- Supported
- Jira Service Management
- Jira Software
The most flexible Email and Slack notifications solution for Jira and JSM cloud

Notify everybody!
- Canned notifications from Jira issue
- internal and external users
- request participants, customers and organizations
- emails from custom fields
- non-users for tickets collected using Raley IntakeForms
Customize your email!
- All custom and standard fields
- Issue and comment attachments (including inline)
- Full control over Look-n-feel (content, CSS, layout, language)
- Send to CC and BCC
- Images
Say NO to email overload!
One nice email that contains digested issues with changes, comments and any fields that you might need. No more email overload!
More details
More details
Raley Email Notifications website
With Raley you can:
- Notify people who are not Jira or JSM users
- Send canned messages
- Notify for specific issue type or on change of custom field to specific value
- Show value of any standard or custom field in email
- Aggregate notifications to a user into one email sent daily
- Trigger notification on your own very custom condition
- Customise subject with values from Jira ticket
- Use your own logo, layout and design style in notifications
- Show all comments and/or issue history
- Send an email to address from custom field
- Send different notifications to different users
- Attach inline and regular files to email from JSM ticket or comment
- Approve / Decline via email buttons
- And much more... Complete list of features is available here: https://wiki.raleyapps.com/display/RAL/Features+of+Raley+Email+Notifications+-+cloud
- Notify to Email/Slack
Read our blog, check out Getting started tutorial and see Cookbook for solutions. And we're happy to support you!
Certification
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
Raley Email Notifications for Jira / JSM integrates with your Atlassian product. This remote service can:
- View email addresses of users
- Act on a user's behalf, even when the user is offline
- Administer the host application
- Administer Jira projects
Gallery
Send a canned email right from the Jira issue view!