Store your Project and Issue Files in Amazon S3, and gain unlimited storage
Store your Project and Issue Files in Amazon S3, and gain unlimited storage
Store your Project and Issue Files in Amazon S3, and gain unlimited storage
Issue & Project Level Files
Use your own S3 Bucket
Easy Permissions
Store files with issues, or share files with the whole team using project level files. Upload files of any size and use folders to get organized. Perfect for storing requirements, mockups, and other documentation.
Simple Cloud Files utilizes the S3 buckets you provide. Projects can share a single bucket or your can provide separate buckets for each project. If you ever stop using Jira, your files will still be in your bucket.
Define which user groups are allowed to upload, delete, or rename files, or create folders on a per-project basis using our built-in permissions.
More details
Atlassian Cloud limits you to 25GB storage for your entire account. Break out of those limits with Simple Cloud Files for Jira.
Connect your Jira Cloud instance to an Amazon S3 Bucket, and instantly upgrade to unlimited storage. (Subject to Amazon S3 Pricing of course).
Share a single S3 bucket across all your projects, or define buckets on a per-project basis.
Simple Cloud Files allows you to store files on a project level, as well as issue level, and organize your files into folders however you see fit.
Built in permissions allow you to define the groups allowed to upload, delete, rename, or move files in each project.
Integration with Jira Service Desk allows your team to share files with customers on a conditional basis and allow them to upload files to their requests. Ideal for sharing large files.
If you use Confluence Cloud, check out Simple Cloud Files for Confluence.
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Pricing FAQ
- How does cloud app pricing work?
Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my cloud pricing?
Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.
The pricing structure for cloud apps is as follows:
- Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
- Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
- Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
- Do you offer academic, community, or open-source licenses for cloud apps?
Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.
- Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
Top Shelf Solutions provides support for this app.
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Find out how this app works.
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Versions
Jira Cloud • Released 2020-07-03
Summary
Bug fixes and Service Desk related improvements
Details
New Features
- adding S3 file uploads area to Service Desk tickets making it possible for customers to upload files while creating a Service Desk ticket
Bugs / Improvements
- changing Service Desk S3 browser not showing in header/footer on the JSD ticket creation screen
- fixed several bugs with bucket configuration screen losing values, or not saving some of the values
- fixed a bug with S3 browser in Service Desk header or footer not showing title or instructions properly
- fixed a bug where the the plugin was getting confused about whether an S3 bucket has versioning enabled
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
- Locate Simple Cloud Files Jira.
- Click Free trial to download and install your app.
- You're all set! Click Close in the Installed and ready to go dialog.
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