284
Customers have installed this app in at least 284 active instances.
284
Customers have installed this app in at least 284 active instances.
    by Inversion Point LLCfor Jira Cloud, Jira Server 7.0.0 - 7.13.0 and more versions
    Versions available for Jira Server 6.4 - 6.4.14
    Supported
    Inversion Point LLC supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Inversion Point LLC supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Complete notification solution for internal and external Jira / Service Desk users via Email, Slack and Hipchat

    Complete notification solution for internal and external Jira / Service Desk users via Email, Slack and Hipchat

    Complete notification solution for internal and external Jira / Service Desk users via Email, Slack and Hipchat

    Send scheduled digest notifications

    Professional notifications for ServiceDesk users

    Simple templating

    Daily/Weekly digest & summary from your list of issues to your Mail inbox, Slack or Hipchat channel.

    Fully customiseable HTML templates

    Set up reminders for your Jira issues.

    Notify your customers and non-Jira users via beautiful email in their language with your logo, layout, formatting and attachments.

    Full support for custom fields, comments, transitions, changes and IssueCollector

    Drag-n-drop template creating, auto-suggest and syntax highlighting to make you work easier!

    Fine-grained condition on when to send the notification with JQL and conditional templates

    Conveniently notify issue watchers

    Send scheduled digest notifications

    Send message from Issue

    Notify on relevant messages only

    Daily/Weekly digest & summary from your list of issues in your Mail inbox, Slack or Hipchat channel

    Set up reminders for your Jira issues

    Your very own template in your language, for Issue, Project and Version notifications with full control over logo, layout and attachments.

    Support for custom fields, comments, transitions, changelog and IssueCollector

    Conditional notifications for external users like customers and partners the way they like it!

    Fine-grained condition on when to send the notification with JQL and conditional templates

    Conveniently notify issue watchers

    More details

    • Do you need to notify your ServiceDesk customers using specific layout and logo in email?
    • Want to receive a list of issues on Monday, Wednesday and Friday that had no action for the last week?
    • Need to see all the changes and comments made yesterday to tasks assigned to you in just one email?
    • Receive digest of changes and comments in Jira issues since yesterday or during last hour?
    • Want to attach a picture or PDF from Jira to a customer-facing email?
    • Need to send custom Jira IssueCollector notifications?
    • Send a message when issue changes priority or status from A to B?
    • ...

    Then we have a good news for you! The challenges described above are among the ones that you can resolve with our Raley Notifications for Jira add-on.

    Raley can talk to:

    • Email
    • Slack
    • Hipchat

    With our add-on you can easily create a simple messenger in two clicks and adapt it to your specific needs. See our templating tutorial and Cookbook

    More details

    • Do you need to notify your ServiceDesk customers using specific layout and logo in email?
    • Want to receive a list of issues on Monday, Wednesday and Friday that had no action for the last week?
    • Need to see all the changes and comments made yesterday to tasks assigned to you in just one email?
    • Receive digest of changes and comments in Jira issues since yesterday or during last hour?
    • Want to attach a picture or PDF from Jira to a customer-facing email?
    • Need to send custom Jira IssueCollector notifications?
    • Want to send a message to specific Slack channel based on user's Jira username or project?
    • ... Then we have a good news for you! The challenges described above are among the ones that you can resolve with our Jirassimo Emails & Notifications add-on. Here is complete list of technical features.Jirassimo can talk to:
      • Email
      • Slack
      • Hipchat

      With our add-on you can easily create a simple messenger in two clicks and adapt it to your specific needs. See our templating tutorial and Cookbook

    Reviews for cloud

    (12)
    Sign in to write a review
    by Danison Rarama on 2018-11-10
    Found it very difficult to deploy digests or notifications. Went through the documents but no actual step by step tutorial on how the system works. I tried the templates and was still not able to even execute a notification/ digest. :(
    Was this review helpful?YesNo
    by Roy Hodges on 2018-01-19
    After struggling with trying to get mail notifications sending by finding a maintainable (not messy and costly) solution for my team, Jirassimo pulled through. I sent a message to get some help trying to troubleshoot JIRA sending, their team emailed me back with an automated message, offered meeting times (SAME DAY!), and then followed up with some questions, escalated and offered a GTM. Their staff reviewed my server configs and JIRA log files and presto. I am up and running for an enterprise deployment on time! The limitations of the system I can deal with vs. spending hours trying to get other plugins working -- the one thing that sets this plugin apart from all others is that it can send a notification to a custom email field in a JIRA issue with minimal configuration -- it just works! The plugin works great! Thank you!
    Was this review helpful?YesNo
    by Luis Lopez on 2017-07-19
    Jirassimo has usefull functions to send emails for our daily review.... I would love to have a forum site or community users directly from jirassimo site so we can share ideas, problems and solutions, since people on Inversion Point is too busy to help when we send support emails and we need to find answers sooner or projects get late...
    Was this review helpful?YesNo
    by Geir Gullestad Pettersen on 2017-03-29
    A very welcomed feature addition to our Jira system, on paper, however there are some issues and shortcomings with the administration/configuration: * Buggy template editor, not easy to get it right when doing more than simple formatting. I tried adding a table but it proved very difficult to combine table header above #foreach with rows inside the #foreach using WYSIWYG editor. I found the "Tools > Source code" where you get to edit the raw template, but when I used it to put table header above #foreach, table rows within and table end-tag after #end, it was automatically changed to having the entire table inside the #foreach. One more time: changes to raw source code was mangled (presumably by the WYSIWIG editor). Totally useless. * Limited documentation/cookbook. Screenshots on marketplace listing shows list of issues formatted using tables, however there are no examples on how to get it to work. * Limited testing. You can select only 1 issue when testing a messenger configuration. I want to see the full email result with all issues based on the JQL as defined in the config. This is particularly useful when you use #if statements for display logic based on issue statuses. I tried setting the crontab to 1 minute in the future, but the scheduler seems to ignore minutes/seconds and run the messenger at full hour only. Effectively you can only test it once per hour - completely unacceptable. Could take days to get a template right. * Template editor is really messy. Any line-breaks to make the template code more readable adds a "<br/>" tag which means the final email has a lot of uninteantional line-breaks and it just doesnt look good. When combining #foreach and #if you have to put them on the same line to resolve this, but that is hard to read and maintain. You have to chose between admin-friendly template-code OR user-friendly email layouts. We should have both. Fix these issues and its a 3/4 star.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Inversion Point LLC

    Hi Geir and thanks for a comprehensive feedback. Now, step-by-step:

    • Showing data in table. Existing tinyMCE provides means to create a table, but that would work only when there's no iteration involved, i.e. number of rows is known in advance and cells contain either hard-coded data or placeholders from issue. As I understood, you need to create a table with dynamic number of rows. If so, please see our guide on how to achieve that here
    • Testing on multiple issues - we've just rolled out a new release 1.2.32-AC and it supports previewing of scheduled messenger based on JQL rule
    • Line breaks in template editor - this issue is also fixed

    Thanks again for review. Please let me know if there's anything else we can improve.

    by Matthew Byington on 2016-10-07
    I'm sure I could have found better use for this add-on if I had time to learn the templating language. To that affect, I'm an intermediate admin and I found the documentation filled with holes. Maybe next time.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for server

    (12)
    Sign in to write a review
    by labtech on 2017-12-15
    Very useful add-on! I just got what I was lookin for. I ran into some problems at the beginning, but after reporting the issue in e-mail, I just got a reply in half an hour! The next day we checked the issue on my PC. After 10 minutes of ending the conversation on Skype, they informed me that the issues I have reported are already fixed (in 10 minutes). For this - since I think that a good support behind a product is essantial (I am working as a QA / product manager and software tester) -, I will rate it 4/4. Thank you! Dénes
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Luis Lopez on 2017-07-19
    Jirassimo has usefull functions to send emails for our daily review.... I would love to have a forum site or community users directly from jirassimo site so we can share ideas, problems and solutions, since people on Inversion Point is too busy to help when we send support emails and we need to find answers sooner or projects get late...
    Was this review helpful?YesNo
    by Geir Gullestad Pettersen on 2017-03-29
    A very welcomed feature addition to our Jira system, on paper, however there are some issues and shortcomings with the administration/configuration: * Buggy template editor, not easy to get it right when doing more than simple formatting. I tried adding a table but it proved very difficult to combine table header above #foreach with rows inside the #foreach using WYSIWYG editor. I found the "Tools > Source code" where you get to edit the raw template, but when I used it to put table header above #foreach, table rows within and table end-tag after #end, it was automatically changed to having the entire table inside the #foreach. One more time: changes to raw source code was mangled (presumably by the WYSIWIG editor). Totally useless. * Limited documentation/cookbook. Screenshots on marketplace listing shows list of issues formatted using tables, however there are no examples on how to get it to work. * Limited testing. You can select only 1 issue when testing a messenger configuration. I want to see the full email result with all issues based on the JQL as defined in the config. This is particularly useful when you use #if statements for display logic based on issue statuses. I tried setting the crontab to 1 minute in the future, but the scheduler seems to ignore minutes/seconds and run the messenger at full hour only. Effectively you can only test it once per hour - completely unacceptable. Could take days to get a template right. * Template editor is really messy. Any line-breaks to make the template code more readable adds a "<br/>" tag which means the final email has a lot of uninteantional line-breaks and it just doesnt look good. When combining #foreach and #if you have to put them on the same line to resolve this, but that is hard to read and maintain. You have to chose between admin-friendly template-code OR user-friendly email layouts. We should have both. Fix these issues and its a 3/4 star.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Inversion Point LLC

    Hi Geir and thanks for a comprehensive feedback. Now, step-by-step:

    • Showing data in table. Existing tinyMCE provides means to create a table, but that would work only when there's no iteration involved, i.e. number of rows is known in advance and cells contain either hard-coded data or placeholders from issue. As I understood, you need to create a table with dynamic number of rows. If so, please see our guide on how to achieve that here
    • Testing on multiple issues - we've just rolled out a new release 1.2.32-AC and it supports previewing of scheduled messenger based on JQL rule
    • Line breaks in template editor - this issue is also fixed

    Thanks again for review. Please let me know if there's anything else we can improve.

    by Matthew Byington on 2016-10-07
    I'm sure I could have found better use for this add-on if I had time to learn the templating language. To that affect, I'm an intermediate admin and I found the documentation filled with holes. Maybe next time.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Jayne Timmins on 2015-11-17
    Very helpful in resolving all issues raised, always return a solution with a short period of time. Add-ons have lots of funtionality and setting allowing flexibilty. Always looking for new functions to develop.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

    (12)
    Sign in to write a review
    by Luis Lopez on 2017-07-19
    Jirassimo has usefull functions to send emails for our daily review.... I would love to have a forum site or community users directly from jirassimo site so we can share ideas, problems and solutions, since people on Inversion Point is too busy to help when we send support emails and we need to find answers sooner or projects get late...
    Was this review helpful?YesNo
    by Geir Gullestad Pettersen on 2017-03-29
    A very welcomed feature addition to our Jira system, on paper, however there are some issues and shortcomings with the administration/configuration: * Buggy template editor, not easy to get it right when doing more than simple formatting. I tried adding a table but it proved very difficult to combine table header above #foreach with rows inside the #foreach using WYSIWYG editor. I found the "Tools > Source code" where you get to edit the raw template, but when I used it to put table header above #foreach, table rows within and table end-tag after #end, it was automatically changed to having the entire table inside the #foreach. One more time: changes to raw source code was mangled (presumably by the WYSIWIG editor). Totally useless. * Limited documentation/cookbook. Screenshots on marketplace listing shows list of issues formatted using tables, however there are no examples on how to get it to work. * Limited testing. You can select only 1 issue when testing a messenger configuration. I want to see the full email result with all issues based on the JQL as defined in the config. This is particularly useful when you use #if statements for display logic based on issue statuses. I tried setting the crontab to 1 minute in the future, but the scheduler seems to ignore minutes/seconds and run the messenger at full hour only. Effectively you can only test it once per hour - completely unacceptable. Could take days to get a template right. * Template editor is really messy. Any line-breaks to make the template code more readable adds a "<br/>" tag which means the final email has a lot of uninteantional line-breaks and it just doesnt look good. When combining #foreach and #if you have to put them on the same line to resolve this, but that is hard to read and maintain. You have to chose between admin-friendly template-code OR user-friendly email layouts. We should have both. Fix these issues and its a 3/4 star.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Inversion Point LLC

    Hi Geir and thanks for a comprehensive feedback. Now, step-by-step:

    • Showing data in table. Existing tinyMCE provides means to create a table, but that would work only when there's no iteration involved, i.e. number of rows is known in advance and cells contain either hard-coded data or placeholders from issue. As I understood, you need to create a table with dynamic number of rows. If so, please see our guide on how to achieve that here
    • Testing on multiple issues - we've just rolled out a new release 1.2.32-AC and it supports previewing of scheduled messenger based on JQL rule
    • Line breaks in template editor - this issue is also fixed

    Thanks again for review. Please let me know if there's anything else we can improve.

    by Matthew Byington on 2016-10-07
    I'm sure I could have found better use for this add-on if I had time to learn the templating language. To that affect, I'm an intermediate admin and I found the documentation filled with holes. Maybe next time.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Jayne Timmins on 2015-11-17
    Very helpful in resolving all issues raised, always return a solution with a short period of time. Add-ons have lots of funtionality and setting allowing flexibilty. Always looking for new functions to develop.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Vladimir Horev [Raley] on 2015-10-23
    Very nice plugin - only mustache templates look messy!
    Was this review helpful?YesNo

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$5025 users$10050 users$125100 users$200250 users$360500 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses for cloud apps?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Inversion Point LLC provides support for this app.

    Inversion Point LLC provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-11-12

    Summary

    UI improvements and mention notifications

    Details

    • Simplified configuration of Issue updated event. Now you can specify projects, issue types, fields and statuses transitions that should trigger this notification by point and click
    • Introduced option to notify when somebody is mentioned
    • Restored function convertAndFormatDate to show datetime in different timezones

    Versions

    Version 3.12.1-J7 Jira Server 7.0.0 - 7.13.0 Released 2018-11-24

    Summary

    Fixed: Sending emails one-by-one if several TO addresses are specified

    Details

    Release notes for version 3.12.1-J7

    Please note that version 3+ is not 100% compatible with previous versions of the plugin and will require some manual work on your existing configurations. Let us know if you require any help with that - support@raleyapps.com

    See more details about the release here https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/versions#b3000000

    Release notes

    • [FIX] - Sending emails one-by-one if several TO addresses are specified

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Raley Notifications for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Raley Notifications for Jira. You're prompted to log into MyAtlassian. Raley Notifications for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Raley Notifications for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Raley Notifications for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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