases

  • Streamline support <> development escalation process
  • Manage customers licenses/contracts
  • Automate product release coordination
  • Book a demo
  • Documentation
  • This app is now part of the Appfire portfolio. The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.

Explore all server versions

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

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